Dr. Auger was thorough, but quick in analyzing my foot pain. She advised me on proper care and…read morefuture treatment if my condition doesn't resolve. Overall, I was very pleased.

Dr. Auger was absolutely fantastic! She is knowledgeable and answered all of my questions. My…read moreappointment was timely and I left feeling so grateful to have found her. I would highly recommend her to anyone needing podiatry care.

I would not recommend Dr. Auger…read more At my initial visit, she was friendly and seemed knowledgeable, so I trusted her recommendations. In hindsight, that trust was misplaced. She recommended custom orthotics and had me sign an agreement stating that if my insurance did not cover them, I would be responsible for the full cost, about $350. I agreed, assuming this was standard and appropriate coming from an in-network provider. Later, I learned that because Dr. Auger is contracted with my insurance, she should have only been allowed to charge me around $180 for the orthotics. Despite this, she did not honor that pricing. While I understand I signed the agreement, it felt unethical for an in-network provider not to follow insurance guidelines. When the "custom" orthotics arrived, I was charged an additional $80 simply to pick them up. The visit consisted of walking back to an exam room and placing them in my shoes briefly, no fitting, adjustment, or meaningful evaluation. After wearing the orthotics for several months, my foot pain actually worsened. When I contacted the office to schedule an adjustment, I was told I could make another appointment. Given my previous experiences, I called ahead to confirm whether there would be an additional charge. At that point, I was told Dr. Auger would refer me out to another provider. Between the high costs, lack of improvement, and being referred elsewhere for follow-up care, this experience was extremely disappointing. I ultimately spent nearly $600 and months in pain. I hope sharing this helps others make a more informed decision.

Today I went to see Dr. Auger regarding issues I had with my toes post op, that was performed by…read moreanother doctor. She assessed my toes and then we discussed what would be the best next step to help prevent needing another surgery. She gave me recommendations and told me to reach out to her if I had questions. She was very engaged in my concerns and sincerely wanted to help me. thank you Dr. Auger. I will definitely be back to see you with any further issues.

Important Warning: Hidden Out-of-Network Costs at The Surgery Center at Cottonwood used by this…read moreoffice I want to share my experience to help others avoid a costly and frustrating situation. I chose Dr. Larsen for my surgery specifically because he is listed as In-Network with my insurance provider. I have absolutely no complaints about the care I received--Dr. Larsen and his staff were excellent in every clinical aspect. However, the way the surgery was handled from an insurance and billing standpoint was deeply problematic. After it was determined I needed surgery, I met with a staff member of Dr Larsen to schedule it. I was advised to book it 3-4 weeks out due to my insurance's slow approval process. I was told they would notify me if there were any issues. No one ever mentioned that the Surgery Center at Cottonwood--where the procedure would take place--was Out-of-Network. In fact, I wasn't even told where the surgery would be performed until one week before. A week prior, I received a call from the Surgery Center's Billing Department informing me I'd need to pay a specific amount on the day of surgery. When I asked why it was so high, I was told I hadn't met my deductible. That explanation seemed reasonable, so I didn't question it further. Crucially, I was never told this was my Out-of-Network deductible. On the day of surgery, I was handed multiple forms to sign. One disclosed that Dr. Larsen is part-owner of the Surgery Center--standard for conflict-of-interest transparency. But nowhere did I see a clear indication that the facility was Out-of-Network. Two months later, I discovered the claim had been processed as Out-of-Network. I was shocked. I contacted my insurance company, who confirmed that the Surgery Center at Cottonwood is not in-network. I then reached out to Dr. Larsen's office, thinking the claim had been submitted incorrectly. They informed me that Dr. Larsen performs most of his surgeries at that center and that I should have been told this beforehand by the Surgery Center so I should contact them. This was especially surprising because Dr. Larsen's office had assured me they would handle the pre-approval. Clearly, they did not. When I called the Surgery Center, they said most insurance companies consider them Out-of-Network and that I should have been informed during the billing call. They also claimed I signed a form acknowledging this. I asked to see the form. Apparently, one page listed my insurance info with the acronym "OON" next to it--meaning "Out-of-Network." I didn't notice it, nor would I have understood what it meant. I was told to contact the Billing Department to resolve the issue. When I did, I explained that I was never clearly informed. Their response? "It shouldn't matter if it's in or out of network--we adjust our billing to match In-Network rates." That may work for some, but not for me. Had this been billed In-Network, I would have met my Out-of-Pocket Maximum, and subsequent medical expenses for my family would have been fully covered. Instead, I'm now facing over $5,000 in costs that should have been avoided. I was never given a choice of where my surgery would be performed, nor was I informed that the facility was Out-of-Network--despite both the doctor's office and the Surgery Center knowing this. That's not just a miscommunication--it's unethical. I'm currently filing an appeal with my insurance company, though I expect it will be denied since they followed protocol. The fault lies squarely with the doctor's office and the Surgery Center. I'm sharing this so others don't fall into the same trap. Always double-check not just your doctor's network status, but also the facility where your procedure will take place. Ask explicitly. Get it in writing. Don't assume anything.

My daughter was seen today for two in-grown toenails on her big toes. Dr. Hansen couldn't have been…read morenicer or put her more at ease. His bedside manner and sense of humor were just what she needed to help her relax. The medical assistant was also a joy to work with and fun to talk to. The whole staff is excellent. The procedure was smooth and as pain-free as possible, given the circumstance. We were seen within minutes of arriving and left the office in less than an hour. I highly recommend Dr. Hansen and Dr. Larson for all your foot health.

