Fall from grace.....Unfortunately, I have to update my review of this company to reflect my most recent interaction. After my first experience, I didn't hesitate to reach back out to James again when I needed work done EXCEPT this time James didn't finish the job, left the property a mess, and is now unreachable.
May 15th: I had to leave the job site early but before leaving James approached me to pay for the job in full via Square so he could build credit with the company for loans. I had no issue paying him as he had completed the last job without issue. James also asked if I could have my neighbors pay via square which I said I would help with, if needed as they are not tech savvy. We discussed another job for him before I left that day. James assured me he would be removing the shefflera and oak and hauling it away before the day's end as they were also simultaneously working on my neighbor's property as well (jobs I got for him).
May 17th: James comes by the next potential job site I was offering him. I gave him a few cold Cokes and allowed him to go through the shed and take items that him/his company could use. Shortly after the appraisal I started to receive complaints about the pond (my initial job) not being completed.
May 19th: James reached out to see about moving forward with the next job however he hadn't finished the original job. He mentioned spotting a 2-3ft baby gator.
May 20th: I returned to the property and the oak was still there in large sections. I had to locate James up the road on job site number 4 to ask when he would be finishing my property which was started on the first day (May 15th) and to let him know that shoes, socks, and my neighbor's shovel, which they borrowed for the job was at the house. I informed him of the empty Gatorade, styrofoam cups, and water bottles strewn about the yard that I had to pick up. James and his worker started arguing over it. Jame's worker told me I've been nothing but kind to them (buying them cold drinks, lunch, and tipping them on past jobs) and he will see to it that my property is finished before days end. I told them if they are reluctant because of the baby alligator I would stand in the water (only a few feet deep) and guard the men while they work. He said it wasn't necessary. Trusting his word I left. My neighbors later called and let me know they didn't touch my yard. James told me via text that he would be there on Friday (May 22nd)
May 22nd: I show up early to unlock the gates head to an apt then come back to wait. By 1pm no James. I text him and his reply "I'm gunna be honest with you I'm exhausted, we need the day off, we'll be there tomorrow between 12-2" followed by "I will return". If he knew he wasn't coming a text earlier would have been polite so I didn't sit waiting on someone who isn't knowingly showing up. I informed the tenant of James's coming on Saturday so he could make arrangements with his vehicle as they would need the driveway, lock up, and head home.
Saturday May 23rd I head to the property, unlock the gates, wait, wait, and wait.....dejavu... No James. After 2pm I sent him a message except this time there was no reply.
I have since tried to call and text James multiple times to no avail. He is intentionally dodging my calls/texts as he replied to other texts for new work which lets me know he has little to no intent on finishing the job and likely blocked me altogether as my messages are no longer showing delivered. If I do not hear back by next week I will have someone finish the job he walked away from as I have many people depending on me for the completion of the project.
James has not only inconvenienced me with his no-shows but also let my tenant and neighbors down who are depending on the completion of this work. I will no longer use and/or refer to James as I will likely have to prepare for legal action for breach of contract. Be careful if using this company as James has no integrity and will take your payment in full and walk away without guilt or remorse. Shady con artist. James lost a loyal customer. read more