I received a call the day after Christmas, that my dog was howling in pain and couldn't get up. I…read moreasked if they could get him to a vet and they said no, I had to pick him up. When arrived they wanted to use ropes to lift him with due to so badly soiled. So we supplied our own blanket and carried him to car. He was in obvious pain, soiled, bleeding from mouth. He was immediately taken to animal hospital and advised had to be put down for fractured back and kidney issues. When asked for an explanation Randa immediately sent a refund saying upon my request, which was just for explanation. When followed up was told I can't sue because I signed a waiver, that it was my fault for boarding an older dog and not boarded before. I never made any accusations or asked for anything but an explanation. I'm so devastated I left my pet/family member in their care.

Been using Tailchasers for years! very dependable, honest and our pets love Kim and her daily…read moreemails!! Highly recommend them!

We have been using Tail Waggin' Pet Services for our dogs for over six months including a 2 week…read morevacation and we can't be more thrilled! Kristen responds to questions and requests promptly and professionally. Unlike with our previous sitter, the dogs seem extremely happy and stress free when we get home. Kristen, Tracy and Lois made a great impression from the initial interview and continue to impress us with their care and concern for our dogs. It is truly a relief to know our dogs are being taken care with love and attention while we are gone.

Enough good can not be said about Tail Waggin' Pet Services…read more Recently, I had to go out of town, and did not want to put my four-pawed children in a Puppy Prison, so I looked around and decided to hire Tail Waggin' to pet sit my kids. From the first meeting, where Kristen came to meet the dogs, I knew I had found someone who would care about my dogs as much as I do. One of my dogs really does like anyone but me. Kristen took her time, and I think spent extra time to get to know her. I received daily emails with pictures of how they were doing, which no Puppy Prison has ever done for me. When I got home, I saw how well they were, and looked happy and healthy as when I left them. When Kristen came to drop off my keys, my kids were excited to see her, so I knew right then, when I need a pet sitter, or pet walker, I know you to call, and you should too.

Val and her company have been great! Our dog walker, Lauren, is amazing and you can genuinely tell…read moreshe loves animals! She always sends a sweet update and takes the most adorable pics of our pups. I highly recommend!

I have never used a pet service...now I will never use anyone else!…read more I have never had a need for anyone to watch and feed my cat (or previous cats) as I always had a friend or neighbor willing. However, this time I needed someone for my vacation and I was more than pleased. Valerie explained things wonderfully and made me feel at ease. Sherrie watched my cat...sent pics, videos, and left me updates for each day. She even let me know when something was "amiss" at my house (i.e. car in my driveway). She kept in touch and made me feel very comfortable. I was very happy with her and am so happy to know that she will be my primary. The price was way more reasonable than I thought it would be. I couldn't be happier with this first experience. (says I am in Hoffman....am in Palatine)

It is like having your daughter watch over your dog and house! Cathleen and Pam watched our dog…read morefor a week while we were on vacation. They were so good with our dog. He was not at all stressed out when we returned. (Unlike our kennel experience) Many of our neighbors commented on how much they saw our dog getting walked! They also were good problem solvers when our contractors locked them out of our house. Yikes, that could have been a real issue but they were so flexible and helpful getting our problem solved. They even helped make sure the contractors did not do a repeat performance and lock the wrong doors again. They are so good with animals and their owners. Will only use them in the future!

From the owner: Professional petsitting business offering midday dog walks, vacation visits, and overnight stays in…read moreyour home. Bonded and insured.

Finding Chris has been a game changer for our beloved family dogs. Our dogs are high energy,…read moreroutine oriented, Velcro in nature-- we know they would not do well in a kennel overnight. However, we also have lots of out of town family and 3 active kids so we needed someone to be there with them when we couldn't. When we travel, It was important to us to find a caretaker for them that loved them as much as we do- and Chris does just that. Before we book any family trip, Chris is our first call. We look forward to his updates while we're gone and the dogs look forward to his snuggles. Highly recommend him for all four legged pet services.

Very very professional and caring for your pets…read more Christopher is the ideal pet caregiver. He's very professional. Goes over paperwork to protect his clients needs. Explains in detail what he is able to do for your pets. He cares and that's all I needed to know and see. His service is the one you need . Thank you again Christopher for caring for our (Baby Dog ). I believe his company is most affordable within close range and always on time.

