We booked a rental through VRBO and within less than 30 minutes we were contacted by the owner,…read moreT'lene, of Historic Charleston B&B which is the management company, T'lene is saying that the owner of the property had booked with another. Meanwhile they have our money and refuse to cancel our reservation because VRBO will charge them a penalty. T'lene wants us to cancel on VRBO but we can't because we will be charged a penalty. Buyer beware. These people are crooks! T'lene is a scammer!

We had an amazing stay at one of the Historic Charleston B&B locations - the Secret Garden Cottage…read more It was amazing, peaceful, and so charming. The entire process was so easy and everyone I spoke to at Historic Charleston B&B was very friendly and accommodating. We were offered an earlier flight and came in way earlier than expected. We called to ask if we could leave our bags and come back for the 4pm check-in, but they let us check in early! Highly recommend booking one of their beautiful properties for an authentic Charleston visit.

Great professionals that are not just about the money like most realtors. We moved back to…read moreCharleston only to find the rental market was absurdly competitive. Matthew Brockbank took the time to find us not just any place, but the perfect downtown apartment in our budget. He even went above and beyond to negotiate with the landlord to allow our two small dogs. At the end of the day, realtors make almost no money on rentals, but that didn't stop Matthew Brockbank and Dunes Properties from giving us personal attention and their best! Many thanks to them. If you're looking for a rental, I'd recommend giving them a call. It costs you nothing and it can make all the difference in the world!

We rented an ocean front property through Dunes Properties in July 2020. Unfortunately the home had…read morenot been well cared for. The AC had condensation leaking from some of the registers, mold was growing around these leaking registers too. Exterior siding had been replaced but not painted. The AC in the master bedroom didnt cool properly making a good nights rest difficult. When we arrived the kitchen sink faucet was so loose it was falling over. Had to wait two days to get a plumber to repair. There were other maintenance issues that if they had been disclosed we would not have rented the home. When we brought this to their attention they refused to provide a refund. They also would not allow us to provide a review of the property on their website. Lesson learned.

Stayed in a great home...communication/customer service from ITrip Charleston left something to be…read moredesired...No one ever called to make sure everything was going ok...Both the garbage and recycling bins were overfull so we had no place to put things for a number of days...internet service went out in the first 24 hours...I advised them that a number of us had to take care of some important business so it was important that the router be replaced asap...they did not communicate about getting it back up without me having to ask over and over when it would be taken care of...finally less than 24 hours before we checked out someone brought a new router...After I voiced my displeasure I was told that I would I should not book again with one of their properties because I did not meet their company's standard because I 'didn't take time to be kind"...Not kind because I voiced my opinion...When you pay the money you have to pay to stay in a beach home, you should be able to be able to express your opinion without being insulted. We have stayed in 3 properties over the last 4 Summers, everything was perfect in the first two and I was never treated the way I was by this company. I would stay in the home again but not if this company was managing the property.

iTrip is a terrible property management company. I've never been treated with more disrespect by a…read moreservice provider in my life. I stayed in one of their Isle of Palms units last week, and the internet did not work. The condo did not receive cell service, and because there was no internet, I could not use my baby monitor, work from home, or watch TV because all of their TVs are streaming only. The reason the internet did not work was due to iTrip's negligence in maintaining the router - it was corroded and iTrip was unable to get a replacement during my stay. While iTrip did send someone out to look at the issue, that person was unable to respond. Communication with iTrip is horrendous. There is no proactive outreach providing solutions (they could have moved me to another unit, given me one of the other WiFi passwords for the unit, offered me something, etc.). They did respond to my communication attempts, but not with anything helpful, just that they would "pass the message along." When I finally was able to speak with a human (Tessa) she was so rude to me and kept telling me this wasn't her problem (even though these issues were due to poor maintenance). Then she left a nasty review about me on Air B&B. Save yourself the headache and book anywhere else. FOLLOW UP: I've been begging Steven at iTrip to call me for 10 days, and he hasn't made the effort to do that, but did respond to my review within minutes. Just look at how many one star reviews they've received....this company is not it.

I can't speak highly enough about Pam Bass. What sets Mrs. Pam apart is her knowledge of the…read moreLowcountry. She knows the communities, home values, and market trends very well. And her job didn't stop at the sale - follow through was terrific! Thanks again, Mrs. Pam

Had a nice phone conversation with Pam today. Not being overly familiar with the…read moreCharleston/Summerville area, we really need the help choosing between communities that meet our dreams and needs. We're looking forward to meeting her in 2020!

