Very professional company. Pablo came right on time and had great communication with us. He was able to unclog the bathtub very quickly. My family will finally be able to enjoy our bathtub and shower again!!! read more

Elite Rooter came out same day, and very quickly diagnosed and fixed our problem. Pablo, the technician, was very clear in explaining what he was doing, how to avoid future problems, and future signs of trouble to look out for. He also gave us some tips in how to address problems like this ourself in the future. This was a great experience and I would highly recommend Elite Rooter! read more

Pablo from Elite Rooter has promptly helped unclog a blocked toilet at our home. He is very knowledgeable and educated us regarding the old plumbing system and toilet that we have. read more

Adhemar came out and did a great job with a drain issue we had. He was timely and professional. We highly recommend.

We had a backed up shower at 5pm, and I wanted someone quickly. Roto Rooter could they come out that evening but refused to give me an estimate until they arrived. When their technician arrived, he said it would be $510! I said goodbye to him and made another appointement with Elite Rooter for the next morning. Their technician checked it out and somehow the blockage had cleared itself. I said I would pay their minimum charge (under $90) since they came out. He refused payment. Only said call us next time you need help. You know I will, customer for life. Great people to work with from the scheduler to the technician. Nice to find a company that treats you like that. read more

Great service. I called them at 10am and a crew was onsite making me an estimate 2h later. They replaced my water heater in couple of hours. Effective and very nice crew read more

A disappointing experience. A few things to mention, 1. They installed two Clean-outs within 14 feets; was told by other providers that the first one was unnecessary. 2. Look at the Clean Out they installed --- looks terribly and well above the ground 3. usually late for a few days; as a result, see the dead grass around the clean out 4. They told there's 5-year guaranty and clean the pipes in case of congestion --- but they never send me any guaranty documents. read more

Elite Rooter - Plumbing Near Me - San Mateo, California

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It is my third time using Elite Rooter and I will surely go to them for all my plumbing service needs in the future too. Jose came in bang on time to diagnose an issue with a slow faucet - he was able to point out the problem within 10mins and suggested remedies. No qualms recommending Elite for folks out there. read more

I would highly recommend Elite Rooter. I had Jose come out and was very knowledgeable and friendly. I had a partially blocked mainline sewer and Jose got to work right away. Unfortunately the auger machine broke but Jose came back with a replacement and help (thanks David!) and they were able to fix the problem promptly and with expertise. I am a very happy customer and would call them again if I had an issue with my plumbing in the future. read more

I was very happy with the service of the Elite Rooter team. Adhemar came right on time and fixed our clogged shower drain quickly. He was courteous, friendly and professional. The cost was very reasonable, significantly better than other quotes I had received. I'm a very happy customer! read more

My project was to replace a water heater and replace a sump pump. They used a Bradford White Ultra Low NOx water heater and Zoeller sump pump. I was fortunate that I had Kevin and Jose doing the work. They were extremely knowledgeable, friendly, and efficient. I asked how long will it take to replace my water heater. Jose, without hesitation, said it'll take a little over an hour; we'll be done by 430pm. I was so impressed because he was spot-on was done and cleaned up by 430pm exactly. With the replacement of the sump pump, it was less than 30 mins. I highly recommend Elite Rooter because they were swift and affordable. read more

My Reverse Osmosis tank started backing up and was leaking through the faucet area. I found this business on thumbtack and they came out next day. Pablo was my technician and he came and assessed my problem in about 20 minutes. He was able to give me a reasonable quote for fixing my issue and clearing my drain! As Pablo was getting started on the repairs he found another item that needed repairing. That brought my list to 3 items in total. Pablo had everything done under a few hours and made more room under my sink for my reverse osmosis. Todays modern miracle brought to you by Elite Rooter Peninsula, thank you so much! read more

Cornelio was really helpful, we wanted to do a routine maintenance of our drains, and he educated us of different process, helped us make the right choice and was through with the maintenance work! BIG THANK YOU CORNELIO read more

