This facility runs like a well oiled machine with the warmth of humanity. From the minute you walk…read moreinto the door of the office or the surgery center, you are greeted with a smile. Treated me several years now. Had cataract surgery and I continue to be impressed with everyone who works there! Thanks for taking good such great care of my priceless vision.

Very very happy with our experience at Rockingham Eye Physicians and Associates. Wonderful doctors…read moreand staff. Highly recommend this group!

Great selection of products and very friendly and helpful staff. They made for a very pleasant…read morepurchase experience.

Lyn is awesome! She cheerfully greeted me when I walked in, quickly found my prescription, and got…read moreme set up with a pair of glasses that I desperately needed. She was technically savvy on fitting frames to my face and was able to order all the extras I needed for some rugged spectacles for my lifestyle. Super friendly and just a pleasure to deal with!

Blue Ridge Eye Associates are using deceptive practives to draw customers in with one price and…read morethen charging another without the customers knowledge when they get there. Here is what happened to me today, 28 February, 2023L When I made an appointment by phone for an eye exam two weeks ago, I specifically asked how much it would cost. I was told by the very friendly voice of "Wally" that it would be $189.00 He then asked me if I had Medicare and supplemental insurance. I said yes, and then asked how much of that Medicare would pay. He said 80% if I had met my deductible. I went ahead and made an appointment. I called back a second time and asked Wally to confirm that it would be $189. He confirmed. When I showed up today for the appointment I asked Wally again how much it will be. For a third time he said $189, and I gave him my Medicare and insurance cards. After doing this and before going in for the exam I thought I had better confirm the price one more time because I didn't want to get stuck with a surprise bill. This time he said that it will be $189 "If you pay in cash today" and $249. "if you use Medicare," and you have to pay today $79.00 for "non-payment service." I protested, saying that he didn't tell me all this the two times I talked with him on the phone or when I asked him the first time when I came today for the appointment. He denied everything. This is the typical "Bait and Switch" tactic. I asked to see Dr. Crowder because I wanted to register my complaint with her. She came out and sat down with me, but explained that it was $189. "if I paid cash," but $249. "if I used Medicare." I said I was not told that until just now. It didn't make any difference. I said I would post a review. She asked me if I would report it to Medicare. I said I would. As a taxpayer, I do not believe it is fair to charge one amount for a cash price and a higher price to Medicare. BEWARE! Paul M.

I requested a copy of my medical records and Blue Ridge Eye Associates has refused to provide them,…read morein direct violation of HIPAA. I will be reporting them to the Office of Civil Rights.

I have been taking my middle daughter, Hannah, to see Dr. Gowen for the past 11 years. He has…read morealways been thorough with her examinations, and never rushes to get out of the room. She does have bad vision and has had trouble with her contacts in the past. He followed-up on her and made sure her eyes healed. Myself, my husband and other daughters have seen other providers at Shenandoah Eye Care and have always been pleased with care provided. Highly recommend. Facility is super clean, staff is knowledgeable and pleasant and equipment is up-to-date.

From the owner: Providing quality vision care to the Harrisonburg community is our number one priority at…read moreShenandoah EyeCare. Our office has three knowledgeable doctor and friendly staff members dedicated to fulfilling all of your eye care needs including: comprehensive eye exams, glasses & designer frames, contact lenses, diagnosis, management and treatment of eye disease such as macular degeneration, glaucoma, cataracts and emergency eye care.

Dr. McCormack is the very best. Kind, listens and very considerate in everything he does while…read moreexamining your eyes. God bless him for the great work he does every time we are fortunate enough to go to see him.

Still makes me mad to think about how rudely I was treated by the receptionist. We have taken our…read morebusiness elsewhere for our family of 5 and I couldn't be happier.

This is one of the worst medical facilities I have ever been to. I waited over 2 hours, was assured…read moreinsurance would be utilized, got coaxed into signing waivers for additional tests not covered by insurance, then the old doctor (Dr K) who decided to finally come into the exam room spent less than 5 minutes with me total (that 5 minutes included reviewing my chart, looked in my eye once) to say loss of vision was a headache. I checked out in tears with no professionalism by the office administration. Then they refused to acknowledge their inaccuracies in billing. I told my PCP never to recommend this office again! It's absolutely ridiculous to still owe hundreds of dollars (with insurance) to see a doctor who will not even take the time to address the issue or any concerns and then an office trying to overprice services not truly provided!!!!!

My son and I visited this doctor for blurred vision. We waited in the waiting room for 3 hours…read morebefore we actually saw the doctor. When we suggested we should reschedule, we were told we would be charged for the appt regardless. To boot, one of the nurses was listening to my phone conversation while I was explaining to my boss where I was and overheard me say "influenza". They made my son and I wear masks and ushered us into a closet (no kidding, a closet) to wait the remaining 45 minutes until we were seen. Then we were sent away with the diagnosis of a migraine. $325 bill after insurance!!! Later diagnosed with a scratched cornea. This place stinks!!

Terrible, terrible, terrible. The office was cramped and dirty and the equipment looked like…read moreantiques. This doctor needs to retire or move to Walmart.

From the owner: Contacts, Glasses, Eye diseases, Eye Exam, Eye problemsread more

I love the LensCrafters in Harrisonburg. The staff is friendly, professional, courteous, and…read moreextremely helpful. I have been a repeat customer for years. I highly recommend LensCrafters. I get quality frames and lenses for good prices (especially when they have sales). You can't beat their warranty. They are always happy to help adjust your glasses whenever you need without an appointment.

I only wish it wasn't necessary to leave even one star. What was supposed to be a five minute stop…read morefor a small accessory purchase and to have my glasses tightened ended up being a 90 minute stop and walking out with a scratch on my glasses and the worst customer service experience I have EVER had. I will say that the associates were pleasant and I am not upset with even the associate that scratched my glasses. Things happen. However, if you find yourself in a position where it is necessary to deal with Yolo, be prepared to leave feeling frustrated and disrespected. That woman was absolutely HORRID! She was angry, rude, not in the least bit interested in assisting and even in front of me said to one of her co-workers "ssh, ssh, shh, calm yourself" when she was asking for assistance. It was so bad that after Yolo walked out, what appeared to be in frustration, her co-workers apologized over and over again for her behavior and my experience. That woman needs to be on the unemployment line! No company should allow such a rude person to work for their company!