My mom moved in a year ago. She is over 80 and feels very safe and secure. Whenever I visit it is…read morealways very clean and quiet. When I have to stay over, management provides me with a free underground parking spot when available.

Place is a joke, takes advantage of people. raising their rent by illegal percentages every year…read more Silences people who speak out. The management is rude and never got anything done in a timely manner. whoever left that 5 star review works for them.

This is a lovely complex with 7 separate apartment buildings, surrounded by lovely, clean…read morelandscaping, including a paved pathway throughout, like a park, actually, and attached to a city park. Indoor and outdoor pools, tennis courts, picnic tables and benches here and there with lots of shady spots to just hang out on a nice day. You'll meet many people at social events which are done monthly and so beautifully decorated, live music (or other things like line dancing, etc.), and delicious snack treats! Also regular weekly bingo evenings, games afternoons 4 weekdays every week, an AMAZING CHRISTMAS DINNER for residents as well as FABULOUS BBQ outdoors in September. Many seniors, however, this community has many age levels, including folks with children, singles and many people who are not retired. Very friendly and efficient staff respond to our needs very quickly. Close to all amenities anyone can ever need and very near the Welland Canal walking / bike path (and my personal favourite, the Grantham Trail path which leads directly to Lake Ontario trails)... both are paved and wide. I love my one bedroom apartment and its friendly neighbours and very quiet environment. Check it out for your next move or downsize! Lockers are available for long-term storage or bikes (mine is an e-bike and must be stored indoors). I'm happy to answer any questions you might ask! Maggie

COCKROACH INFESTATION…read more For the past 5 months we are battling with CLV to help us against this cockroach problem. Just today we tore our kitchen down because I found one in my fried rice that I made. Needless to say I puked. Down below is photos of our appartment alone. Also, we only paid 1400$ for a 3 bed 2 bath before CLV took over. Don't buy into their 2000+$ bullshit.

I recommend not moving into this apartment. The best thing…read moreabout this building is the superintendent who works hard and long hours and has always responded quickly when called apron. The worst thing are the 60 year old windows that leak and don't close properly. they are in dire need of replacement. the wind rattles them so loudly at night that it is almost impossible to sleep. The parking lot is poorly lit and visitors are forced to pay parking. I pay 2000.00.00 a month for a two bedroom apartment, about a 1000 sq feet.. I know my posting this will change nothing, but it may make people look elsewhere.

Do not move here the building is dirty and smells. They pump…read moreair into the vents in the hallway to mask the smell. I have rodents coming in my wall I can hear them scratching they die and are rotting. Now I got flies coming from the larva from the dead rodents. This is been going on for three years every two months in the spring. I have talked to them about this and they can't be bothered to fix it they have the worst management.

they are discriminating against me as a deaf person. I tried to call them 6 times. they mostly like…read moreto hang up on me when they found out I am deaf. and rude to me like i am a child and I don't desese to be applying just like WOW. why they don't want me to apply for this apt?? they are WHITE - to me on the phone. I want to move in and they don't want me because I am DEAF!!!! GET TRAINED TO KNOW ABOUT DEAF sensitivity. THEY ARE HEARING. HEARING PEOPLE WILL TWISTING MY WORDS!!!! AGAIN, HOW DARE YOU say that to MY FACE ON THE PHONE. QUIT YOUR JOB!!!

Infested with roaches! interior of the building is dirty and not well maintained at all! on site…read moremaintenance person Ron is a complete jerk! Sterling Karamar Property Maintenance is not a reputable org to deal with.. only concerned about making money! Read reviews and know that as recent as August 2023, the bug infestation is NOT corrected!

Less than a year into renting an apartment at 165 Ontario Street there were two infestations, one…read moreof cockroaches and another of bedbugs. The infestations have been mentally, physically and financially taxing as well as extremely time consuming to control. The first infestation, under previous management, was dealt with quickly and I have seen no more cockroaches since but the new building management - CLV Group Inc. - has been slow to deal with the bed bug infestation. It has been over 2 months since the issue has been reported and the issue remains far from resolved. Even with a lot of money spent on preventative measures and an aggressive cleaning regimen of nightly vacuuming, daily cleaning and carefully checking my bed and furniture frequently I often wake covered in painful and itchy bed bug bites and must check myself and my things very carefully before leaving my apartment to avoid spreading the infestation to friends and loved ones.

The location is good (close to grocery stores), but it is a high-crime area with a drive-by…read moreshooting and 2 home invasions in the immediate area all in one year. Also, every year the hot water heater stops working for 4 days at a time. They shut off the water every month for repairs, so who knows why it keeps breaking, but it always goes in the peak of winter when you REALLY don't want to take an icy-cold shower (this is illegal in Ontario, but no one seems to care about that). If you like parking lots that never get plowed, no hot water, and steady destruction to your vehicle, I strongly suggest this place. Otherwise, you have been warned.

Love living here super cozy and affordable the staff are nice and always make sure if something is…read morewrong to fix it. I've lived in many places where I have less neighbors and lots more noise and pay more. This place is peaceful!! My pup and I love it. I'm so excited about calling It home here. We are close to many attractions and even have a really cool restaurant with great food to chill. A lot Of the neighbors are nice and I love the vintage look on the inside. This place really hits home for me and my old soul. I enjoy so many things here. Also our manager Jenna is awesome! She always makes me smile. What a great lady. The Jefferson Apartments is my home and I'm happy to say

Corporate suite is perfect. I didn't have to bring anything from home except food. Manager is…read moreawesome! Walking distance from the falls. Real nice place to stay!