I really loved the fact the Administrator is trying to make positive changes in the building…read more Speaking with families, rounding, knowing the staff and residents. She is hands on and cares a great deal about the quality of care being given at this rehab center. She is fair and honest, works hard and has put the needs of the facility before her own. Kudo's to Catherine.

From the owner: River's Bend Health & Rehab Center is a 198 bed skilled nursing and rehab community conveniently…read morelocated 10 minutes from downtown Harrisburg, our states capital. The surrounding area includes the Susquehanna River and PA Farm Show complex home to the largest indoor agricultural event held in the United States. Our community offers beautiful outdoor spaces including a gazebo with views of our pond. You can enjoy what nature has to offer while relaxing or socializing with friends and family. The 24-hour skilled nursing care service provides: cardiac care, congestive heart failure care, IV therapy, pain management, post-surgical care, pulmonary care, stroke/neurological care and wound care management.

I visit an elderly man with mental challenges placed here by a next of kin who didnt care where he…read morewent. I have no say in his placement here or I would have him OUT. I try to go different times of the week to observe. Filthy. Some staff I witnessed borderline abuse. He does not receive care he needs. Today I walked into filth. Feces-filled depends on the floor. Resident was in a depends only with no sheet to cover. Floor was sticky with urine and who know what else. The stench was so bad I had to leave. I did give it two stars because some shifts do try to keep clean and are respectful. Even the most difficult residents deserve personal respect and dignity.

I would never ever put my mother there again. Terrible staff. They don't take people to the…read morebathroom you have to wait. The one person there fell hit her head and she was bleeding they got her up on the bed but didn't take X-rays or barely checked her out. Then when they are serving food you have to wait until it's over as I was told they don't have enough of staff. The food is terrible as well. Not friendly. My mother had dementia it was hard enough to leave her there for the time she was in I took her home at the end of the month. Where she later passed away. It tears me apart but at least it happened here and not there at Pleasant acres.

Do not send your loved one here. This nursing home changed ownership during COVID and the level of…read morecare disintegrated. I relied heavily on phone updates since I lived out of state. Answering the nursing station was not a priority to staff. Mother had dimentia and could not converse on the phone. On one call, the nurse lied about bedsores. This speaks volumes. We were not informed that our mother was bed ridden and had bed sores. We found out just before she died that she lost 17 ponds from late November 2019 until her death in January 2020. The facility's doctor put the cause of death as Covid. We were never informed in advance she had Covid. My brother lived nearby but Covid rules at the facility kept us outside her window. Prior to the change of hands, when the business was called Audubon, we felt the quality of care was good. Shocking and so sad.

I have a very good friend living at this facility. She has shared that she can only have one…read moreshower per week. This is totally unacceptable and unhealthy. Also, to save on expenses, per new ownership and management, meals and snacks have been reduced drastically in portions for these residents. She is not treated with care, and the staff has no concern for the well-being of these residents. Patients experiencing pain and discomfort receive delay in medical attention and emergency care. The environment is poor and leaves these residents with loneliness and feelings of despair. A communication with Pennsylvania's local Congress representative will be initiated.

I was very surprised here. I had to deliver a repair to one of our patients. Walking in you meet a…read morevery nice receptionist. Through the lobby there is a very nice cafe where from the menu, looks to have a nice breakfast and lunch cooked to order. Third floor opens up to a great room with a full catering kitchen. Residents rooms are large and they have nurse on hand full time. Common area is where they have meals and was extremely clean. I would not hesitate to have any of my family live here. Solid choice for later in life

Entrance fees of 130K up to 280K. Once they get your money, you are stuck here until you die. Units…read moreare slab construction, cold floors, and they built them with the most expensive electric baseboard heat. Electric can run you as much as $450 a month....they don't care because they have your money and they don't pay the electric. Very limited transportation provided, most trips are billed to you, only select trips are covered. No true recreation provided, no fitness rooms, pools, bocce ball, etc. Only self pay trips available in poor quality transportation. The dining options are terrible, poor selection and quality. So many are unhappy here, but can't get their money back to move on. Poor management staff, employees are treated so poorly that they should have a revolving door installed. DO NOT CONSIDER MOVING HERE! Hold onto YOUR money, manage your own nest egg, and please find a true retirement community.

