I own a rental in Myrtle Beach and this is the second time I've used Pro Action. Even when the…read moretenants let their dogs pee on the carpet, they manage to get the carpets looking and smelling like new. I will continue to use them and definitely recommend to anyone that wants a clean home!

Kind, efficient and reasonably priced! I mean, really - what more need be said? I can't think of…read moreanything exceptionally witty to say about carpet so..."hey, thumbs up!" Seriously, a pleasure to work with from start to finish. Spoke with Karen on a Wednesday and had an entire house done by Thursday afternoon. Extremely friendly, courteous and cooperative. Wouldn't hesitate to recommend to others. I knew exactly what I was getting and what it would cost. Zero surprises and a job well done. -Neil Be sure and follow me on Yelp. My misadventures are numerous. Chances are if I like something, you'll dig it too. See that little icon under my name to the left that says, "Follow this person on yelp?"...click that! We'll be buds! Seriously, do it. I'm shallow and need that sort of validation in my life.

They got the stains out of my carpet great but they left the carpets very very wet!!…read moreIt's been 28 hours in the carpet is still wet In areas.

Absolutely blown away at the expertise, professionalism, responsiveness, and promptness! Very rare…read moreto come across a business like this. They are exactly what you wish every other company was. They are generous, informative, and reliable. What an example for other business owners to learn from. Can not recommend them enough!

we had our home pressure washed and Zach even came back later this evening to clear out all the…read moreweeds and overgrown flower beds. to say they work hard is an understatement. I won't use anyone else and I won't recommend anyone else because of their quality and work ethic.

I just had A-Z Cleaning do a pressure wash on my home, and they were absolutely fantastic! Every…read moresection of the house was thoroughly cleaned--I mean, it looks brand new! I hadn't had it washed in over 10 years, and I'm blown away by the results. Highly, highly recommend them!

I highly recommend Steam Plus Carpet Cleaning. Mark is the owner and the one that comes out and…read moredoes the job. He returned my call promptly. We discussed a date and time (the time was a two hour range of time) that would work for both of us. He confirmed it a few days before. The day of he called to let me know when I can expect him. He showed up and went right to work. It didn't take very long for him to do the job. I had three area rugs to clean. I'm a pleased customers and would call Mark again. Joanne Kaczmarek

Mark did an amazing job! I had heavily stained carpets and Mark came out and turned my brownish…read morelooking carpets back to the light cream color that they are suppose to be. I highly recommend Steam Plus for any of your carpet cleaning needs! I give 5 stars to this company!

Called this establishment several times, no response until finally today at 5pm. I asked why they…read morehadn't responded previously and Brittany (sp?) said I was rude for calling out the fact I hadn't been contacted. She claimed they had called me after each time I left a message but the 'phone kept ringing'. Totally not true as my phone goes to a message after 3 or 4 rings. Also reviewed my phone log and no calls from their number. No apologies and hung up on me. I think its my first bad experience in SC. I guess they don't need the business.

i woke up to a flood disaster 2 weeks ago and didn't know what to do. i feel God sent me to…read moreDuraclean Merle, within 1hr there were 4 Duraclean professionals who came, accessed the situation and within 5 hrs they had everything under control. i did nothing. two weeks later my home is back together and cleaned by an amazing cleaning crew. everyone at Duraclean were such a joy to deal with. they work fast and as I am alone they took total control and I am so happy. thank you again Duraclean Myrtle Beach, you are all amazing.

