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    Elkie's Collision

    5.0 (1 review)
    Closed 8:30 am - 5:00 pm

    Services - Elkie's Collision

    Bumper repair

    Auto frame testing

    Auto steering and suspension repair

    2 More Services

    Rear-end damage

    Vehicle towing

    Elkie's Collision Photos

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    3 years ago

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    Prell's Towing Service - Their truck blew a hydraulic line in my driveway and they refused to clean it up.

    Prell's Towing Service

    (4 reviews)

    Had a car deer accident on M-65 where there was no cell phone coverage. Still had SOS service on…read morethe phone so I was able to call the 911 non emergency line to get a police report for the insurance company because a claim would need to be filed. Unfortunately since I had no cell phone service I couldn't call our insurance, so they could send a tow company of their choosing. 911 was gracious enough to contact Prell upon our behalf. Prell took advantage of this and charged a fee to our insurance company of $550 for a "911 accident callout fee" charge simply because 911 dispatched them out. Even though I explained to Prell that it wasn't a 911 call, and not a accident, they were just doing us a favor. Prell's response was " oh don't worry, it's $0 out of pocket, we will write up an estimate and charge insurance... Prell is just price gouging the insurance based off their own policy, and if your insurance doesn't cover it, you foot the bill! Use a different towing company that won't charge you that!

    Honestly if I could leave less I would. The truck blew a hydraulic line in my driveway on Tuesday…read more The driver said they would come back to clean it up. Wednesday around 2 in the afternoon, I called and Jill answered the phone. When I asked when they were coming to clean it up she replied "I don't know anything about that, I'll talk to the driver and call you back" and she hung up on me. I called back a couple hours later and was told by Jill "I still haven't heard from the driver" and she hung up on me again. I called again at 10AM on THURSDAY and Jill answered and very rudely said "the driver will be out today to clean it up" then she hung up on me again. The driver showed up a few hours later, he swept the oil dry that he left there on Tuesday and then threw another bag down, told my husband he would be back later with degreaser and he never showed back up. We spent all day Saturday cleaning up the driveway from the mess they had left 5 days prior. Don't waste your time calling these people. Jill is so awful and rude, the truck driver is a liar. All around this company is very shady and not honest. As far as towing, the driver was about an hour later than what they were supposed to be.

    Elkie's Collision - bodyshops - Updated May 2026

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