Please do not ever bring your loved one here. The pictures are outdated just like the facility…read more It's downright awful and the administrative staff there have absolutely no business running this establishment. The smell is atrocious. Stifling even if you visit after 5 pm. Administration stays in their office so they don't have to inhale it. If you bring attention to it, they will turn around and say that you're raging or are being aggressive with them because you're wanting and needing and begging for care for your loved one or begging them to make sure your loved one has a safe space that is not littered by wheelchair parts in their room and random people's underwear thrown in her closet Or even worse when they put someone else's underwear on my mother. Anything in this facility that is not bolted down has the ability to grow legs and disappear and I do mean anything. They have known thieves that are residence in the facility yet nothing is done about it. The other residents suffer for this. Please note there are few nurses that are gold to the core!! I've given them reviews and accolades to other admin there and kudos but it stops there. Morale here is down for the entire facility bottom to top, admin to clinical, including the residents. This reflects clearly that there is a DIRECTOR problem, and it is evident that this place is not being directed in a very good direction. I have seen nothing but decline since my mother has been there at this facility under current management. It's just nasty. Residents have lost all morale and just rock back-and-forth in their doorways. There's no activities director so the biggest thing they do is play bingo for a soda. If you do not do anything else ever, please understand that this facility has violent offenders in this facility and there have been physical altercations while my mother has been there. Please , If you were having to make this hard decision for your loved one, I can tell you with a calm, caring voice to please do your research do your visits, do not listen to the sales pitches their marketing throws out, do not trust ANY pictures posted!! You have to dig deep in that place just to find a chair that is safe to sit in. The entire facility is just dilapidated and that is the truest word I can think of to describe this place. My mother went in there, clean and mobile. Now we do not bring family to the facility because we're embarrassed of the stench that meets us at the door, my mother is always in dirty clothes that does not belong to her and smell smells like a sewage plant. We have to pick her up from the facility, take her to our home, bathe her ourselves, clean up the chronic fungus that she has from the facility that will not treat her Medically for it consistently, Bandage everything up, make sure we have new clothes for her before we can even sit down and enjoy a dinner and relax,. This is not a dramatization or an exaggeration. This is what our life is with a loved one at this facility. I have posted what 30 months ago looks like vs 18 months in this facility. We were told that my mother would get all kinds of cognitive therapy and physical therapy, but again, the residents are just there to breathe and the evening shift are all too happy to hurry up and get their medicine and food and make them get in their rooms because they don't want to deal with them. This Facility has more issues than Cosmo magazine. Do not put your loved one here I beg you!! We'll see how long this post stays up over on Google since the executive director likes to block reviews so the fake ones that are posted from the facility's family members and friends with fake accounts make the facility look better . Great directing here ! They want absolutely no transparency here!!!

I have now lost 6 brand new pair of diabetic socks maked with pink thread on cuff of every single…read moreone. And my eye glasses, plus 4 pair of slipper socks and cash money while living here. Glasses and socks all lost this week. Glad I am going to move. Brand new socks were never worn, marked them with pink thread and was saving them until I got a pair of shoes. Now have shoes, but socks are gone. Was kept in a drawer of a night stand next to door.

Outstanding elder care is provided at James L. West. Their team demonstrates exceptional expertise…read moreand professionalism in caring for individuals with dementia, delivering compassionate, high-quality care you can trust.

Real nice place from the outside to the interior. I can say they are very careful when it comes to…read moreCovid and have you take a rapid test upon entering if you are new and just visiting. Great staff, I was a little upset they told me they accepted Medicare when I booked my appointment then when I arrived I was told they only took self pay and it started at 2,500$ a month. Looking at the program's they do seem to have a C lot to offer people who have dementia. I'd certainly go there myself if I needed it or if I had the extra money to have my granny there.

Beautiful community with extra touches to make a delightful place to live…read more Friendly caring staff, fun activities and delicious food.

The memory care is wonderfully staffed and has great cagivers! Chainey, KhemI, Chris, jada, Mary…read moretreat the patient with the upmost respect and dignity.

My loved one started in skilled nursing and moved to long-term care. Although most of the staff…read morewas nice, there were several issues that I had to address. In the skilled side the evening staff was not answering the call buzzer and my family member did not get changed or needs not meet. The staff member would say it wasnt there job, I have to call and raise heck for someone to make it their job. Then on long-term side, wound treatment was lacking after a hospital stay, I was informed how wounds should be properly bandaged and Ridgmar was not doing that. Again addressed issue. they always put it off on someone else. My family member catheter bag was fifthly on two occasions went to hospital and they were even disgusted by it. Watch your family member closely, make complaints in writing so you have proof.

I and my family have been very impressed with the level of receptivity and professionalism at…read moreRidgmar Medical Lodge , from the administrative staff to the caregivers, the dietary team to the maintenance team. Everyone is approachable and easy to work with , Whether it's ensuring the cleanliness of the building, meeting with families or just saying 'hi' to residents. best interest of each resident is a top priority here!!

5 star location, amazing hospitality and service from the staff that it has held to the highest…read morelevel of accountability. They are wonderful and generally have a wait list. If you can get in, please do not hesitate. Your family member will be so taken care of, this places is unlike anywhere else.

I am a care partner who visits Colonial Gardens frequently. I am filled with joy at how happy the…read moreresidents are. The staff is fully engaged with them and are often seen giving hugs and lots of special attention. I love the large open area with bay windows opening up to the park-like setting in the back. This community has a warm , friendly and caring atmosphere.

This is the second time my grandpa has stayed here and it was a very good experience. The facility…read morewas clean and the therapy he received really helped. We discharged home with home health and the process was smooth. My grandpa is doing well at home back to driving and taking short walks around the neighborhood. Highly recommend.

Life Care Center was the home of my father-in-law for the past 2+ years as we were no longer able…read moreto meet his needs at home. The staff and management have been so caring, and 1000% helpful through every trial and tribulation with his health. We are so grateful for this facility. They did an amazing job of keeping COVID away from the patients, and protocols have been fastidiously followed. My father-in-law passed away recently, and my entire family is thankful for the care he received during his time there. My mother-in-law visited 3x a week until COVID prevented those visits, and even then, the staff kept her informed of Dad's condition and helped her Facetime with him. Much thanks to Life Care of Haltom City! We love you!

My friend's family member was a patient at this facility and everything exceeded expectations. It's…read moreclear that the staff really care about helping patients get better.

This group of therapist and nursing staff are amazing. The do what is best for the patient and…read moreprovide quality care