Dr Smith & his staff could not be more professional & Smith has treated me &my husband for more…read morethan 10 years..there usually is some wait time to see him, but well worth the wa

Holy Moly I had a long wait to see Dr Smith. Apparently there was an emergency, and one of his…read morestaff called in sick. I wish they would have called me to tell me that he was running late, so that I didn't have to take so much time off work just to have Dr Smith look at my ankle. If I wasn't in so much pain I would have left, and came back a different day. My appointment was at 4:20pm and I didn't see Dr Smith until 5:40pm. Mind you they close at 5:00pm. The receptionist was vacuuming, and cleaning up to go home, before I was even seen. When Dr Smith did see me, he was ever so nice, and I didn't feel like he was rushing me out the door because it was past closing time. I insisted on taking xrays. I don't know if that was a waste of money, or not, since nothing showed up on the xrays. No breaks or sprains that he could see. He wanted me to wear a boot. (I just got rid of the brand new one that I have never worn, that cost me an arm and leg) I said I didn't want to by another one unless he knew for 100% that it would fix my foot pain. He couldn't guarantee it, so I opted just for an ankle brace, which helps, but still hasn't fixed my foot pain. I'm supposed to go back in two weeks, but I'm just going to see how this ankle brace works first, before I spend another couple hundred dollars for an office visit.

It took two and a half days for my husband to receive a Paxlovid prescription -- well outside the…read moremedication's effective treatment window -- despite my spending more than three hours on the phone with different staff. The delay rendered the prescription essentially useless. I have never felt so neglected or unsupported by medical professionals in my life. (My doctor, who is at this clinic, is great and this is completely separate from him.)

RN Jeanette, who practices with Dr. Ferriter, is absolutely outstanding. She was incredibly…read morepatient, and gave me the much needed time to help me. I never felt rushed, and she never made me feel uncomfortable with the tons of questions I asked. Thank you Jeanette for being so thorough, supportive and kind in providing me amazing care.

You couldn't find a more caring and professional group of people from the receptionist for Dr…read more Murray... Patti, who is wonderful and so kind and helpful. Dr. Murray is an amazing orthopedic surgeon. My whole experience of having shoulder surgery was terrific.

Choose your doctor wisely! Dr Jared Tyson is not it!! I went in due to a shoulder injury. I was…read moretold on my first visit "Closed nondisplaced fracture of left clavicle with routine healing" a mild fracture healing normally. The second visit occurred in his office via TEXT MESSAGE with his PA! The pain he has caused me is simply heartbreaking. After finding an actual surgeon here is what was actually wrong. 1. Clavicle (Collarbone) Fracture - Chronic, Unhealed * Type: Comminuted (broken into pieces), displaced fracture of the distal clavicle. * Status: Ununited (hasn't healed), no bridging bone (callus) formation, despite some attempted healing. * Extra bone growth: Corticated fragments and posterior/inferior bony projections. * Joint involvement: Degenerative changes and cysts at the AC (acromioclavicular) joint. 2. Rotator Cuff Injuries * Supraspinatus tendon: Torn on both front and back sides. * Subscapularis tendon: Chronic degeneration (tendinosis), full-thickness tear. 3. Labral and Cartilage Damage * Reverse osseous Bankart lesion: A bone/cartilage injury from the socket (glenoid) involving the back of the shoulder. * Labrum: Multiple tears - anterior, posterior, inferior, and superior areas. * Cartilage: Thinning and surface damage throughout, especially in the front part of the joint (anterior chondrolabral junction). * Osteoarthritis: Moderate in both the AC and glenohumeral (shoulder ball-and-socket) joints. 4. Biceps and Ligaments * Biceps tendon: Wear and degeneration where it crosses the shoulder. * Inferior glenohumeral ligament: Thickened, suggesting chronic stress, but no full-blown frozen shoulder. 5. CT-Specific Measurements (Shoulder Geometry) * Glenoid version: 17° retroverted - means the socket is tilted backward more than normal, which affects shoulder mechanics.

Dr. Hunter and the nurses are wonderful. Great care, easy to work with and a great clinic.read more

Really effective and nice. Very flexible with their schedule. I recommend this business more than…read moreother physical "sciences" business out there

Dr Cooley did an amazing job fixing my genetically messed up knee. I had to wait about 4 weeks for…read moremy initial appointment and then another 3 for surgery, but I feel like the wait was worth it. I always research my specialists extensively, and having surgery done by an Olympic team surgeon seemed like the best option possible! The office staff at both the Park City and Murray locations were always very friendly and patient with all of my questions. I particularly liked how the Park City location had an X-ray machine there, so I was able to get X-rays immediately before the doctor saw me instead of making a special trip to do that ahead of time. I am so happy to say that my knee is better than ever after just a few months! I'm hoping not to need knee surgery again, but if I do, there is no doubt that I will see Dr Cooley.

Dr. Cooley is an absolutely fantastic orthopedic surgeon, and highly recommended. He is super nice…read moreand willing to talk and explain any questions you may have. He repaired my wife's ACL and it went great. In the future (god forbid) we had any other issues he would be our first call and preference for future injuries.