My doctors for 25 years. Great service and friendly staff. Look forward to going to see them.read more

Our family has been patients here for years, but the last two visits have been plagued by delays…read moreand massive increases in cost. This current visit was delayed by almost an hour, and then I sat in the dilation room for another hour. No explanation, apologies, discounts or compensation for the delays. We will be taking our entire family elsewhere from now on. Also, see the attached pic for their insane pricing on contact lens exams. If I could give zero stars for this office I would.

I was referred here by two coworkers and I am so very glad I took their recommendation. Everything…read morewent smoothly. Everyone was so friendly and helpful. This is the smoothest vision appointment I have had in quite some time. I look forward to coming back.

Dr. Ha Ninh OD was very nice and answered all my questions. I had a basic eye exam and received a…read moreprescription for reading glasses. However, if you have DAVIS VISION beware! Ochsner billed $545 for a basic eye exam. Davis Vision paid there part of $152. I paid my copay off $20. Over 4 months later Ochsner is still billing me the remaining amount of $373! Nobody at Ochsner is willing to help or listen to the issue. Appears Ochsner is billing me for "coinsurance" instead of a "copay". Davis Vision calls Ochsner but nobody answers and Ochsner never receives correspondence. I was planning on sending my family to Dr. Nihn, but after all the time I've spent on the phone dealing with this unresolved bill- I'm never going back! Davis Vision advised I'm not the only one this happens to with Ochsner. Be warned!

I love the entire staff at Eyecare 20/20! They are all very knowledgeable and efficient. You are in…read moreand out very quickly. Dr. Notoroberto is the best! All the doctors there are awesome. Make your appointment now, you'll be glad you did!!

DISCONNECTED DOCTOR with MAJOR ISSUES!!!…read more Lenora left me unattended while I was doing a visual field test. I first started with my right eye, and when I was finished, I had to wait a few minutes b4 another tech showed up to test my left eye. This was concerning and unacceptable. Medical verbal abuse and inappropriate behavior conducted by Dr. Neil Notaroberto, when he told me that I was dropped off at his doorstep. He also got visibly irritated when I asked about AMD & Macular Degeneration. His response was I will get confused, and that I don't have that. His bedside manner is unprofessionally disturbing. My visit was on Tuesday the 16th of May 2023, and as of Wednesday the 17th of May 2023, he is no longer my doctor. The very next day, I notified Eyecare 20/20, of my intentions. He would get 0 stars, if that was an option.

Dr. Pradillo is a wonderful doctor. She spends enough time with you to make you feel like you're…read moreher only patient. She is very knowledgable and helped me out a lot over the years. I will definitely be returning for years to come.

Dr. Zegar was excellent, professional, clear in communication, and made the eye exam easy to…read moreunderstand from start to finish. However, my experience with the front desk staff, specifically a woman named Deanie, was disappointing. While I browsed for glasses, she watched me from her desk and made multiple comments about which frames I should or shouldn't be looking at, based on my insurance. Despite me stating that I was open to paying out of pocket, she continued discouraging me from looking at certain racks...I wonder, why? She also informed me that my insurance only covered $40 toward glasses. I later confirmed that my plan actually covers $100. This misinformation could've directly impacted my purchasing decision. While I was still in the store, another customer came in and mentioned that no one had returned his calls in over two weeks. Deanie's response was defensive and dismissive, stating, "I always return calls." Due to how condescending, rude, and pushy she was, I ended up leaving and purchasing my glasses elsewhere. I want to be clear: Dr. Zegar provided great care, but the front desk interaction was unprofessional and needs improvement. It made what should have been an exciting moment--picking out my first pair of glasses--feel uncomfortable, rushed and frustrating.

I wish I could leave negative stars. About a year ago I took both of my teenage daughters in for…read moretheir annual eye exam, and they both expressed that they wanted to get contacts. He told my oldest that he would not write her a prescription until she could prove to him she would wear her glasses. I did not ask this man to play daddy, I asked him to write a prescription for contacts. There is a reason she doesn't want to wear her glasses but she would've worn the contacts. Yesterday a request was sent to transfer her prescription to a different doctor. They sent a completely illegible copy so I went in to ask for a paper copy and they said they deleted the file. That is illegal!! When I told the woman that's illegal, the state requires them to keep a copy of records for 3 years she said she knows but that's how they do things. So you know what you're doing is illegal but you do it anyway?? I will be reporting them to the state medical board.

By far HANDS down, Dr Alan "Tennis Loving" Larcena is the best doctor on the Northshore…read more He takes time with you to answer your questions as they come. His staff is patient & knowledgable. They will squeeze you in if needed because they care about the patients like they're their family!!!! As a unit, they office runs seamlessly. Dr Larcena has a GREAT bedside manner & goes the extra mile for his patients. He comes HIGHLY recommended!!!!