The fact that this location has been operating for decades locally here in the Myrtle Beach area is…read morea huge accomplishment on its own but it s not the reason I chose to do business with them. What the deciding factor was the fact that they are very community focused. I see them everywhere, from the festivals where they help dogs get adopted to the news in the morning helping animals and even recently I came across an article online about their Creating Hope program. They are helping disabled people in Horry and Georgetown Counties with living conditions and easing the everyday struggles healthy people take for granted. That is why they will always get my business, whether its a simple carpet cleaning, my office gets invaded by mold, the pipes freeze and burst this winter or my Christmas tree causes a huge house fire they will get my business because I will know that indirectly Im helping my community too! (PS I hope none of that stuff happens to me anytime soon haha)

So I resubmit this to the insurance company. Obviously the unit owners insurance company was NOT…read morehappy. Tge insurance adjuster contacts ServPro. I was then essentially accused of lying by the insurance adjuster of asking them to pad the price! Like what?!!! I had no idea what needed to be done to fix my issues nor did I have any affiliation with anyone at ServPro! The insurance adjuster reply to insurance company in regards to quotes Hi X, I was able to speak with Kelly at Serv Pro of Myrtle Beach today. We have been playing phone tag for more than two weeks. Kelly indicated that they are not aware of any estimate or scope for this address or claimant. They have not completed any scope of work at the loss location and have no service agreement with Lauren Meader or (2nd fl unit owner) Kelly also indicated that they would not stand behind any estimate provided by David Brothers or any bid lacking a service agreement. As we knew previously, the estimator, David Brothers is no longer working for Serv Pro. The contested items within the estimate provided by Mr. Brothers are abundant. The scope of work suggested is more in-line with damages from a CAT-3 water loss which would include contaminated water and the risk of possible organic growth. The water that caused this loss is from the supply line for the toilet in the unit above. The leak was from the supply line and never entered the toilet; furthermore, there is no reported sewage back-up. This would be a CAT-1 water loss with no contaminants. The incorrect scope continues with misidentified ceiling texture, over scoping of repairs and an unnecessary/exorbitant pack out. The estimate received from David Brothers reads more like a requested scope of work with instructions from the claimant." So thanks "KELLY" whoever you are. Accusing ME of influencing YOUR WORKERS? Holy hell...WHO is Kelly? And how can you not stand behind your own company estimates? AND there was never a question of it being Category 3 water. Keep in mind I had a 2nd estimate from Daniel Crosson at ServPro...a CURRENT employee and he copied like 6 people at ServPro! So I had an UPDATED estimate that was HIGHER than David Brothers. Servpro ignored any further requests or communication from the insurance company. I had to fight and prove scope of work and damage and basically say regardless of whatever the fuck drama is going on at ServPro their miscommunication and blatant lies and denials THEY PROVIDED UP TO DATE ESTIMATES! I DO EXIST! I sent screen shots of texts, phone call log, emails proving everything. Their inaccurate response and interaction with the insurance caused me added stress and arguments with the insurance company! To claim I dont exist yet I have quotes then to not stand behind them unless and until I sign a contract? That is so sketchy! I had other quotes from other contractors and it took months to argue my issues and get it settled with the insurance. For a top rated company, the behavior and treatment (with the exception of Daniel Crosson who was the only nice and comminicative one in the company) was DISGUSTING! Thank GOD for paper trails and my diligence and communication but to deal with this for 7 months was CRAZY! I did get my issues mitigated PROFESSIONALLY by Restoration 1 They were outstanding and did an impressive job. They communicated well. Worked clean. Came in less than they quoted me and were honest. They worked around my pets. Returned calls and were never RUDE. Very happy customer of them. Daniel Crosson if you see this, maybe switch companies! You deserve to work for better people. I do appreciate your help when we were in contact

Willards cleaned our carpets in our beach house that we occasionally rent on AirBB. They had quite…read morea few stains and they now look amazing. He was friendly, professional and very careful with the furniture . I would highly recommend!

My husband and I recently moved into a house and we hired Williards Cleaning Service to clean the…read morecarpets. Over the last 4 decades, we've had many companies clean our carpets but not one of them was as good as Willards. The owner was not only polite, punctual, and very reasonably priced, but he was also the best cleaning service we ever had. I highly recommend Williards Cleaning Service!

My carpet was cleaned quickly. Amazing how dirty it can get in just a year. They did a wonderful…read morejob.

Great service and quality work!! Very appreciative of our service we get on the monthly cleaning of…read moreour beach house!! Great communication too.