I went into the gym this morning as I do everyday. And the front desk person Anaya always gives me…read morean attitude anytime she sees me. She rolls her eyes sucks her teeth if I even come up to the desk to ask for a cushion. I lost my wallet over the weekend and my phone broke Friday. So I made a new account. She came to me a said I owed 218.00 when I asked to see the screen she refused to show me. The threw me out the gym and said racist comments She needs to be terminated this is disgusting treatment and completely inappropriate to treat members. I am nice to all gym staff a some I personally know. I will be pursuing a lawyer for discrimination she does not know my name or even my last name. She picked on me out of pure spite. I will be going to corporate a district about this! Update went in today on Sunday to work out. She was still working there and I will no longer go in to check in when she is there. I guess this establishment allows racism and rudeness towards clients. If she is not terminated I will be filing a lawsuit against planet fitness for discrimination.

By far one of the worst gyms I've been too by connivence of it's location but will not be coming…read moreback. The staff is always gots an attitude never acknowledges you when you come to enter and act like you should know where to scan in while they play on the phone. This is also in a dark and sketchy area. I don't think it's that hard to just say hi and check in at a desk without giving a blank stare!

This place was so much more than I imagined. I made a consultation with the owner (Leon) to inquire…read moreon pricing, my physical goals & how we could work on getting there. He was extremely informative, professional, & understanding to my personal needs & my lack of physical activity at the time. The location is conveniently located in an area with enough street parking & is intimate while also being inviting. Personally, I thrive with one on one experiences where I can focus and not be distracted by many / if any. He has done a fantastic job in keeping me entertained during my workouts and mixing up the routines so that I am never doing the same things twice & am challenging my body every time. In addition, he is a licensed occupational therapist which makes it an even better experience as he makes sure that your body is not getting strained nor overworked before, during, nor after your sessions. The prices are reasonable & more than doable for someone who is serious about embarking on & maintaining their fitness journey. It has become my home away from home & I heavily encourage anyone who wants a professional fitness experience to attend this gym. You'll be in & out with the results you want & more.

From the owner: “We train to achieve a healthy longer life. I believe in nurturing and supporting the body through…read moreeffective diet and exercise because you only have one. My mantra is in order to get where you never been before you gotta do something you never done before. I look forward to meeting you all and providing you with a healthy, safe, and untiring environment whereas you can accomplish all your goals. ” -

Used this gym for about 8 months. Became disgusted with the vulgar and racially charge garbage they…read morewere playing at deafening levels. I still suffer from Tinnitus as a result. If you plan on having your children to join any healthclub steer clear of this place, and if you object to fowl language this place is not for you. The staff was rude as well.

The only reason I'm giving this gym a 1 star rating is because 0 rating is not available…read more I'm not from the area, I just agreed to meet up with a friend to get a workout in at this location. The young lady at the front desk was leaning against the counter, on her phone, not paying attention to who was walking in or needed help. I asked about a free day trial and she said; "ok it's $12".... what in the world? How does this location expect to gain more members when you are not even allowing them to try out your facility for free. 0 for customer service/support. I have been in the fitness industry for over 8 years. I know what good equipment, and a clean gym looks like. The floor at this location was disgusting, machines with rust all over, music extremely low, staff members were nowhere to be found & most important the mirrors had smudges everywhere. 0 for cleanliness and equipment maintenance. I have been to the club metro at the newark location and it is the complete opposite of this one.

BUYER BEWARE!!!! Angel the manager is very rude and aggressive. He does not know his gym policies…read moreand is lying to customers about the gym contract. The contract states that you have 30 days, in writing, to change the auto renewal to non renewal. My son joined this sham of a gym not knowing any better. They locked him into an auto renewal and when he sent the proper letter and spoke to the manager Angel, he was given a bunch of BS excuses. This manager Angel is extremely aggressive and rude. I called and got the same Aggressiveness from him. He stated that you would have to wait a year for the contract to auto renew and then wait 30 days to cancel. That's not what the contract says and that makes no sense. They are rude,unprofessional, and make up their own policies to keep you locked into to giving up your money!! PLEASE BEWARE!!! DO NOT JOIN THIS GYM!!

I would give Powerhouse Gym five starts! The front desk staff is always professional, friendly, and…read morewelcoming. However, the main reason I continue to go to this gym is because of Crisanity Workout Team. I absolutely love this class and try to attend at least four days a week. Chris brings 100% energy and dedication to every class, and her playlist is absolutely unbelievable! The workouts are fun, challenging, and motivating. She truly knows how to keep everyone engaged and moving. What I love most is that her classes are for all ages and fitness levels. She makes sure you feel comfortable while still challenging you to give your best.

I hope it wasn't a fluke! The sauna and shower were hot. I haven't been to this location in a while…read morebecause the sauna wasn't hot. I'll be back more often because it was hot and if it consistently stays above 165 I'll give the 5 stars back.

