I have been renting apartments for more than 50 years (including 25 years in NYC and 7years in LA, two cities notorious for bad realtors).
I have never had a worse realtor than Duvet in Charleston, SC.
I sign a year lease on one of their properties and the day the lease started they told me I couldn't have access to the apartment before 4pm, like a hotel check-in.
I pointed out that my lease started that day and I needed access that morning so I could finish moving in that day.
They replied the apartment was being cleaned. I said that should have been done prior to the first day of my lease. They didn't care.
Then it got worse. The first day I moved in and was sitting on the furnished apartment''s couch. Suddenly, I was covered in flea bites.
I contacted Duvet and the next day they sent an exterminator.
Duvet then tried to charge ME for the extermination fees!
Unbelievable.
When I moved out they claimed I broke the coffee table and were deducting $500 from my deposit. I knew that I had not broken anything, I was an excellent tenant and I demanded pictures of what they claimed I broke. They ignored me and took my deposit money.
This was consistent with their style of management, tenant comes last, their priorities come first. Nickle and dime the tenant for everything.
Avoid Duvet at all costs!
Speaking of costs, the properties are all overpriced as well.
Terrible experience from start to finish. Never again. Worst realtor ever. read more