I first came to this doctors' office in January 2020 after I had a bad health scare a couple of…read moremonths prior. My mother had been a patient of Dr. Aaron Kern for a long time and she was really happy with him, so I became a patient of his, too. I really enjoyed Dr. Kern's professionalism and his sense of humor to help put patients at ease. Unfortunately, he retired about a year ago but not before sending out a letter to all his patients advising that all his patients would now be under the care of Dr. Lindsay Larson. I had a chance to meet Dr. Larson for the first time right after Thanksgiving of 2021. She was still fairly new to the practice. I had a very pleasant visit with her and she wanted to see me back in 3 months. My mother also had a chance to see Dr. Larson a couple of times; however, she said that even though Dr. Larson is nice, she felt that Dr. Larson hadn't been in the medical profession long enough and wanted to switch to a more seasoned doctor in the practice. Both of us ended up switching to Dr. Mansoor Shah. Dr. Shah is nice and has a sense of humor, but not quite like Dr. Kern's. I also found out that Dr. Shah is past retirement age (early 70s) but that means he's a seasoned medical professional and he must love what he does. His assistant Yolanda is very nice as well and she is responsive to messages I send through the online patient portal, especially when it comes to getting medication refills. I have never had to wait more than 10 minutes when waiting to be seen. This office is also half a mile down the street from where I live, so it's very convenient to get to. However, finding parking can be quite a challenge, since the building shares a 4-story parking garage with another medical building as well as Lakewood Regional Medical Center (the hospital). Face masks are still required when entering the office, just an FYI.

Terrible Patient Service, I accompanied my husband to his appointment and waited for him in the…read morefront lobby with my young daughter and witnessed, the 2 front desk office receptions repeatedly be rude to every patient checking in and checking out after appointments. They really need new staff that show empathy, kindness and patience specially with the elderly patients. So sad to had experienced such bad service with my daughter she was also very saddened by the treatment they people were receiving

I was supposed to have a colonoscopy with Dr Pantoja last year but he didn't do it due to clearance…read moreproblems. When I had the clearance, I tried to request an appointment but the front desk is difficult to get a connection. I tried several times but same issue.

So unprofessional. He was an hour and a half late. He was so unapologetic. If it wasn't for the…read morefriendly staff i would have walked away. Take your business elsewhere.

She made me feel comfortable and answered all my questions. I can't say that she said or did…read moreanything but I felt good after I left.

Dr Wong is a great doctor and really cares about his patients ! His staff is really nice too.read more

I'm hesitant to give this review because I selfishly want Dr. Wong all to myself! Dr. Wong is the…read moremost compassionate and caring doctor I've ever had. He saved my mother's life on more than one occasion and yes, he actually looks at your file before making any judgments. In my case I had been complaining of being tired for years. Until I started seeing Dr. Wong. He read my chart and scheduled me for a sleep study. Turns out I have sleep Apnea. Every other doctor had assumed it was strictly my weight making me tired. Not Dr. Wong. He actually pays attention to your physical symptoms and does not base all his conclusions on one or two factors. EXCELLENT doctor!I.

Dr. Eppele was fantastic! I was a new client having moved to the area and needed a new Dr. She…read morelistened intently and didn't rush me at all as I went over my laundry list of stuff my previous doctor and I were working on before as I have had some past health issues. I mentioned I had surgery and had been waiting to get some XRays done to be sure I didn't need another crazy surgery- she had the XRays done right on the spot! The office and staff were great- While I never actually pay attention to the receptionists (they aren't the ones I'm there to see) her assistants were marvelous. They scheduled appointments with my referrals, called in my prescriptions to the pharmacist and answered any last minute questions I had. I'm going to schedule with Dr Eppele from now on.

Dr Eppele is by far the most caring, compassionate, and knowledgeable professional. She takes the…read moretime to discuss my health concerns and a treatment plan that is effective.

Dr. Ebony King has truly been life-changing for me, and I cannot express enough gratitude for the…read morecare and support she has provided. She helped guide me through a very serious surgery with compassion and expertise, and she also helped me when I was struggling to heal from serious car accident injuries and other health issues. When I wasn't recovering well, she created a thoughtful, effective health plan that finally put me on the path to healing. Beyond those critical moments, Dr. King has helped me improve my overall health. She takes the time to explain everything clearly. She is a talented doctor and patient educator, and her intelligence and encouragement truly set her apart. She is not only an exceptional professional but also an incredibly supportive and an articulate person. I will always be grateful for her impact on my life. If you have the opportunity to have Dr. Ebony King as your doctor, consider yourself lucky!

walked in RIGHT at the 15 minute grace period, was told we would be able to proceed with…read moreappointment, was then later told we had to reschedule because we didn't pay the co-pay within the 15 minute grace period. not sure how this is our fault as we didn't have the option to pay online or earlier on our own? it us up to the front desk to get the transaction ready. we walked in right at the grace period but were denied an appointment because we would have paid the $20 co-pay at 8:36 not at 8:35.. 60 seconds too late, also WE WERE THE ONLY PEOPLE IN THE WAITING ROOM we've had appointments in the past when we were maybe a few minutes late and were told to just pay after or we would be billed. keep in mind this appointment was expected to be no longer than 10 mins..

The office has really taken care of me. I didn't know I needed to ask for a doctors note to go back…read moreto work when out one day and they were able to get me in and see an available doctor the next day. I have only been here twice including today so I'll have to wait and see if this initial rating goes up or down.

Really horrible doctor . We took my loved one here who is extremely mentally ill and he did NOTHING…read morefor her . Once we left she attempted to hurt herself . Since then I switched doctors because of his weakness in his education . Such a shame to let his degree go to waste . if you care for your loved DO NOT TAKE THEM HERE !!!!

Dr. Aboshady is an internal medicine doctor at Lakewood Regional. He WAS assigned to my mother…read moreafter her surgery. He is not pleasant to deal with. Doctors typically carry a God complex but this Doctor takes it way to far. My mom has been asking to speak with her Doctor since 6 am this morning by the time this particular doctor came it was around 10:45 am and that is because I had the nurse paige him. I physically had to go up to the hospital and go to the nurses station find the nurse and have her Paige him directly after she finally got a hold of the doctor he called her and was very curt on the phone with her kept cutting her off and being dismissive when she handed the phone to me he hung up and once he gets to the room he has an attitude as though we have inconvenienced him he kept saying he couldn't help her in regards to the tubes so after a couple of back-and-forth question I wanted to know what he could help her with since he was assigned to her as her doctor he immediately got offended and unassigned himself from her as her doctor just plain and simply said well I'm no longer her doctor then find another doctor you can find 200 doctors it wouldn't matter no one can help her but the surgeon and what kind of medical center would hire such an insensitive doctor I just don't get it He is by far the worst doctor I have ever come in contact with and I feel so sorry for any patient who has to deal with him any patient or family member who has to deal with him Lakewood regional medical center should be disappointed and even hiring him.

Dr. Bhansali is an excellent, kind, and conscientious doctor who goes the extra mile in caring for…read moremy elderly father. Her office staff is equally impressive, professional, friendly, and efficient. Highly recommend.

Very happy with this office. All my interactions have been pleasant. Doctors and staff are caring,…read morefriendly and helpful.