Great customer service was greeted and attended. Place was very clean and neat not busy at all…read more To begin with I showed the girl a picture of how I wanted my eyebrows and did an amazing job. My eyebrows came out perfect honestly. I got them threaded by the way. Furthermore the girl took her time on my eyebrows which I loved don't really like people being in a rush. Even though while she was doing my eyebrows like 5 customers walked in, and she took her time. So if y'all are looking to get perfect eyebrows come to this place its worth the time and money.

I just moved here from Orlando. I used to get my brows threaded every few weeks...finally found…read morethis place and went in. I wish I never did. Cash only. I had to visit the atm, get out a 20 plus the added atm fees and prob bank fees... The lady was nice enough...we had pleasant convo during threading...but it hurt bad. I have a high pain tolerance so I somehow sat through it...i wish I didn't. I was given little to no instruction by the tech, and at one point I was still clutching my keys and wallet..and had to stop everything to put them down. The next day pain. I have 3 very noticeable cuts on my eyelid. It burns of course and I cant wear makeup until it heals. I hope they heal with no scarring. I called the place and was told by the manager that its my fault because I didn't hold my skin tight enougb....well i was flabbergasted! How is it my fault i got hurt...while having a service performed on me... The manager offered to do it again for free but honestly. Im scared to go back. I dont complain ever. Im in the service industry. I even tipped 6bux because I'm not a rude person. But I am really really upset.

The Lash Boutique has a great lash stylist name Donna Brinkley. She is also one of the best people…read moreI have ever had the pleasure of meeting.

I got my lashes done at this establishment, long story short I didn't like the work from the owner…read moreor professionalism. I am inexperienced in lashes or the right terminology. I had tried explaining to the best of my abilities of what I wanted, and i was under the impression I was being heard and understood but unfortunately I wasn't and I didn't end up liking my lashes. I reached back out same day (just to let her know I didn't like them and was hoping for a new appointment, I was never expecting a free appointment or to rearrange her schedule but at this point I was going to pay for a whole new appointment plus a removal fee, I felt it may have been my fault for not liking them) never heard back, and the next day (I tried giving the lashes time in hopes I would like them, without bothering her and being annoying) I reached out again by the third day to see if there was anything she could do and I was never contacted. I took my L and went somewhere else that was way more professional, they removed my lashes and I stayed with Sylar lash until my year of being in Johnson city was up.

From the owner: I am a licensed esthetician and certified lash artist. When I’m doing a set of lashes, I like to…read morecreate every set uniquely for each individual clients! I take the time to learn about the clients daily routine so I can design the perfect lashes to fit their lifestyle.

I had a facial by Penny Woods before my wedding in 2015. This was my first experience and I was…read moreadmittedly apprehensive because I have heard horror stories from people who've had bad reactions to facials (none of them from this place). I absolutely loved the results. I was glowing and Penny was so nice and comforting. I cannot wait to revisit this place and get pampered. Five stars!

So professional and caring and amazing application. Recommend to everyone who wants to feel good,…read morelook good and love the experience

Worst customer service ever I made an appointment with a specialist and waited 3 weeks to get in…read morewith her when I arrived for my appointment they had moved me to someone else I could have made my appointment with appointment with that person weeks earlier if I wanted her I did not want her Did they call me ahead of time and tell me that they had changed my appointment NO Did they try to help me out NO I had arranged my schedule around seeing this person and then wow Way to go Beauty Spot This shows you are all about the $$$ and not the customer

Deanna is absolutely the best!!!! I love the way she waxed and her awesome personality!!!!!!read more

Great service and a very good cut and color. Very nice place inside a spa. Meagan did a perfect…read morejob!!

Horrible, Meagan! Shame on you for ruining hair!!!!…read moreIn response to my complaint, she said. "Maybe you need help with learning how to style your hair." That was a patronizing way to not take accountability or responsibility for an extremely bad service that was provided. Maybe part of her issue is that her mother brought her 9 year-old son to the appointment to wait at the salon for Meagan to finish my app. He could not stop saying, "Why can't we go home now?" during my entire appointment!!!!! That is not an appropriate salon setting. What woman books a hair appointment and pays over $200 for a service and has to listen to a 9 year old complain the entire time???!!!! So unprofessional.