Could not get them on the phone but there was a Message app and I got a reply quickly saying that they were open and I would need to take my problem up with the store from where I bought the incorrectly priced chair. I loaded the chair up and drove to the Bert Kouns locations, explained my concern to the manager. The price tag now says $349.99 and I think she could easily see that I did not mistake that price for $108. She immediately said she would sell it to me for the sale price and refunded the original transaction and did a new one at the sale price. I was very pleased that there was no hassle or attitude. I even bought some more plants. This is how a store should do business. This was my original review: I cannot get anyone on the phone at the satellite location on E. Bert Kouns or their main store. 2 weeks ago, I was at their E. Bert Kouns location and purchased a large number of plants, dirt, and a white plastic wicker rocker that was marked $108. Nice young man scanned a tag but it was for a brown one so he got a ticket off a white one and scanned it. We discussed that it was $108.00 Their credit card and signature machine was stationed at a distance so I couldn't see it properly, but I knew about what I'd spent and signed away. Cleaning out my purse yesterday I came across the receipt and saw that I was charged $262.49 for the $108.00 rocker!!! I never would have paid that for it. The tags ALL said $108.00. Before I load it up and take it back for a refund, I wanted to talk to someone about this. I don't know if they have since shut down for being "non-essential" of if they're just not answering their phones. I am keeping an open mind until I can discuss this with someone and hope to find out that it was just an innocent mistake. I will update whenever I can get more info. I really don't want to get out in the chaos unless I have to. read more

I'm so upset, Only the display tree was left. They sold us the display tree & then came back to us while we were waiting to say they had already sold it. Not good business. No sorry for your troubles. What can we do to make it right. Will not be going back to Ellis Pottery for ANYTHHING. I recommend that you do the same. Take your business elsewhere. read more

A combo of outdoor and indoor things. They have a spacious, clean feel in the store. Lots of on sturdy but nice looking things. read more

Ellis Pottery - Home Decor Near Me - Bossier City, Louisiana

So sad. 15 years ago this was the place to go. Now it's filled with overpriced plants & other items. Nothing is taken care of and it's obvious they don't care about the customers. Load all your plants then haul them inside the store just to haul them back out again. Every nursery in town loads your car expect this one ... it's just sad it's never going to be the Ellis I remember read more

I dropped my Wife off at the nursery this afternoon to shop. She finished her shopping and came to the car almost in tears. There is a man who apparently works there, with a ponytail, who was very curt and unfriendly. She asked him the price of a plant and his response was,"I don't know! I'll have to walk up front to find out!" Several other questions were answered with the same tone. Have always enjoyed shopping there. Guess we will know to avoid him next time. read more

Looking for a decorative planting pot ... in here at the wrong time of year ... very few pots ... many wooden boxes, drawers, vases but few pots read more

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A great alternative to cookie cutter home decoration shops. There inventory is constantly changing and filled with great little nick nacks at affordable prices. The green house is second to none. Home depot, lowes, none of them take care of there plants like ellis pottery. If you find youself buying more than you can carry, they have employees dedicated to assisting you to carry it out. If you have a problem of any kind, management is always on site and always willing to speak with you. all in all, its a great shopping experience, and a location you will want to visit over and over. read more

My husband went to Ellis Pottery today to buy a small greenery wreath with a red ribbon to put on my 1st cousin's grave at the Springville Cemetery in Coushatta - James Peyton Jones was killed on November 3, 1946, in Rome, Italy, while serving in World War II. After she fixed the bow, she took the wreath to the check out counter. She told my husband there was no charge for the wreath since it was being given in memory of a young soldier who died serving his country. We want to thank her and to thank Ellis Pottery for helping us to honor James Peyton Jones. John A. and Jeri Cobb read more

I went to Ellis a couple of days ago and Joan, Shannon and Kim were extremely helpful. Although they were busy they took time to help me with my Christmas light situation. It totally made my day. You dont see such service every day. I love shopping at Ellis, but these ladies make it that much more enjoyable!! Merry Christmas!!!! read more

This is by far my favorite place to shop for home decor. I can walk around and browse for hours without even making a single purchase at times, I usually make a purchase every time. read more

I like this place. I saw a pelican planter that looked really cool for thirty bucks, which didn't seem too pricey, but it really is hit or miss with the pricing in here. Some stuff has a big markup and other stuff seems from about right to All Right!...You just have to look around and know what you're buying. You might find it cheaper elsewhere. The shopping center here is obviously in a weird mental place...Ranchland...Uniforms?...Cake Fairee?...Today's Tanning?...And these places look closed now. read more

Amazing selection of décor!! My first time here was such a delight I was back the next day!! Super friendly staff.

If you want home decor, crafty type stuff or Christmas decorations, this is a good place to go. But for a place that has the word "pottery" in their name, they have surprisingly little pottery. 90% of their planters are made of that hard plastic material. Very few are actually pottery or ceramic. read more

if you sell clothes i think you should include them in your weekly ads. i've purchased over $ 100.00 worth of clothes and shoes over a period of time. it would be worth your while to post clothes etc. that are on sale. thank you read more