The office staff was nice and helpful. Dr Sifuentes was nice and answered my questionsread more

Dr Sifuentes was highly recommended to me but I never got to see him. I made an appointment and it…read moretook 3 months to get in just to find out the day I got there my appointment had be canceled because I didn't answer my phone for confirmation calls and texts (that I never got.) They had given my appointment time taway to someone else. The front desk lady was very rude! I was mind blown at how rude she was that I didn't even make another appointment. It was such a turn of and very obvious customer service does not matter at all here. I guess when you have all the patience you need why treat people nice. It was very disheartening because I really wanted to see Dr. Sifuentes.

This place just looks dirty and unprofessional. There is a complete lack of customer service, as…read morewell. The place operates like you are bothering them. They don't check you in, they tell you to scan a bar code and then you scan your license and insurance. It might be efficient but it certainly is an annoyance. An elderly woman who came in after me was completely overwhelmed by the self check in. The facility itself looks very neglected, peeling paint, no floorboards, cracked stucco, it just felt unclean. I would not choose this facility again.

Im here from out of town working and went in here for a TX. DOT. drug & alcohol screening required…read morefor my job and this part of my visit was done ok but took much longer than places we go to back at home. The part that I'm highly dissatisfied with is that during this visit i was asked to empty my pockets of everything in them into a small lock box and I could either lock it and take the key with me or leave it unlocked at this point I myself made a poor decision and left the keys inside the box and just shut the lid and followed the nurse down the hallway to the bathroom. This took approximately 2 minutes and when we returned there was a male who was in the room where the lockbox was located and at this point I started thinking to myself about my belongings that I had left in the unlocked box so I went straight to the box to retrieve my belongings and the box was locked now I'm really concerned because I know that I had left the keys in the box and just shut the lid. So the nurse and I had to pry the box open in order to get the keys out so that I could unlock it. At this point I grabbed my belongings out and it appeared that everything was there so when I left it all started making no sense to me and was just to fishy of why he was in this room when we came back and why was the box locked because I know I left it unlocked so I then pulled my cash that I had put into the box out of my pocket and noticed a significant amount of cash was missing. At this point I made several phone calls before I got someone to answer and when the same guy who was in that room answered the phone he sounded surprised about me calling and asking to speak with whoever was in charge. He then put me on hold for about 3 or 4 minutes before getting back on the phone and telling me she was busy. Well approximately 10 minutes later I received a call back from the nurse who had collected my drug / alcohol screening samples and she was very polite and remembered the whole situation except for the guy in the room and when I explained to her that they were talking about another patient's insurance she remembered that he was in there. So I told her about it all and she said she was going to get with her manager and that they would get back with me. Well later that afternoon I got a call back from her saying that her manager would be contacting me about the situation. Well 2 days later I called back up there because no one had called me back. The next day I get an email from the manager asking my side of the event and she said that she would get with her HR and operations manager and get back with me. Well I have called and emailed back and it's been two weeks now and not a response or call back from anyone. So this is very unprofessional from the whole staff who works at this place.

After my drs were dismissed or quit! I did not want to be attended by Nurse Practitioners only…read more Luckily I saw a billboard of my old drs on a billboard. I quickly found them, not too far and I booked an appointment. They remembered me from the place I was not happy with.

My parents see Dr. Curtis, and while they both enjoy him during their office visits, his entire…read moreoffice is completely unorganized. It takes WEEKS (in one specific case, MONTHS) for basic referrals or prescriptions for necessary medical supplies to be issued. You cannot get this office on the phone, all you get to do is leave a message and hope they actually call back, which the never do. The only time we can get a call back is if we are scheduling an office visit. The rest of the staff is very rude and unprofessional. While my parents enjoy Dr. Curtis, I would not recommend him to anyone, just based off of his staff and the disorganization of the rest of his office.

Once again I sit in the office of Carr. I've been coming in here since 2013. I've seen Dr. Carr one…read moretime and never his wife, it's always a NP. I have my labs done every year prior to coming in so they can have time to read the results and I don't have to make an additional trip. As usual, here is sit because they haven't read my labs. First question I asked walking into the exam room based off of years of ineptness. Sorry, sir, they haven't been looked at yet but we will right now. That's after sitting in the waiting room for 35 minutes beyond my appt time. These people are always slow and never prepared for a patient. Loathe entirely in my best Grinch voice.

We moved to the Corpus area in 12'. I put off finding a new Dr, I am not fond of Dr's. My husband…read moreneeded one, so after asking around, and being referred to Dr. JJ. My husband went, and loved him. So my husband sent me. I LOVE THIS MAN. He listens, he is attentive, he checks and double checks. I have had chronic anemia, he hunted for a reason, unlike 3 other Dr who just handed me pills. More importantly, he listened to me about pain and other symptoms and sent me to a specialist. It turns out I had a fairly serious autoimmune disease, other Dr blowing me off has allowed for permanent damage. I would not have been diagnosed correctly if it was not for Dr Carr. He gave me so much back, by being an awesome Dr. If I call in the morning with an issue some always get back to me. If I need to get in, they have same day appointments. .

Been coming here a couple years. I haven't been able to get through to their phone the past week it…read moregoes straight to voicemail. I've tried calling at all different times of the work day. Not a good doctor for those who work as it's hard to get the phone answered to even make an appointment. I had nice experiences with the staff while being seen. Getting prescriptions refilled can be a challenge. I was out of birth control and had an appointment for a follow up scheduled the next month and they told me I would have to wait so that was inconvenient and messed up my body.

Charges $50.00 if you miss appointment. They scheduled me after I told them not to and still…read morecharged me 50.00. Would not take off charge and said i could not come back till I paid it. They are a bunch of thieves. 5 years of Loyalty and they would not take of a false charge. Were rude and did mitt let me talk to Doctor. Don't go, you never see doctor and FNP are horrible. Doctor had no bed side manners. Save yourself some money and go elsewhere. I fired them for that. Never again!

This place is a model of inefficiency. Plan on sitting in a waiting room with 70 other people and…read morebeing there for 2-3 hours the day of your appointment. Good luck finding a parking spot! We saw Dr Michael Reyes. The guy has good reviews, but you will note, they are ALL Hispanic. He does not like white non Hispanics (Maybe he does not realize Mexicans are also WHITE), and treats them accordingly. We would not go back to this place or him.

Dr. Ortiz was a breath of fresh air, since last year was like a nightmare seeing Dr. Alcontera in…read moreSan Antonio. Dr. Ortiz was exceptional and professional. He knew his stuff and I thank God for him!​