The Doctor is wonderful. Too bad his staff is so horrible. We have sent several employees there…read more very pleased with doctor, but his staff is nasty and unhelpful. They seem to take pleasure with their tag team approach in harrassment. I have worked with many Dr. offices, personally and professionally and have never dealt with anything like this. It's a shame that staff like this defines the business. Again the Dr. is a skilled surgeon. I did mail letter to him in regard to my treatment but of course no response. I imagine it was intercepted and disposed of. I feel this is the only way to let him know of my experience.

I was recommended by my parents to visit Dr. Lo. He is usually available for walk-ins with a…read morereasonable fee even if you don't have insurance. His staff is friendly and helpful too. Plus, his office is easily accessible via public transit and on the same floor as various specialists for medical and dental needs. Although I went in thinking I had the flu, he reassured me that I didn't have it with a few quick checks. In addition to prescriptions for various symptoms with the option of antibiotics in case I needed it for a bacterial infection, he also offered to write a doctor's note to request accommodations that assisted me for my upcoming travels. He had good bedside manners and made it easy to talk to about my health issues. Unlike most doctors, he addressed each health concern and explained how best to proceed. I have no doubt I'll be back if I ever need a medical consultation on short notice.

Was traveling from out of town and heard good things about Dr. Lo from a friend so I visited the…read moreoffice and I had a really good experience. Dr. Lo explained everything carefully to me and staff was kind too. Recommend strongly!

I couldn't recommend Dr. Guerin more highly. This was a ton of my life when I was frightened more…read morethan anytime in my life. She gave me so much time was a great listener and most important she cured my cancer! Her staff was always supportive and helpful. When I needed direction, an appointment a refill of a medicine. Anything I needed they were there for me. I would recommend Dr. Gran as well as Overlook Medical Center as the best place to go for Care.

I have a 2 year old son and a newborn daughter and I have been to 5 pediatric clinics/Pediatricians…read moresince their birth trying to find the right fit for us. This place is the right fit 100%. Everyone was great, Zorayda and Irena were so so helpful and informative and patient with everything. I found out more from them then all the other 5 clinics combined. The doctors that we have seen have been amazing, my newborn (whos a crier) slept through her whole first visit. Love this place. So glad I found it. 10/10 would reccommend for all parents. Great staff, just great.

Wait time is extremely long Appointment for 4pm, we reach at…read more3:35, they called us at 5pm for weight and vital signs. Then waiting to be seen by the doctor.

Finding a good PCP in NYC is not all that easy. You have endless choices, but you want the best. In…read moreJune 2008, I decided it was time for me to have lap band surgery. At the time, I was very unhappy with my current PCP due to his horrible office staff. Therefore, after a bit of research, I made an appointment with Dr. Retsagi. The practice is very small. His staff consists of a lab tech (I forgot her name) and the receptionist (Rita). Both are absolutely wonderful and always give me a very warm welcome. The only negative about Dr. Retsagi is sometimes he runs a little behind. Don't be surprised if you have to wait a half an hour, but I don't mind. It just shows he is taking his time with patients. As for Dr. Retsagi himself, he is everything a doctor should be - very kind, gentle, and very knowledgeable. He truly cares about his patients and always tells me to call him anytime if I have any problems. For my pre-op testing for the lap band surgery, he left no stone unturned. He carefully reviewed all my lab reports and also ordered some additional tests. He is also extremely fast about returning phone calls in emergency situations. One thing I forgot to mention when I first wrote this review - Dr. Retsagi's business hours are from 12-8PM, which is perfect for all us working people. If you have to reach him in the morning, leave a message on his voicemail and he will get back to you ASAP.

After over 10 years in Dr. Retsagi's care I am very upset and have decided to seek another primary…read morecare doctor. I've been concerned about this in the past, but what convinced me to make this move was the following... About 3 years ago I turned 50yo and asked Dr. Retsagi if I should schedule for a colonoscopy, but with confident assurance he said the a stool smear test was sufficient. I asked him again, and he again restated. Since I did not look forward to the colonoscopy prep (which is, btw, not all that bad as I found out) I went along with his advice. At least once more on my last checkup I repeated my concerns and was again reassured by him. Then, about 3 months ago my heart sank when I looked into my toilet after voiding to see bright red water. The colonoscopy revealed long existing polyps that I had to wait anxiously for 2 weeks to find out were benign. I was furious! For another example, a couple of years ago I complained to him about moderate hearing loss and asked if it's possible I had ear wax. He looked and said I was fine. 6 months later I went to a specialist who exclaimed that I had a lot of ear wax. This specialist told me it was certainly possible for a regular doctor to miss this, so I let it go. My new doctor looked in my ear and told me immediately that I now have ear wax buildup again, even without my complaining about hearing loss. I am through with Dr. Retsagi!

Love doctor Kaim! He is super thorough and knowledgeable. He always takes the time to get the right…read moreanswer instead of any answer. Glad that doctors like that still exist. His receptionist is very nice and accommodating. They also take insurance into consideration when writing prescriptions and referrals.

Doctor Kaim is nice and easygoing. Ive been there a few times. However, his receptionist is…read morehorrible. My wife had an emergency and called but the lady who picked up the phone basically told her off. This is not how you treat new or returning patients! Needless to say, neither I nor my wife will be back.

Dr. Roth is amazing! She was my pediatrician my entire childhood, that's from newborn through 18,…read moreand now as an adult I miss her every time I have to go to the doctor. In the last 12 years I have yet to find another doctor in whom I trust as completely as I have always trusted Dr. Roth. Her staff was always phenomenal as well. With the hundreds of kids I'm sure they saw a week they always made me feel special and like I was one of their favorites. I'm not sure if Dr. Roth is still actively practicing, she was stepping back to part-time last I heard, but if she is then there is surely no one better. I feel like I am one of the lucky ones, having gotten to grow up under her care.

Dr. Roth herself is amazing…read more.. The staff is rude and mean. The wait time is Hell, and thats with an appointment. The other doctors, you have to be lucky to get one who is normal and knows In the summer time... NO AC... IT IS HOT AS HECK.

It's a great place, very clean and organized. The doctors…read moreare excellent. Sadly some receptionists need more training. The last time I went, 1 week ago, I asked for a health form for my daughter's school. My English is not perfect, and I know I did not pronounce it well when I asked the receptionist who was there, (Latina, black hair and glasses) she kind of laughed when she heard me speak in english Then, she spoke in Spanish but nobody can take away the bad moment and embarrasement I felt. Maybe I don't speak English well, but she as a worker and I as a local client should have been treated with more respect, because "I didnt make fun of her weight." *sarcastic

Great experience! My son and daughter have been seen by Dr Sabogal, Dr Lao and Dr Alex they are…read moregreat and ver knowledgeable! We highly recommend them Great management and staff ! Feels like home and family!