I first came to this doctors' office in January 2020 after I had a bad health scare a couple of…read moremonths prior. My mother had been a patient of Dr. Aaron Kern for a long time and she was really happy with him, so I became a patient of his, too. I really enjoyed Dr. Kern's professionalism and his sense of humor to help put patients at ease. Unfortunately, he retired about a year ago but not before sending out a letter to all his patients advising that all his patients would now be under the care of Dr. Lindsay Larson. I had a chance to meet Dr. Larson for the first time right after Thanksgiving of 2021. She was still fairly new to the practice. I had a very pleasant visit with her and she wanted to see me back in 3 months. My mother also had a chance to see Dr. Larson a couple of times; however, she said that even though Dr. Larson is nice, she felt that Dr. Larson hadn't been in the medical profession long enough and wanted to switch to a more seasoned doctor in the practice. Both of us ended up switching to Dr. Mansoor Shah. Dr. Shah is nice and has a sense of humor, but not quite like Dr. Kern's. I also found out that Dr. Shah is past retirement age (early 70s) but that means he's a seasoned medical professional and he must love what he does. His assistant Yolanda is very nice as well and she is responsive to messages I send through the online patient portal, especially when it comes to getting medication refills. I have never had to wait more than 10 minutes when waiting to be seen. This office is also half a mile down the street from where I live, so it's very convenient to get to. However, finding parking can be quite a challenge, since the building shares a 4-story parking garage with another medical building as well as Lakewood Regional Medical Center (the hospital). Face masks are still required when entering the office, just an FYI.

She performed the action of incompetence. Dr Lindsey Larson. I was seen in her emergency room four…read moretimes after falling down in my house with no cause, no reason just didn't have the strength to get back up again. They did labs per her direction I presume and that's all they did. On the fifth time I was taken to a different hospital and it was discovered that I had a brain cancer. A dangerous one. I had an MRI in October and this always going down in May so wonder what was going on that they could've found earlier? Her answer to my pleas for help was to check in to UCI mental hospital. I had told her I couldn't walk straight and was in danger. I then had an outstanding bill from 2 years ago (1st I'd seen) and was writing her admin and her. She replied Gina aren't you in the hospital again doing your chemo do you really have time for this??? I was so angry. How dare you!

Dr Jose Pantoja , GI This is a very no nonsense Dr. Very…read moreexpedient , yet professional , as he looks over your chart and tells you exactly what your results are the wheels are already in motion with the plan of action regarding your treatment . Along with his staff they move quickly and efficiently . By the time i walked out of there i knew i was in good hands i rarely have this experience with doctors anymore . Three weeks later i was set up with my approval for a medication that took me years of waiting to receive from a different physician and never got it but with Dr. Pantoja i not only had a date set up for my procedure but also had the very difficult medication to obtain delivered to my door . Now that is good medical care i recommend Dr. Jose Pantoja . I am very grateful to this dr. and his wonderful staff.

I was supposed to have a colonoscopy with Dr Pantoja last year but he didn't do it due to clearance…read moreproblems. When I had the clearance, I tried to request an appointment but the front desk is difficult to get a connection. I tried several times but same issue.

Very rude office mgr…read more Rip off just trying to penalize crumbs for a reschedule appt after a holiday when they weren't even open or called bk , yet want to charge you after explaining - lost a customer

She made me feel comfortable and answered all my questions. I can't say that she said or did…read moreanything but I felt good after I left.

Dr Wong is a great doctor and really cares about his patients ! His staff is really nice too.read more

I'm hesitant to give this review because I selfishly want Dr. Wong all to myself! Dr. Wong is the…read moremost compassionate and caring doctor I've ever had. He saved my mother's life on more than one occasion and yes, he actually looks at your file before making any judgments. In my case I had been complaining of being tired for years. Until I started seeing Dr. Wong. He read my chart and scheduled me for a sleep study. Turns out I have sleep Apnea. Every other doctor had assumed it was strictly my weight making me tired. Not Dr. Wong. He actually pays attention to your physical symptoms and does not base all his conclusions on one or two factors. EXCELLENT doctor!I.

Dr. Eppele was fantastic! I was a new client having moved to the area and needed a new Dr. She…read morelistened intently and didn't rush me at all as I went over my laundry list of stuff my previous doctor and I were working on before as I have had some past health issues. I mentioned I had surgery and had been waiting to get some XRays done to be sure I didn't need another crazy surgery- she had the XRays done right on the spot! The office and staff were great- While I never actually pay attention to the receptionists (they aren't the ones I'm there to see) her assistants were marvelous. They scheduled appointments with my referrals, called in my prescriptions to the pharmacist and answered any last minute questions I had. I'm going to schedule with Dr Eppele from now on.

Dr Eppele is by far the most caring, compassionate, and knowledgeable professional. She takes the…read moretime to discuss my health concerns and a treatment plan that is effective.

Dr. Ebony King has truly been life-changing for me, and I cannot express enough gratitude for the…read morecare and support she has provided. She helped guide me through a very serious surgery with compassion and expertise, and she also helped me when I was struggling to heal from serious car accident injuries and other health issues. When I wasn't recovering well, she created a thoughtful, effective health plan that finally put me on the path to healing. Beyond those critical moments, Dr. King has helped me improve my overall health. She takes the time to explain everything clearly. She is a talented doctor and patient educator, and her intelligence and encouragement truly set her apart. She is not only an exceptional professional but also an incredibly supportive and an articulate person. I will always be grateful for her impact on my life. If you have the opportunity to have Dr. Ebony King as your doctor, consider yourself lucky!

My doctor Jenny L Luong, since my first appointment I was impressed by the attention she gave me…read more As well to mention the secretaries of the clinic are very helpful. I will highly recommend this place to friends and family.

The office has really taken care of me. I didn't know I needed to ask for a doctors note to go back…read moreto work when out one day and they were able to get me in and see an available doctor the next day. I have only been here twice including today so I'll have to wait and see if this initial rating goes up or down.

Really horrible doctor . We took my loved one here who is extremely mentally ill and he did NOTHING…read morefor her . Once we left she attempted to hurt herself . Since then I switched doctors because of his weakness in his education . Such a shame to let his degree go to waste . if you care for your loved DO NOT TAKE THEM HERE !!!!

Dr. Bhansali is an excellent, kind, and conscientious doctor who goes the extra mile in caring for…read moremy elderly father. Her office staff is equally impressive, professional, friendly, and efficient. Highly recommend.

Very happy with this office. All my interactions have been pleasant. Doctors and staff are caring,…read morefriendly and helpful.

Horrible wait times over an hour and we have a patient in front of us. I don't see this place…read morestaying open and I will not come back. I went from 1 star to 3 stars... 2.5 hour wait Doctor and staff are very nice/professional. Doctor sent prescription very fast. She also followed up with a call and told us to go back if he doesn't get better in 3 days. Maybe I will give them a 2nd chance.

Friendly & patient staff. I went for and employer drug test. They're was no one else here, no wait…read more Would of been a quick in and out situation but unfortunately my body wasn't cooperating. They staff was helpful gave advice, provided plenty of water and worked with me! I appreciated it. Super clean/nice establishment. Lobby was well set up. Patient room was nice. Restroom was clean. Definitely recommend for drug test (if your employer allows it) and urgent care needs.