Missed appointment 3 times and also gave the most expensive quote for changing a tankless water heater. Not sure why they are still in business!! read more

We used Elite Rooter services for our clogged toilet. Technician David came over to perform the job. David was very professional,  explained his plan of action and the cost of each task. When snake didn't clear the clog, he recommended to remove the toilet bowl. After removing the toiled bowl he found plastic caps obstructing the path. He removed the obstruction and put everything back. Toilet was as good as new. Paid $385 approx. read more

I called Elite for the first time and was very surprised and impressed with the quality of their overall service. Their plumber who went by the name Mo was very punctual and did an excellent job of taking care of my plumbing problem. He was very polite and responsive with an honest assessment of the problem, something one does not see very often dealing with tradesmen today. I like the quality of Mo's work and trust him to do future jobs for me when needed. As a landlord with a few different units, I have asked my tenants to contact Mo's company Elite Rooter directly any time they have a plumbing problem that needs assistance. I have no hesitation referring Mo to any one else who has a plumbing need. Chris read more

These guys *exceeded* my expectations. House had a slow kitchen drain. The technician they sent (Pablo) had a great professional "bedside manner". He totally explained what he was going to do, photo-documented it, explained pros/cons, what plan "B" would be if 1st try didn't work (but it did!) I will definitely use these guys again. read more

Our dishwasher was not draining. Pablo Jimenez did a great job in helping us fix the problem. We are a returning customer. Love their service. read more

Once again, Elite Rooter went above and beyond to help us out. Pablo arrived and helped us assess our problem and worked with us to make sure that we understood our issues. Elite Rooter even referred us to an outside service because they did not perform the service we needed, but they still showed up to see what they could do! Thanks, Pablo and Elite Rooter. You are the best! read more

Very professional, courteous, and helpful showing and explaining what the issues were. Fixed the issue and was the lowest cost by far with the promo (compared with 4-5 other plumbing companies). They went above and beyond to keep under the sink super clean, and even scrubbed the inside of the sink sparkling before they left, wow! These guys worked super hard, and great price, would definitely recommend. read more

Needed a kitchen drain snaked / cleared and they responded quickly. Luiz was prompt, professional and nice enough to answer any of the plumbing questions I had. Glad to know they have a local office in San Mateo. read more

The sink in my laundry room was clogged and I needed to find a reliable reasonably priced plumber to clear it for me. I was anxious to hire someone after reading several reviews about plumbers overcharging their clients. I called Elite Rooter who had a $79 special to unclog a drain. The plumber came out was very nice and patiently ran the snake through the drain several times and it wouldn't clear. He looked at the other drains in the house and found the clog was only affected by the kitchen sink. He put the snake down the laundry room sink another time and it cleared. He charged me the discount rate and I am very happy with the service. Very professional man who told me the discount price several times and stuck to it. I will definitely use them again if I have another clogged drain. read more

Elite rooter helped to solve the issue, but come late half day after the scheduled time.

I didn't actually work with Elite Rooter however I want to note that they offered me a really great price on a drain cleaning. Unfortunately my problem occurred late on a Saturday afternoon and they weren't available until Monday morning, so I went with another more service that was more expensive, but I will definitely keep Elite in mind if this happens again. read more

Came during COVID SIP for a clogged drain. Great guys and work. Cleared from all sides and even used camera to figure issues for future estimate. Will use again. read more

I had slow drainage in my bathroom sink and called Elite. They came out for an estimate and to look at my sink and various others issues. He was efficient, described the problem and what was needed to repair. He was not pushy and the quote was very reasonable. I would recommend. read more

I had a leak in our bathroom sink and it was Leaking water and called Elite Plumbing And they came right away and George Was quick to find and fix the problem I am going to use them again when I need a plumber because the most important thing they acted very Professional in there Approach and service. read more

Cornelio came and saved the day. Friendly, respectful, fast, and efficient! I would for sure use them again.