My wife has been a long term resident at the Emerald facility in Elizabethtown, PA since November…read moreof 2024. I have had the opportunity to interact with many department employees from janitors up to administration and I must say all are top notch. The care givers truly do care, the every day receptionist (Colin) is always very helpful, the admin team is very approachable. I can not say enough good things about the whole facility. I give them five stars; if I could give them 12 stars, I would. My wife is suffering from severe congestive failure and her mobility is difficult at best. Her needs are met as well as could be possibly asked for.

Emerald does not meet the basic needs of the residents such as hygiene and oxygen. The facility is…read morenot clean or up to date. Constant staff shortages resulting in residents not getting the care they need. Call bell is rung for hours without a response. Do not send your loved one here to die.

Very friendly and attentive staff! My stepmom got wonderful care here!…read more Very nice private rooms with bathroom just right for my stepmom! Best assisted living and I've tried other places for her but Berkshire was the best. Thank you caring staff!

If you care about your love one do not send here. The short…read morecare section is adequate with good OT and PT. Once you switch to LTC it's game over.

I work at Garden Spot Village and it is the best job I ever had! Everyone is genuinely caring and…read morepassionate about serving the residents of Garden Spot Village. The care is top-notch, and memory care is transformative for residents. Also, Harvest Table is the BEST restaurant in New Holland, PA.

What a great space for retirement! Garden Spot has everything from village life, cottages,…read moreapartments, adult day services, skilled nursing, personal care, memory care, and everything in between. The facilities are absolutely gorgeous! Insides of building are clean, spacious, and extremely pleasing to the eye. If you are in Lancaster Co, and are looking for a great retirement village, this is the place!

Absolutely the most horrible place please please do not bring your loved ones here they will not…read moreget fed and they will not be taking care of at all they will sit in their own waste for hours and hours especially when nursing assistant called Marissa she doesn't do anything but sit behind the desk even when the other patients are crying out.

My brother is in this place and so far he has been hit by other residence, then he was pushed down…read moreby a nurse, now he is sleeping all the time, I call every day to talk to him and they keep telling me he is sleeping. He was in York hospital for a year and he was up multiple nights and never slept like he is now. They are keeping him sleeping so they don't have to fool with him. I am going to let his care team know all about this and I hope they move him to somewhere that will take care of him instead of making him sleep all of the time, or being hit on and mistreated.

I want to thank everyone for a wonderful afternoon. Everyone there is so supportive and caring. She…read morereally enjoyed her 90th birthday, With all of you. We feel so blessed to have such a wonderful place. Thank you!

My Mom moved into Juniper last September. She passed away on June 4th of this year. This is one of…read morethe saddest times of my life with losing her. But I wanted to send a wonderful review of the staff and facility. My Mom was no longer able to live by herself in her home because of declining mobility. It was a difficult decision to persuade her to move to assisted living, but she knew she had no choice. We picked Juniper because it's so close to our home and the staff seemed very caring and helpful. Her first week was difficult. She spent a lot of time in her room. We encouraged her to get involved in activities along with the staff and she did. Now when we called her she wasn't in her room. She was bowling, playing bingo or doing another activity. The staff really got her involved. She made a lot of friends. The nursing staff was very caring. They took care of her medications and all of her other needs. I can't thank them enough for the love and caring they showed my Mom. These ladies loved my Mom and would do anything for her. I can say that I would recommend this facility to anybody looking for a safe place to place their loved one. I miss everybody there. They made my wife and I along with our children and grandchildren feel welcome.