Place is a joke, takes advantage of people. raising their rent by illegal percentages every year…read more Silences people who speak out. The management is rude and never got anything done in a timely manner. whoever left that 5 star review works for them.

This is a lovely complex with 7 separate apartment buildings, surrounded by lovely, clean…read morelandscaping, including a paved pathway throughout, like a park, actually, and attached to a city park. Indoor and outdoor pools, tennis courts, picnic tables and benches here and there with lots of shady spots to just hang out on a nice day. You'll meet many people at social events which are done monthly and so beautifully decorated, live music (or other things like line dancing, etc.), and delicious snack treats! Also regular weekly bingo evenings, games afternoons 4 weekdays every week, an AMAZING CHRISTMAS DINNER for residents as well as FABULOUS BBQ outdoors in September. Many seniors, however, this community has many age levels, including folks with children, singles and many people who are not retired. Very friendly and efficient staff respond to our needs very quickly. Close to all amenities anyone can ever need and very near the Welland Canal walking / bike path (and my personal favourite, the Grantham Trail path which leads directly to Lake Ontario trails)... both are paved and wide. I love my one bedroom apartment and its friendly neighbours and very quiet environment. Check it out for your next move or downsize! Lockers are available for long-term storage or bikes (mine is an e-bike and must be stored indoors). I'm happy to answer any questions you might ask! Maggie

My mom moved in a year ago. She is over 80 and feels very safe and secure. Whenever I visit it is…read morealways very clean and quiet. When I have to stay over, management provides me with a free underground parking spot when available.

Do not move here the building is dirty and smells. They pump…read moreair into the vents in the hallway to mask the smell. I have rodents coming in my wall I can hear them scratching they die and are rotting. Now I got flies coming from the larva from the dead rodents. This is been going on for three years every two months in the spring. I have talked to them about this and they can't be bothered to fix it they have the worst management.

they are discriminating against me as a deaf person. I tried to call them 6 times. they mostly like…read moreto hang up on me when they found out I am deaf. and rude to me like i am a child and I don't desese to be applying just like WOW. why they don't want me to apply for this apt?? they are WHITE - to me on the phone. I want to move in and they don't want me because I am DEAF!!!! GET TRAINED TO KNOW ABOUT DEAF sensitivity. THEY ARE HEARING. HEARING PEOPLE WILL TWISTING MY WORDS!!!! AGAIN, HOW DARE YOU say that to MY FACE ON THE PHONE. QUIT YOUR JOB!!!

Infested with roaches! interior of the building is dirty and not well maintained at all! on site…read moremaintenance person Ron is a complete jerk! Sterling Karamar Property Maintenance is not a reputable org to deal with.. only concerned about making money! Read reviews and know that as recent as August 2023, the bug infestation is NOT corrected!

The company name should be "Shabby". In an attempt to find…read morethe rational and cost of a fence that was suddenly erected I requested the minutes of the Director's meeting that had approved it. I was charged $30 and had to wait 30 days to receive the minutes. When the minutes arrived there was no mention of a fence or cost. Two weeks ago I notified Lauren Bowman, our Shabr representative, about damage to the front lawn of our townhouse. The damage was caused by a crew that was installing new wiring for TV reception. I included a photograph of the damage caused by a heavy piece of equipment. The result: Nada. The Better Business Bureau (BBB) rates Property Management Companies using the following scale: A+ A A- B+ B B- C+ C C-. I tracked 10 companies in our region. 7 of them received an A+ rating, 1 an A rating and 2 a C+ rating. Shabri was rated C+. ACMO (Association of Condominium Managers of Ontario) represents Condominium managers. ACMO's mission is to advance the quality and performance of condominium managers and management companies and the services that they provide.There are over 50 active condominium management firms that are members. Shabri is not a member. When I asked James North why Shabri was not a member he said that ACMO was no longer relevant. Conclusion: Shabri is NOT a viable choice for Condominium Management.

They say they manage property? Really, come by 41 Rykert St and look at the filth in hallways and…read moreentrances. Never cleaned and they do not care. Refuse to act on e mails and phone calls. BEWARE of this management. I will post pictures of filth as soon as I get my call phone back..

Management company sucks, doesn't call a person back, The…read moresnow is not removed quickly in the winter. There is NOTHING for the people who live there: no community bulleton board, no picnic table outside, nothing.

Living here since 2019. Always great service from Kate Keith and Walter. Building and grounds are…read morealways well maintained.

The location is good (close to grocery stores), but it is a high-crime area with a drive-by…read moreshooting and 2 home invasions in the immediate area all in one year. Also, every year the hot water heater stops working for 4 days at a time. They shut off the water every month for repairs, so who knows why it keeps breaking, but it always goes in the peak of winter when you REALLY don't want to take an icy-cold shower (this is illegal in Ontario, but no one seems to care about that). If you like parking lots that never get plowed, no hot water, and steady destruction to your vehicle, I strongly suggest this place. Otherwise, you have been warned.

My mother has lived at St Augustine Place, just over 3 years…read more She is VERY happy there. It is clean, and the superintendents are always, informative and helpful with any issues that may arise.

The Building manager scammed us when we moved out. Claiming she needed cash to pay for extra…read morecleaning. We told her to stop scamming us just because we are new to the community. The Metal recycling yard next door is super loud. You will never get piece and quiet in the day time.