Genuinly a terrible experience living here…read more
From my staff neglecting responsibilities to keep people from breaking into the pool late at night and being loud drunk assholes til 3am (and not punishing them despite having video evidence I'd submitted), to moisture & mold problems that destroyed half my belongings and still being told I'd have to pay a termination fee + 2 months rent (even after they admitted they where at fault), I'd finally had enough to leave.
Was ok when I'd moved in staff wise, but has gone steadily down hill since late 2020. Zero emergency assistance when I've called in, a terrible "community website" you have to use to make payments & interact with your online account that refuses to accept external renters insurance, even when submitted to the front desk 6+ times to the point where they're trying to bill me for it on termination. I genuinely have nothing good to say about this place aside from it's location origionally being appealing upon move in, but after living there for a week even you quickly realize that everything in the apartment is literally GLUED together, not even screwed in/nailed in, so they can easily rennovate when people move in/out. Stuff started falling apart, and I could never take a bath due to black gunk coming back up the pipes.
Oh, also the entire first floor smells like garbage due to the garbage room shoot constantly being clogged since they lack a dumpster, despite paying for "Vallet garbage" on a monthy basis.
Also, there is no compromise if you say don't own a car, and don't want to pay for a parking space. Still gotta pay up.
It feels like the stress living here over the past 2 years has caused me will take years off my life, if the mold exposure hasn't already anyway.
The thing that finally set me off to get out of there and write this review, was coming back to my apartment after being away for a while taking care of my mother as she was battling cancer, to find that my usual stuffy/moist apartment felt like a swamp and reeked of mold. With mold caking the walls, and having grown into many of my belongings. I managed to salvage some stuff, but over half my closet had to be thrown out, bed+mattress gone, kitchen ware other furniture peices, etc.
It clearly wasn't in a livable state, hell I could barely breath in there, and was left with a cough for days after. Naturally, when I tried to call the front desk on the matter, no one responds, so when I finally get ahold of someone in Texas, they inform me that there is absolutely zero chance I can even get anyone in the building to acknowledge the state of my apartment until monday (was Saturday around 4pm at the time), and with no offer of alternative accomidations. So I salvaged what I could, and got out of there asap.
The molding issue was later confirmed to be the AC unit locked behind a maintence access only door that happened to blow shit all the time into my apartmetn. As if this wasn't annoying enough that I'd have to clean up the dust it'd blow in, apparently if it's fan was left running to long it's moisture removal system can't empty properly and ends up kicking all that moisture back into the air... Acting like a humidifier, in an apartment with already minimal ventilation.
Also, did you know that in the state of NC apartments are not required to inform residents of prior molding issues? I didn't. I do now, and I wouldn't wish this issue on my worst enemy.
TLDR: Avoid Camden properties if you don't want to be reduced to a miserable mess from your living situation.
Can say I'm finally out of the rental game now, and am significantly happier not having to put up with all this BS.
Oh, and for reference, I'd previoustly rented at 3 other locations, so It isn't as though I'm simply an inexperienced renter who has only recently become disillusioned with the industry, but the poor practices and abysmal state of customer service/care at the Camden Gallery stand out as the worst set of living experiences I have had by far.
Wasn't able to cover everything in this review, though I hope to prevent at least a few people from falling into the Camden's trap. Find literally anywhere else.