Whatever you do, do not get an office here. Internet has gone out multiple whole days (with no…read morecomms from staff until people complained), and the paint in our office is peeling. Getting a human on the phone who can help with anything is impossible. We were unable to cancel or get out early, but have obviously not renewed. We are now being charged a $500 move-out "restoration services" fee -- needless to say, we did not receive the office in a "restored" condition. We've asked since the day we moved in for peeling paint and window damage to be repaired, but Crystal at the front desk ignored all requests. We asked Denae to have the fee waived given the state of our office from move-in to present, but she declined. STAY AWAY.

STAY AWAY. Complete rip off. Dishonest as they come…read more Horrendous experience in the Mt. Pleasant space. I have been in the real estate business for 30 years. I have never experienced anything so disgraceful. It took 3 months to get my office to the correct temperature. I had to leave in the afternoons as it was 87 degrees. But that is just the start. The building was without power on multiple occasions apparently because the electric bill was not paid (Managers words, not mine). I was told there were no 12 months leases... so I would start with a shorter term lease. At 3 months I was "jack hammered" into a new lease at huge bump through their "auto renewal policy". But it gets worse. Trying to leave is a trap. I was set up with a "Retention Specialist" who tried to get me into a different office and told me that they could not terminate my current lease and have access to current rates at the same time. NOT TRUE. My "Retention Rep" walked me through the termination policy and guess what? I am told Regus did not get it so I was again forced into another lease for 12 months at a 100% increase. There solution? No problem we will take it out of the security deposit. Anyone have the same experience and interested in joining the fight please let me know. I am far from done and have an attorney. Not about the $1,600 but completely about their unfair practices and ridiculous policies. Chandlerbgreene@gmail.com

At first, I was a bit apprehensive about our stay before coming after reading some of the reviews…read more We just checked out on 7/10/2026, so our stay was recent. And I have to say, our experience was better than most 5-star hotels (those hotels with that rating in Charleston weren't spectacular). Why? Because of the perks that come with the room like: breakfast at the time of your choosing in the morning which they'll serve in room, in the atrium or on the terrace. A very polite and helpful staff. Everyone spoke to you as they passed you by. They had dining and city tour recommendations. They served wine and cheese in the evening and milk and fresh-baked cookies at the end of each night! We stayed in a good size room (#102) and though it was right off the front side of the building, the noise from the street wasn't noticeable during our entire 4-night stay. I'm telling you, this hotel is worth a try. You won't be disappointed. You just might be delightedly surprised! V Williams Overland Park, KS

Hotel is beautiful, clean, most important to me the staff is kind, friendly, and go out of their…read moreway to help. ***Good: 1. staff - wonderful. 2. cheese and wine at 5pm, cookies around 8 or 9pm. 3. Nice lounge areas to hang out 4. Nice out door spaces on 4th floor 5. Rooms clean, and our room was fairly quiet for hotel being on busy corner. 6. Breakfast was great - served in our room- we had quiche, croissants, fruit and coffee ***Not so good: 1. Parking - it's valet or a public parking deck. 2. One valet saying he gets tips(we had already planned to give but a little shocking to be told that first thing ) 3. Very busy area ****Extra info: 1. Parking- it's Valet- $45 plus tip, it's very very crowded to pull car up - no real space- busy traffic corner, we had to block people. Or you park in public deck- $25 a day - walk to hotel - maybe a 5-10 walk depending on speed. For valet pull as far toward hotel on street as can after turning corner - there will be regular traffic trying to get around you and a lot of pedestrians. 2. If you go in July it will be very very hot and humid - truck temp was 101 after siting for 5 minutes. 3. Many goo restaurants, bars and ferry is within walking distance - 5-10 mins of hotel.

My wife and I had been thinking about purchasing a vacation home for years. Living in the Midwest…read morewe fell in love with Charleston on an anniversary trip. We knew little about the area but knew this was where we wanted to be. I contacted multiple agents. Brandy was the only one that got back to me quickly and with a list of several homes that fit our check list perfectly. From start to finish Brandy is the best agent I've ever used. She also has an amazing network of contacts that she referred us to from loan financing, legal(we had to close via PoA), and management companies so we could use our property as an investment. We could not have asked for more out of an agent. She is the best and I plan to use her for my next purchase.