The water drain from washing machine still clogged and leaking, they didn't fix the problem, very bad working. Don"t use this company !!!! read more

Cornelio was our main technician. He was awesome! Super efficient, very knowledgable and great communicator. In and out in less than 30minutes. Fixed the plumbing issues and gave great advice. 5 stars for sure! read more

The one star is for the technician, not the company. I don't want to mention his name to get him trouble. I still think the company is great. The technician come to my place for a stuck toilet. He try the snake first say didn't work. Than he suggests hydrogen but the lowest he can go is 1800. So I pay him 250 for come in and not fix the problem. I told him is too expensive. Then next day I call a company come I. Did a hydrogen and didn't work than they did the snack and work. So. Snake work!!!!!! Guess how much this company charge . 400( hydrogen and snake ). Come on 1800 vs 400 !!!!!!!! In the mean time this technician keep text me and let me know I will get trouble with the city and receive big fine if not fix it And text me if I still want their service..... right now I am even questioning that he can do it with snake but didn't want to. Because the second company did it with snake and it work. Come on 1800 vs 400?????????? read more

Oscar was great, cleaned out a clog in my sink and educated me about what can cause clogs, and some maintenance I could do on my own.

Christian Lara came in as I had an issue with my kitchen sink. He was very knowledgeable and kind. He did a great job at explaining to me what was going on and what I needed to do moving forward. Elite Rooter has good prices and quick availability. read more

Great team, reasonable pricing, nice etiquette, and efficient job! Fully satisfied.

Jesus and his other 2 team members came by today to do a sewer lateral inspection. His team arrived on time and went straight to work. Immediately, he determined that the home did not have a sewer lateral line. He gave clear and solid reasons why that is the case. Jesus certainly represented he has subject matter expertise, and acted both friendly and professionally. I would recommend Elite Rooter for these reasons, and would use them again. You want someone who knows their trade really well, and gets right to it. read more

Our plumber, Pablo is great. He was friendly, informative, and honest. He explained to me every step and why? I highly recommend this company and ask for Pablo. The repair was fixed for our clogged washer drain. read more

Over this past weekend, our shower drain was clogged to the point where I'd be in standing water and took 15-20 minutes to drain completely after shutting the water off. I conducted a search and Elite Rooter was towards the top with a drain cleaning special. I called this morning and spoke with Liz (I think that was the name) and she said that they'd be able to come out today between 11a and 1p. Perfect! Greg called me about 10 minutes later to inquire if he'd be able to come over earlier to take care of this. Obviously, I obliged. When Greg arrived, he took a look at the drain and figured it was just a clog in the trap. He took care of the clog quickly (hair clump in the trap) and cleaned up his work area. The online special price was honored as advertised. Fantastic experience with Elite Rooter and would work with them again for future plumbing issues. read more

Had an issue with my water heater and David from elite rooter was able to come by the same morning to take a look. He checked and advised that the pilot had just gone out and was able to get it lit. He was great and would recommend their services as he was professional, on time and helpful. read more

I called for an estimate. They came right over. They snaked my drain. Luis said they were not able to clear the pipes. Ok fair enough. Then he said he was gonna call his supervisor for a second opinion or another solution to the problem. Ok so far so good. They scheduled for later the same day at 3pm. 3pm came, they called and rescheduled for the next day at 12 PM. Sure thing sounds good, 12 pm came close, they rescheduled for 3pm. Ok fine, 3pm came. No call. No show. It is now the next day. Still nothing. So unprofessional. Will never use this company again. This is what happens when you pay for cheap labor. I'll be using Rotor Rooter and pay more, but at least the service is A-1. read more

Cornelio was great at communicating an ETA and arrived on time. He was clear in explaining the process and the cost. He performed the services in a professional and thorough manner. Prices are definitely reasonable as well. Will definitely be keeping this company's phone number handy for future plumbing needs! read more