I am a retired teacher and have had a lifelong hysteria of dentists. Panic attacks, tears, shakes, yada yada. I just got home from a root canal with Dr. Michael Yuen and WOW WOW WOW WOW WOW WOW WOW. Let me begin with his one person desk receptionist Donna. She is fabulous. I contacted her the morning after a massive electric power failure and storm. Everything needed to be booted up again (computers, phone lines, etc.) As busy as she was, she made time to listen to my panic and my fear of coming in. She patiently listened to me, explained what would happen, discussed insurance and payments and scheduled me for about a week later. She assured me she would contact me earlier if anyone cancelled. I was so worried I would be too scared to deal with it if the appointment time was too far away. Within a few hours, she called me back and said they had a cancellation. She helped me through filling out the application online and when I couldn't, she tried it on her computer as I followed. When it would not go through, she emailed the forms to me and told me just to bring it in. Her attention to detail is meticulous. When I finally went in, she greeted me with a huge smile and within 1 minute, I was let into the dentist chair. The nurse swabbed a topical anesthetic and kept me spotless. My bib never got wet; not even one time throughout the entire procedure. Once she made sure I was completely ready, the dentist came in. Dr. Yuen gave me time to talk and get out my fears. He shared with me his background and kept his voice gentle and soft. He looks like a young boy; seriously. Anyway, when he thought I was ready, he softly took hold of my mouth and injected the numbing agent. Seriously -- NO PAIN. I didn't even feel the needle poke in. I was so shocked when he said I was ready. HUH? I couldn't even believe it. I felt nothing. In the next 1-1/2 hours, I felt nothing. He put a small biter in my mouth to help keep my mouth open. Talk about comfortable. The nurse continued to put water in my mouth and keep everything dry. Nothing spilled. His soft voice continued throughout the procedure. I almost fell asleep. That's how good he was. I'm not kidding. Seemingly within minutes, he said "5 more minutes". All my fears of dentists faded away in that instant. I could go to this dentist every day of the week. I will never be afraid of a root canal again ....... as long as it's with him. I'm not kidding. His entire staff is wonderful, professional, caring. If you're a scaredy cat like me and the fear just overshadows everything, take a chance and go to this man. You will not regret it. read more