I received a call the day after Christmas, that my dog was howling in pain and couldn't get up. I…read moreasked if they could get him to a vet and they said no, I had to pick him up. When arrived they wanted to use ropes to lift him with due to so badly soiled. So we supplied our own blanket and carried him to car. He was in obvious pain, soiled, bleeding from mouth. He was immediately taken to animal hospital and advised had to be put down for fractured back and kidney issues. When asked for an explanation Randa immediately sent a refund saying upon my request, which was just for explanation. When followed up was told I can't sue because I signed a waiver, that it was my fault for boarding an older dog and not boarded before. I never made any accusations or asked for anything but an explanation. I'm so devastated I left my pet/family member in their care.

Been using Tailchasers for years! very dependable, honest and our pets love Kim and her daily…read moreemails!! Highly recommend them!

We have been using Tail Waggin' Pet Services for our dogs for over six months including a 2 week…read morevacation and we can't be more thrilled! Kristen responds to questions and requests promptly and professionally. Unlike with our previous sitter, the dogs seem extremely happy and stress free when we get home. Kristen, Tracy and Lois made a great impression from the initial interview and continue to impress us with their care and concern for our dogs. It is truly a relief to know our dogs are being taken care with love and attention while we are gone.

Enough good can not be said about Tail Waggin' Pet Services…read more Recently, I had to go out of town, and did not want to put my four-pawed children in a Puppy Prison, so I looked around and decided to hire Tail Waggin' to pet sit my kids. From the first meeting, where Kristen came to meet the dogs, I knew I had found someone who would care about my dogs as much as I do. One of my dogs really does like anyone but me. Kristen took her time, and I think spent extra time to get to know her. I received daily emails with pictures of how they were doing, which no Puppy Prison has ever done for me. When I got home, I saw how well they were, and looked happy and healthy as when I left them. When Kristen came to drop off my keys, my kids were excited to see her, so I knew right then, when I need a pet sitter, or pet walker, I know you to call, and you should too.

We LOVE Mary! And our dogs and cat do too!…read more We have two small dogs and a cat. All of which definitely have their own sets of issues! One has anxiety issues who eats everything (paper towels anyone?) and likes to poop/barf around the house from time to time. One has a bum leg who has 4 pills in the morning and 3 in the evening. And then a cat who can be severely aggressive when he wants something! I've had house sitters in the past and now that I've found Tails 2 Trails I hope to never lose them! Mary is an excellent communicator and I'm always able to get a hold of her. The dogs are happy to see her and get into their own routine when she arrives. She's watched them for over a week's length of time and as short as just a quick stop over if we are out too long for the day. I seriously trust her more than my own grandmother. (Whom I love but doesn't listen and follow directions!)

We love Kate and Mia as our dog walkers! They are very professional and trustworthy. We have been…read moreusing their service for years and I honestly can't say enough about how great they have been with our dogs.

Poor business practice. Asked to change initial visit time then after I did to fit their schedule…read moreNo call no show on first visit. Do not trust them to show up for my fur baby.

I love Fetch! They took the time to meet with me in person before they took care of my little guy…read moreKennedy and were able to accommodate me on such short notice. Leanne is the best! She sent pictures of my little guy everyday and made sure he had some bird watching. Highly reccomended!! 5 stars all the way! I would give more if I could!!

I am very happy to know that Prairie Path has a location in Crystal Lake, we needed their service…read morefor our lab, Wrigley, he is getting older and needs to keep active with our jobs we don't have the time to walk him so I gave Prairie a call, my dog loves it and the care they provided was superb we highly recommend them!

I am very happy to know that Prairie Path is now located in Schaumburg so I can recommend friends…read moreto their services. They are great people with caring kind hearts who are very good with animals of all types.

I call this business because of reviews and best on yelp…read more At the same time I call another service. This one got back to me later that day with a text that said: you want dog walker... I explained to call me at earliest convenience sane day if possible. They say : ok... They never called . I call again next day to hope to receive a call back. No text or call. Very unprofessional service . Not polite or concerning. I don't understand why they have good reviews when they treat their future clients this way . I was not pushy on my messages was professional and giving them time in same day. It's been a month now later and still no call back. Really not a good service.

Jackie is such a help in a pinch as an occasional dog walker. She sends me text photos when…read morevisiting which really makes me feel good.

Val and her company have been great! Our dog walker, Lauren, is amazing and you can genuinely tell…read moreshe loves animals! She always sends a sweet update and takes the most adorable pics of our pups. I highly recommend!

I have never used a pet service...now I will never use anyone else!…read more I have never had a need for anyone to watch and feed my cat (or previous cats) as I always had a friend or neighbor willing. However, this time I needed someone for my vacation and I was more than pleased. Valerie explained things wonderfully and made me feel at ease. Sherrie watched my cat...sent pics, videos, and left me updates for each day. She even let me know when something was "amiss" at my house (i.e. car in my driveway). She kept in touch and made me feel very comfortable. I was very happy with her and am so happy to know that she will be my primary. The price was way more reasonable than I thought it would be. I couldn't be happier with this first experience. (says I am in Hoffman....am in Palatine)

It has taken me awhile to write this because we recently lost our dog to cancer…read more Wags 2 Whiskers, thank you so much!!!!! You went above and beyond anything we ever could have expected in caring for our dog Cocoa and we could not have been happier with your services. I'm not sure how we got so lucky to find you, but we can really never thank you enough for helping take such great care of her right up until the end. Our dog was a lot to handle and we both knew that - but she completely adored you and we know that her daily walks were something she completely looked forward to and we never worried when we went away because we always knew that she was well cared for by you. All the pictures, the videos, the texts, and all the special meds and foods at the end that you helped us with - it was so much - you guys absolutely were the best! There are no words to say how grateful we are for everything and if I could give you 10 stars on here, I would!!!!!!!!!!!! You are true animal lovers with kind hearts and I feel blessed that you came into our lives at the time you did and helped us take care of our girl to the end. We will be back, I promise!!! Give us a little time... our hearts are still mending...but fostering is in our future so we can save another one!! Thank you again for everything. I cannot recommend Wags 2 Whiskers enough!

Lois and her team are great with my boy, Fredo, and he loves their visits. I get updates during…read morehis walks along with adorable photos. Any time I have a schedule change or need a last minute walk, they accommodate. Could not be happier!

It is like having your daughter watch over your dog and house! Cathleen and Pam watched our dog…read morefor a week while we were on vacation. They were so good with our dog. He was not at all stressed out when we returned. (Unlike our kennel experience) Many of our neighbors commented on how much they saw our dog getting walked! They also were good problem solvers when our contractors locked them out of our house. Yikes, that could have been a real issue but they were so flexible and helpful getting our problem solved. They even helped make sure the contractors did not do a repeat performance and lock the wrong doors again. They are so good with animals and their owners. Will only use them in the future!

From the owner: Professional petsitting business offering midday dog walks, vacation visits, and overnight stays in…read moreyour home. Bonded and insured.

Trisha has been absolutely amazing with my new pup Rocco! Shes always sending me updates and…read morepictures of him while I'm at work which always brings comfort while you're away from your fur baby. She's very thoughtful bringing him treats and toys knowing that he's a puppy who chews on just anything. I couldn't have asked for a better person to be around him and trust that he's in good hands! I highly recommend Trisha!

Trisha was great, she came on short notice and was very friendly. She made our elderly dog feel…read morecomfortable with her before just taking her on a walk. If you want someone who will actually care about your dog Trisha is the one!!!