I'm very disappointed with this membership. I paid $119 per month for access to both reformer…read morePilates and glute classes, yet the glute classes were never made available. Several members raised the issue, but management did not offer a refund, credit, or reasonable solution. On top of the monthly fee, they charge $15 if you cancel a booked class. However, when the studio fails to provide one of the classes included in the membership, customers receive no refund or credit. That feels very one-sided. For nearly half of the summer, the studio also had no air conditioning, making the classes extremely uncomfortable. Members were still expected to pay the full membership price despite the conditions and unavailable services. The two instructors who provided challenging, effective classes are no longer regularly available--one left, and the other now teaches only once a week. The remaining classes feel repetitive, with the same exercises being done over and over. I gave the program several months, but the conditions, quality, policies, and limited class options did not justify the price. I have now canceled my membership. Customers should receive the services and suitable environment they are paying for.

At approximately 6:33 pm today, after checking in a billboard caught my attention so I decided to…read morewalk back to see what it was about, when I walked back my BAG accidentally knocked it over so I gently put it back where it belonged. After that I thought I heard a guy laugh at me so I sped walk because I was embarrassed. An employee "Risa" if that's even her actual name, ran to me yelling at me aggressively and aggressively grabbed my shoulder pulling me towards her. I was confused at the fact that she laid her hands on me. I understand they might've saw the situation differently but she had no right to grab me like that and after I told management she put her hands on me she denied it. Staff was rude and unprofessional aside from the guy who scanned my ID he is always kind to me and my friends. Management didn't do anything to correct her or try to stop her from the continuous insults that she kept yelling at me. I am a non confrontational person so having someone grab you, yell at you and continue to throw insults at you while sticking up their middle finger an EMPLOYEE at that is scary. Not once did I raise my voice at her or any of the staff as I tried to explain the situation, nor did I insult anyone. I even asked management to pull up the footage from the cameras but he refused to stating he had "already spoke to her" (as she continued to interrupt the conversation between the manager and I). For someone who pays monthly to be able to work out at a gym in peace, you would think that the company would have a standard for the type of behavior they expect from their employees. An employee should never lay a finger on a paying customer, especially one who didn't even raise their voice at her and reacting like that over a billboard accidentally being knocked over and picked back up is concerning. I hope LA Fitness can do something to prevent this from happening to anyone else in the future.

I had a horrible experience with this LA fitness location. I'll admit at first they were great,…read morethey had flexible plans for a reasonable price which I appreciated. However this gym is not great for any one who actually lifts. The equipment is bad and due to my height some of it didn't even work for me, which is expected for a few machines, but not to the extent of this gym. There is no place to do exercises with a barbell besides bench and squat. There is only ONE squat rack in this gym that is adjustable, the other two, you cannot adjust the safeties which wouldn't work for the exercises I wanted to do. No deadlift platforms or bumper plates. Dumbbells are a mess even on the weekends when it's not crowded. For the cable machines they are little attachments available to choose. For these reasons, I chose to cancel my membership as I realized it be unsustainable for me to complete my workouts here. Trying to cancel this membership within the guidelines of my contract was a nightmare. I was well within my rights to cancel my membership within 3 days of registering. However when I tried to cancel my membership in person they said I can't do that unless I come back when the operations manager is there from 9 to 5, Monday through Friday. For me and most people this does not work as we work those same hours. Additionally, in the contract it says nothing about contacting an operations manager. It explicitly states you can go to the gym you signed up for and cancel your membership. I had to ask for the operations manager phone number, which was just the phone number for the gym. I called the next morning during business hours and was told the operations manager was in the middle of something and when I said I was going to refer to the contract that says I can also cancel by calling, the person at the desk hung up on me. I called back and let them know that I would like the operations manager to call me when she was available and was told that they would tell her but she usually doesn't call customers. Luckily, I called back an hour later and a different person answered and I was able to speak to the operations manager and she canceled my membership in less than two minutes. I would not have been as upset if the people at the front desk did not LIE to me and would actually abide by the contract signed! A business cannot expect their customers to abide by a contract when they will not. Other reviews echo the same experience. I can not recommend this business to anyone and would suggest to go anywhere else for this reason.

Very motivating trainer. He makes you want to achieve your goals. The facility is equipped with the…read morenecessary tools to help you with your workouts. Highly recommended!

From the owner: Serving Elizabeth Nj and surrounding towns with Bootcamp's and 1 on 1 personal training.read more

As a long time member , I'm always looking for different ways to improve my fitness. Today David…read more(Staff) recommended the push bars when doing push ups. WOW, what a difference!!! Thanks Dave!!! Nate

Good facility, nice front desk. Trainers have been hit or miss in terms of attitude. Was told when…read moreI toured I could use the grey area. Trainer comes up with attitude that I'm using the space despite walking away for 30+ minutes. Came really disrespectful specifically to me despite others also using the space. Came up mid set of mine and only placed a ball down and told me I can't be using the area. What irks me is that there were two people also there using the cable machine. And I've seen other people using it. There was a 30-1hr gap between his clients in which no other trainer was using the area. I was already using it for a while completing 4 sets prior too. I don't mind moving if you have a client but just gotta lmk since I don't see any schedules posted. Otherwise a good gym with good equipment

I left 24 hour fitness after many years. My concerns about dirtiness and unsanitary conditions…read morewere never addressed. I joined Planet Fitness less than a mile away and am pleased with the staff, the new equipment and MOST of all the cleanliness.

You get what you pay for... - Crowded…read more- Old - Hot - Smelly - Dusty 2 stars because its open earlier than other gyms