I am very happy to know that Prairie Path has a location in Crystal Lake, we needed their service…read morefor our lab, Wrigley, he is getting older and needs to keep active with our jobs we don't have the time to walk him so I gave Prairie a call, my dog loves it and the care they provided was superb we highly recommend them!

I am very happy to know that Prairie Path is now located in Schaumburg so I can recommend friends…read moreto their services. They are great people with caring kind hearts who are very good with animals of all types.

I left my dog for 4 days, when i returned on a Sunday about 10:50 the door was locked. I called…read morethe number and left 2 voicemails, i left at 11:15 from the property. I waited until 4 pm for a callback from paws, no luck. i called multiple times and finally someone answered. I explained i was there before 11 and she said that she had locked the door exactly at 11. i asked is no one onsite when the store is closed. she said yes. (this has me concerned that no one is with her when the store is closed). at 4, i called multiple times and finally someone answered and informed me that they are currently open. i asked why did no one return my voicemails, she said that she got busy and didn't have a chance. I'm not very happy feeling that my dog is left alone when the store is closed... i'm assuming multiple dogs are there, what if something happed to any of them. Sadly, i won't be returning to 7Paws for business

We used to love this place and have spent thousands over the past year. I wish I didn't have to…read morerate it so low, but things seemed to have changed in the past few months. Our lab had been going since he was a puppy. Doesn't have a mean bone in his body--family, friends, and strangers have commented on his sweet disposition. 7 Paws even told us he plays with dogs others won't play with. Needless to say we were surprised when they twice claimed he was aggressive with another dog. He's never displayed ANY aggression and they couldn't say what happened or why. Besides, many times he came home with scabs and it never was a concern of theirs then. There are also no webcams available to the public. It left us questioning the staff's level of training and the level of supervision overall. After the second "incident", with no previous warning, we got two differing stories from different workers on what to expect for any future visit. I wish I could say this was the first time we received mixed messages. We reached out twice for clarification--no response. I was shocked when I next picked him up and found he was in a room the size of a closet for the whole visit. He was crying, desperate to go outside and do his business, and based on how much water he needed was very dehydrated. If they replied with clear details and he was clearly in the wrong, I'd be calling our trainer to work on the issue. But no communication leaves me wondering if there isn't a good explanation. After that last visit I worry they just don't care. I guess we'll find another place that does.

I have had Sarah to the Rescue come to my home to feed my elderly cat twice a day several times…read more I am kept informed of the visits, and I am confident that he is well cared for. Highly recommend.

Omg! I seriously can't believe I'm the first review! Sarah is hands down the best with animals…read more When I heard she was leaving the downtown job to start a pet care business I was so excited. Animals are Sarah's passion. She was caring and conscientious from the first time she came over to meet our 'kids' (Bacon, George, and Qui) pics below! She asked about feeding, walking, sleeping, and overall quirks of our dogs. We rescue older dogs and they come with some special needs but mostly just spoiling. Sarah is so good at spoiling my only fear was our dogs would love her more than they love us. Lol! I can't say that was far from the truth. We are having Sarah again in July/August and I'm at ease booking our tickets because I know I have someone who will care for our dogs as well as we do and that's so nice!

We love Kate and Mia as our dog walkers! They are very professional and trustworthy. We have been…read moreusing their service for years and I honestly can't say enough about how great they have been with our dogs.

We LOVE Mary! And our dogs and cat do too!…read more We have two small dogs and a cat. All of which definitely have their own sets of issues! One has anxiety issues who eats everything (paper towels anyone?) and likes to poop/barf around the house from time to time. One has a bum leg who has 4 pills in the morning and 3 in the evening. And then a cat who can be severely aggressive when he wants something! I've had house sitters in the past and now that I've found Tails 2 Trails I hope to never lose them! Mary is an excellent communicator and I'm always able to get a hold of her. The dogs are happy to see her and get into their own routine when she arrives. She's watched them for over a week's length of time and as short as just a quick stop over if we are out too long for the day. I seriously trust her more than my own grandmother. (Whom I love but doesn't listen and follow directions!)