My husband and I see Ms. Johnston in her very lovely, peaceful office. He had acute panic attacks,…read morewhich made him very anxious. We had seen several therapists for this problem, but none really helped. Ms. Johnston is very compassionate, caring, and gets to the root of a problem with precision: She was the only one who prescribed the correct medication for my husband. He has really changed from the inside out, so to speak, and after several months of treatment, is so much more like his old self. She had connected the dots back to a traumatic experience he had, and taught him to employ centering and calming techniques to tamp down the anxiety before it could overwhelm him, plus she monitors his medication regularly to adjust the dose (which has come down quite a bit!). Diane Johnston has been a life saver for both of us!

I do not recommend this office…read more Communication is extremely poor and access to actual providers is limited. All communication is funneled through front office staff, and there is no direct way to speak with a medical provider in a timely manner. Appointments to see a provider are scheduled weeks out, even when issues are time-sensitive. In my case, I had a medical concern and made multiple attempts to contact the office -- phone calls, messages, and emails -- and no one responded. Lab orders were delayed for weeks, and when they were finally sent, they were unsigned, making them unusable. I had to call again to try to correct the issue and again received no follow-up. The lack of accountability and breakdown in communication was unacceptable. The experience felt disorganized and unprofessional, and ultimately I chose not to return. Notably, my provider has since left the practice as well. If you are seeking responsive, medically sound care, I would advise looking elsewhere

I don't advise visiting for anything medical. This review is only for the administrative side of…read morethis practice. I do not know how effective the other functions operate as I didn't utilize them. I was a first time visit. The doctor's appointment went well. She helped me develop a plan, and advised me to get as much done as possible before the next appointment. At the one week mark, I did not receive the orders for the diagnostics needed. The practice has not returned phone calls or emails as is recommended in their voicemail menu. So they charged me for a service that is now useless because I have not received what was promised and paid for. This is called bait and switch. They will be reported to the state medical board.

Karen O'Day is the real deal! Her understanding of the human body is far superior to many doctors…read morehere in Santa Fe. Hands-on training, many years of experience with the ability to empathize and correctly diagnose makes her number one in my opinion. The office runs smoothly, phones are always answered by a friendly and competent staff person. If a message is left, you will get a call back!

I'm a recent transplant to Santa Fe & working on re-establishing my life in this awesome spot. I…read morewas very fortunate to run across the other positive reviews for Karen here on Yelp! and she was in-network for me, so I gave it a shot! Today was my initial visit. I have to say, I don't think I've *ever* had a day-one initial consult experience as thorough, positive & caring as it was with Karen today. I can't believe that she's registered as "only" a nurse - she's much more knowledgeable than 99% of the doctors I've had, listens incredibly well, and is very down-to-earth with her advice and generous with her time. I'm sticking with her as my primary doctor, hands down!! The medical profession and the world in general would be so much better off if there were more Karens out there!!!

This clinic is the ABSOLUTE BEST! The care given here reflects the absolute amazing values of the…read morebusiness. They do primary care, mobile primary care and nursing care. The office staff is caring warm and welcoming.

very friendly and my appointment was made quickly. i will definitely use again. its nice to not…read morehave to wait so long for an appointment.