Blue Ridge Eye Associates are using deceptive practives to draw customers in with one price and…read morethen charging another without the customers knowledge when they get there. Here is what happened to me today, 28 February, 2023L When I made an appointment by phone for an eye exam two weeks ago, I specifically asked how much it would cost. I was told by the very friendly voice of "Wally" that it would be $189.00 He then asked me if I had Medicare and supplemental insurance. I said yes, and then asked how much of that Medicare would pay. He said 80% if I had met my deductible. I went ahead and made an appointment. I called back a second time and asked Wally to confirm that it would be $189. He confirmed. When I showed up today for the appointment I asked Wally again how much it will be. For a third time he said $189, and I gave him my Medicare and insurance cards. After doing this and before going in for the exam I thought I had better confirm the price one more time because I didn't want to get stuck with a surprise bill. This time he said that it will be $189 "If you pay in cash today" and $249. "if you use Medicare," and you have to pay today $79.00 for "non-payment service." I protested, saying that he didn't tell me all this the two times I talked with him on the phone or when I asked him the first time when I came today for the appointment. He denied everything. This is the typical "Bait and Switch" tactic. I asked to see Dr. Crowder because I wanted to register my complaint with her. She came out and sat down with me, but explained that it was $189. "if I paid cash," but $249. "if I used Medicare." I said I was not told that until just now. It didn't make any difference. I said I would post a review. She asked me if I would report it to Medicare. I said I would. As a taxpayer, I do not believe it is fair to charge one amount for a cash price and a higher price to Medicare. BEWARE! Paul M.

I requested a copy of my medical records and Blue Ridge Eye Associates has refused to provide them,…read morein direct violation of HIPAA. I will be reporting them to the Office of Civil Rights.

I have seeing Drs. Wells and Beshoar for a very long time, they are both great, thorough, and…read moreprofessional. I would highly reccommend to anyone. I have a very complicated Rx and they are willing to work with you to get exactly what you need.

Dr Beshoar has outstanding communication skills and attention to detail. Best eyecare experience I…read morehave had in 35 years as a glasses-wearer. Friendly staff and a great experience on the whole.

Thankful that Dr. Miller was able to see me for an eye issue. The staff was very helpful & pleasant.read more

Efficient, timely and professional service for cataract evaluation. Well organized, clearly they do…read morea nice volume of work and are highly experienced.

I had a lense pop out of my sunglasses. I had purchased them out of town and did not want to make…read morethe drive to get it fixed. Called this office which is close to home. The fixed the problem within 5 minutes and at no charge. I will have my records transferred to this eye doctor and start having my eyes checked here. They were so pleasant and professional!

This place! The story continues. I came back later because I actually found a typo in my…read moreprescription-- my astigmatism was corrected in the wrong direction. Something I didn't notice most of the time but there were certain visual situations where I thought my eyes must be going really bad..... and when I came in they did recheck, confirmed the typo, and remade my glasses. But it was weird. And I felt like they regarded me with suspicion and side-eye the whole time and only begrudgingly admitted their mistake. And they talked down to me like it was my fault and told me it really would only make a minor difference, and my vision would get worse anyway!!! It still chaps my ass months later. I really wanted to love this practice. But I'm probably not going back.

Great experience, love the Doctors and the staff. 100000/10 of recommend!! Dr. Davis is very…read morethrough in her exam, and explaining everything perfectl. The optical boutique is fabulous, love the selection they offer

Great selection of glasses, helpful staff, and peaceful environment. Was very pleased to find this…read moreplace upon moving to Warrenton

Came in with frames purchased elsewhere . Examined by the Dr. New lenses $1000.00. First…read moreprescription needed to be changed. Prescription continued to be a problem with placement of the progressives. Another prescription change/prism change and placement of the progression. Requested payment for a new lens $$$$ and when I said that I would go elsewhere they said need to pay $40.00 to be given the prescription. Fortunately I do have documentation of all my calls and visits as requested by my attorney husband. I thought he was too cautious but he questioned the capabilities of the place since neither of us has ever had issues with prescriptions. This goes beyond elder abuse because I feel this is their office practice. Since I don't know anyone that uses them and I have been here 35 years I cannot check. Hope this alerts others that need glasses. There are multiple places to choose for eye care. I will be certain to discuss this. with others in all the ministries at church. They were only chosen because I could not get an appointment until weeks away at any other place. . That should have alerted me. My husband will pursue this at a great inconvenience for us but $1000. for lenses that were improper from the beginning shows a lack of their integrity and choosing to intimidate rather than accept that all the incorrect prescriptions were their fault. There are not many of us in Warrenton so feel free to contact me. Teri

Hello Dr. Basic, It…read morewas nice to see you, again. We appreciate the thoroughness of our visit from the front door to the exam rooms. The professionalism of your assistant during the intake prep was very caring and attentive. Likewise you, Dr. Basic, showed a great calmness and quiet gentleness as you listened to my Autistic daughter, speak on and on, about things of interest to her. I have mentioned, your service, to several people of how we were able to get in for exams, so quickly, as that seems to be an issue for many people, at this time. Again, it was nice to see you, and thank you for your time. Cordially, Janice Walters and Jade

Best eye doctors office in Charlottesville. Wonderful price for a top notch exam. I have had an…read moreexam with every Dr in the practice with in the last few years and I was never dissatisfied with any of them. The technicians are wonderful and very helpful and friendly. I would highly recommend this practice.

I can't say enough good things about Dr. Elias and staff. Very friendly, yet professional. This…read moreis a far more thorough eye exam than you would receive in one of those places "in the mall," yet about the same price.

Dr.Elias is easily the best Optometrists in Culpeper, VA. He cares about his patients and takes…read morethe time to get to know us as individuals. I had considered having LASIK for a few years, but it wasn't until Dr. Elias made the recommendation and told me that he would be handling some pre-op and post-op care that I was sold. I trust Dr. Elias because he is an honest man and a great eye doctor. I would personally recommend Dr. Elias to anyone looking for Optometrists in and around the Culpeper area.

I have never been to a doctors office that was just so caring about my daughter eyesight. The staff…read moreand the doctor were absolutely the most kind hearted people I've ever seen working in a Health field like that. There should be more people like them. I will never go to another eye doctor I'm so grateful that I came across Eyepro. Thank you all again you both are amazing

Amazing doctor! I've been having difficulty getting a prescription that was correct. I have an eye…read moreissue from childhood. The doctor completely understood my issue & was very professional! Wonderful experience. Highly recommend!

Great selection of products and very friendly and helpful staff. They made for a very pleasant…read morepurchase experience.

Lyn is awesome! She cheerfully greeted me when I walked in, quickly found my prescription, and got…read moreme set up with a pair of glasses that I desperately needed. She was technically savvy on fitting frames to my face and was able to order all the extras I needed for some rugged spectacles for my lifestyle. Super friendly and just a pleasure to deal with!