We can highly recommend Brandy Keener if you are selling or buying a home.  She was there for us…read morefrom finding a contractor to update our 47 year old home, to dealing with any issues that arose to finding a new place to live.  Brandy provided the photos and video for the sale as well as taking care of the termite inspection on both properties.    Brandy also kept us informed about comments from other realtors who had shown the house and had it sold in two weeks!  Brandy went out of her way to let us visit the new condo we decided to purchase with family members multiple times. We couldn't have done it without her!

I stayed at The Vendue from Sunday through Wednesday this past week, and I had a fantastic…read moreexperience from start to finish. Every single person I interacted with was friendly, welcoming, and accommodating. You can tell the staff genuinely cares about making guests feel at home. My room was spotless, and one of my favorite things about the hotel was all of the artwork. There are unique pieces displayed throughout the property, and I thought it was really cool that you can actually purchase them if something catches your eye. My room happened to be French Bulldog themed, which I loved because it immediately reminded me of my best friend, who's obsessed with French Bulldogs. Another thoughtful touch was that every morning they left a small bag of pastries and fruit outside my door. It was such a nice surprise to wake up to each day. I'm also someone who always keeps the "Do Not Disturb" sign on because I usually don't want housekeeping coming into my room. Instead of assuming, they texted me each day to confirm that I didn't need anything or want my room serviced. I really appreciated that they checked in without being intrusive. The location is excellent, the rates were very reasonable for what you get, and the overall experience exceeded my expectations. I wouldn't hesitate to stay at The Vendue again the next time I'm in Charleston.

Stayed in The Vendue Art Hotel from 3/30-4/2/26. We opted to stay at the updated Vendue and chose a…read morepremium king room for the extra square footage and the ceiling fan (if you know, you know). What I loved about the hotel was the quirkiness. I wouldn't want to live in a house with a pug head for a door knocker, but it was fun for a couple nights! The location was also prime - right on East Bay for a quick walk to Market or down towards the water for an evening stroll past the pineapple fountain. I also really appreciated the early morning delivery of a muffin and croissant -- it was so nice to get my bag of goodies off the door handle and enjoy them while watching the morning news or puttering about in my pajamas. Even with all these delights, there were some drawbacks. The first room we were taken to had one chair -- whereas the room description included a desk and chair. I didn't need to write a novel, but with one chair and two people I'm not sure where they intended for us to eat breakfast. We also happened to be there in the midst of their conversion from one art theme to the next. So there were no evening gallery receptions or talks about the artwork (one of the selling features for us). This was also a quirky hotel for accessibility. To get to our room we went up in the elevator, then down a hall, down about 5 stairs, through a fire door across a stairwell landing and through another fire door to our room (one of two on our floor). I know that this would have been a difficult trek for my older parents, especially with luggage. Bottom line, it's a cute little hotel with a lot going for it. I might even stay there again the next time I'm in Charleston.

Great location - excellent service - the little extras make ya feel special- because you are!…read moreParking onsite is worth the price. Deck and pool deck very nice and relaxing.

Amazing front check in Complimentary ride to dinner…read more Basket of breakfast goodies @ door..YES pls! Ive stayed all over CHS hands down the BEST!

I have been renting apartments for more than 50 years (including 25 years in NYC and 7years in LA,…read moretwo cities notorious for bad realtors). I have never had a worse realtor than Duvet in Charleston, SC. I sign a year lease on one of their properties and the day the lease started they told me I couldn't have access to the apartment before 4pm, like a hotel check-in. I pointed out that my lease started that day and I needed access that morning so I could finish moving in that day. They replied the apartment was being cleaned. I said that should have been done prior to the first day of my lease. They didn't care. Then it got worse. The first day I moved in and was sitting on the furnished apartment''s couch. Suddenly, I was covered in flea bites. I contacted Duvet and the next day they sent an exterminator. Duvet then tried to charge ME for the extermination fees! Unbelievable. When I moved out they claimed I broke the coffee table and were deducting $500 from my deposit. I knew that I had not broken anything, I was an excellent tenant and I demanded pictures of what they claimed I broke. They ignored me and took my deposit money. This was consistent with their style of management, tenant comes last, their priorities come first. Nickle and dime the tenant for everything. Avoid Duvet at all costs! Speaking of costs, the properties are all overpriced as well. Terrible experience from start to finish. Never again. Worst realtor ever.

Best property management company in Charleston with the nicest rentals hands down! highly recommend…read morerenting through them, you won't be disappointed.