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    Advanced Pediatrics, PC

    3.2 (9 reviews)
    Open 9:00 am - 8:00 pm

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    ProHEALTH Forest Hills Pediatrics - Exterior

    ProHEALTH Forest Hills Pediatrics

    3.3(82 reviews)
    1.5 miForest Hills

    My two children are seeing Dr. Kacin for over 10 years. However, I've decided to leave this…read morepractice. I got a $975.00 bill for my son's flu visit. They are charging $560 for a nasal flu test and $415 for the office visit. After insurance adujsting, they charge me $456.89. They didn't tell me a nasal fue test would cost $560. To disput this bill is hard. The phone number on the bill is connecting to Optum billing department. They asked me to call Dr's office or my insurance company. The lady Mrs. Kin(or Kim) in charge of bill from the Dr's office didn't answer my question. She asked me to have my insurance company to do a 3 ways call with her. So I called my insurance company and set up the 3 ways call at the time Mrs. Kin suggested, but she didn's answer the phone. Tried to dial 3 times, no one answered the phone. I have been kicked back and forth on the phone calls. I sent many messages via MyChart billing, but were ignored or only answered as noticed, checking. The only Email I am getting from them is a over due notice that not allowed an reply(noreply@optummedical.com). My disputing of this bill is totally ignored. As a loyal customer for over ten years, I have been paying their high amount of bills without delay, paying their $10 charge of forms many times. This bill is the last straw that overloads the camel. I would not recommend this practice to any parents.

    Care is absolutely terrible. Dr Herzog is nothing but rude and the office experience is incredibly…read moresterile and unwelcoming. I go for their pediatric care (anyone here saying their care is good is lying), which has been absolutely horrendous. I remember being excited for doctor's visits when I was growing up to find out what was wrong with me, and they have made my son scared when he goes to the doctor. Their parking status is so horrendous that they can't even manage the two spots that people can park in (which is never enough.) Zero stars would be better for the state of this program.

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    ProHEALTH Forest Hills Pediatrics - Nurse's Area

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    PM Pediatrics Urgent Care - Forest Hills

    PM Pediatrics Urgent Care - Forest Hills

    3.4(111 reviews)
    1.4 miForest Hills

    Called to see if there was any availability for my son and they said there was no waiting time and…read moreI can just walk in. My son had a high fever and I asked them if I can have someone ibuprofen for him while waiting to see the doctor and they refused and started to make comments why I didn't give him at home or I can just go to target and buy it. The lady at the front desk was making racist comments on the phone with the nurses inside about me. "There is a white Kerin here" when I was just a concerned mother that came straight from work to bring my child to the doctor. The doctor decided to take a break right at the time that we checked in so I had to wait 30 minutes with my son shivering. I should have just gone to the ER. Terrible experience and I don't recommend this place.

    I am extremely disappointed with the way my daughter(14months) and I were treated during our visit…read more I came in because my daughter was clearly sick coughing, warm to the touch, and visibly unwell yet instead of receiving help, I was met with disrespect, dismissal, and unnecessary hostility. From the moment I arrived, it felt like I was being judged simply because I look young. The doctor, the registration lady, and two other staff members all acted as if I didn't know my own child or what I was talking about. It became four against one, and instead of listening to a concerned mother, they treated me like I was the problem. What makes this even worse is that one of the Black staff members who later tried to calm me down admitted out loud that she could feel how warm my daughter was and could hear her cough. She literally said she felt her body temperature and felt her cough -- meaning she knew my daughter was sick. Yet she still stood there defending the doctor instead of speaking up or making sure my daughter was checked right away. Because of their lack of urgency, I had to raise my voice and cause a scene just to get attention -- something no parent should ever have to do when their child is sick. And the worst part? When we finally went to CityMD afterward, my daughter had a temperature of 104° and tested positive for COVID. So not only was she sick -- she was extremely sick, and they ignored every sign. Instead of support, I was made to feel delusional, dramatic, and "crazy," when all I was doing was advocating for my child. If that staff member could feel my daughter's temperature and hear her cough, then she knew something was wrong. She could have spoken up long before things escalated. No mother should be treated this way. No child should be ignored like that. I came for help, not judgment. I left feeling disrespected, unheard, and completely let down by people who are supposed to care. Of If I rate it off the stars it will be -0

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    PM Pediatrics Urgent Care - Forest Hills
    PM Pediatrics Urgent Care - Forest Hills
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    Advanced Pediatrics, PC - pediatricians - Updated May 2026

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