The help and service during the home-buying process was fantastic and I am grateful for their care,…read moreunderstanding, and dedication to their customers. The experience that my family and I had with The Martin and Freeman Group, specifically, Britt and Morgan, was wonderful. From the start, it was bumpy but nothing major. Because I was unaware of Lindera's policy about having a realtor with me for the first visit, I might not be able to have Britt act on my behalf as my realtor. Kudos to Lindera for overlooking that policy due to my medical condition and having to work. I explained that I needed to have a realtor because I have stage 4 cancer and had to work as well. If there was any time that I needed help it was during this time so the home-buying process would be easier. The first meeting I had with Britt was at the Lindera Preserve office and from there we worked with Pam to see what models were available and when we could look at the sites they were being built at. During this, my mother and daughter were with me helping me decide what would be the best option for my situation. One of the problems during the home-buying process is my mother's superstitions, which I am not on board with. I only cared if the house had a good plan, it has potential for future upgrades, well built, and it has enough space to be comfortable. After looking between two homes that were available at Lindera, I chose a house that was decent sized with three bedrooms and had a room on the first floor. That was a need for me just in case there was a medical emergency. I wanted to have a room easily accessible to EMS should I need to be treated and evacuated to the hospital. The house was nice and cozy, but it was not my dream home. I chose it because it fit my mother's requirements more than mine, which hers was more about feng shui. Britt was helpful and patient and we were at the last moments of finalizing the house I wanted, but in my heart, the house was not what I wanted. The house that I wanted was the Jasper which is a beautiful open space floor plan with four bedrooms, a big patio, and a home that I could leave to my daughter when my time came. My mom liked the house but the fact that the front door and the back door were aligned with each other was a deal breaker. Again, a Feng Shuai issue, but Britt was considerate, unlike the Lennar mortgage rep who laughed about it. I thought it was ridiculous myself, but I was surprised the Lennar mortgage rep laughed about it because it seemed unprofessional to do so even though I am not a fan of superstitions, I think she could have been respectful about it like Britt was. I cannot say enough about how much that meant to me despite my different thoughts of Feng Shuai. I ended up not getting a mortgage done through Lennar due to several communication issues with the Lennar mortgage rep. One was that the Jasper I wanted ended up being sold to someone else because of her mistake. I voiced my concerns about getting a mortgage done with Lennar because of all the communication issues and Britt backed me up and thought it was a good idea. Once everything was settled and the actual house, I wanted was available, I signed the documents and was set for construction to start around the beginning of February and completed in June. During the build process Britt and her ace in the hole, Morgan kept me informed and provided pictures to show the progress of the build. Through the delays due to inspections, a change in construction managers, setting up independent inspections of the home, and issues with PenFed on closing day, I felt confident in Britt and Morgan. Some things did not go as planned but there was no lack of trying to get things back on track by Britt. I 100% recommend The Martin Freeman Group for your home-buying realtor. They genuinely care for their customers and ensure that you have peace of mind while helping you through the exciting and stressful time of home buying. I cannot thank them enough for their help with this home purchase, that will be the home that I leave to my daughter so she can raise a family one day. Thank you, Britt, and Morgan!