I love the company not this location. I will never go back to the location at Hamilton town center…read moreagain. This is not the first time their staff members have trailed along giving so called customer service to me. I was only polite to them in spite of how they acted. I work in customer service myself so I know the tactics. I drive an hour and half to visit that location and have had this happen at least twice. There was absolutely no reason to treat me like this once let alone again. I spend at least 100.00 every time I make the trip but it will never happen again. I am a good person and would never take anything. You lost a good customer today I only with I had left all my stuff on your floor and walked out.

Total Wine & More was a fun shopping experience initially, but the novelty is wearing off…read more Pros- -well stocked, good prices, nice staff Cons- -the points program is lame. Spend $500 to get a whopping 1% reward ($5) that cannot be used for alcohol purchases ...and it expires in 90 days. As incentives go, it's pretty poor. - each time I visit it seems like I see more of the store brand whiskeys and less of the other brands. Staff recommendations are clearly biased towards pushing the store brands. They alway say, "if you like 'insert name here' you'll love this!" Because I never find this to be true, I don't find the staff's opinions credible. Overall it's a good place to shop with good prices ... the main reason to visit. However, it comes with some hype that's a bit of a turn off.

Maybe it's because I live literally right behind this liquor store, but I love it!!!! Here is why:…read more They have all my favorites, often cold. Every time. REDDS, Mike's Harder Lemonades, vodka. Lots of vodka choices. The workers are SO friendly. The guy who installed my dryer worked at Vintage for a long time. We grilled some burgers once and took one of the guys a plate. They are THAT nice. The owner allows a guy to sell his corn out front every year. It's damn good corn too! We get a lot of mini booze bottles in the our back yard by the alley. I think it's interesting to see what people are boozin' while walking behind my home. Fireball for the win! The owners of Vintage keep their grounds very clean and I find them out back picking up booze bottles and Boxer Beer cans quite often. The store is also very clean and the workers can help you find whatever you need...they have a ton of local craft beers, which my boyfriend enjoys. They also have some clearance items every so often - you can get some really awesome deals on 24 packs of beer this way. This LQ isn't open super late which I appreciate, since I have a lot of foot and moped traffic by my house for both Vintage and their neighbor, Speedway. Yes I have a Speedway AND a liquor store 100 feet from my house, I am that damn lucky. One star taken off for prices, as they tend to be a little higher than average...not a huge deal for ME, since I have the convenience of a booze steps from my back porch - but maybe a big deal for others.

Stopped by last night, one of many nights I stop there. There was a sign on the door to call ahead…read morewith order. Well, sign was new to me..as well as the 2 other customers who were there. I pecked on the door. A girl came to the door with a disgusted look on her face and asked if we called in an order. None of us had because we didnt know. I asked if we could get some beer.. her response " what do you want". I tried to explain the IPA I wanted. She went to cooler came back 15 sec later, opend the door and informed me, " I have no idea what you are talking about" shut the door and went back in. The man also standing there opend the door and asked her why she needed to be so rude. Which she was horribly rude. Needless to say at least 2 customers who can walk there probably will now drive to Cicero for service. I moved here about a month ago, have made many trips there, the older gentleman knows that. He just put his head down. The other lady??? jumped in and told us to leave. Pulled the door shut and locked it. We both went to Cicero, they were happy to wait on us....without calling ahead... they earned new customers while you lost some. Hell of a way to do business. I try to accommodate customers in my business. That keeps em coming back. If you want to know who we are, and the validity of this. Ask the Cicero guy, he has our business cards. I did hit the wrong store..this all happened at the Hague Rd location. Sorry 10th st

Not the best service. I walked in, and the employee let out a big sigh like, what do you want?!?…read more I use to stop by here on a regular basis. I originally stopped coming here because the employee talked me into buying a different bottle of cognac and told me how great the price was. The price was posted in front of the bottles which was behind the counter so no one can change the price. What was strange was there was a lady complaining about a price that was wrong out in the store. He explained how someone might have changed it but they will honor the price. Then when I decided to buy the cognac, the price was $35.00 higher each. I was happy because I knew he would honor it because it had to be their mistake since there was no public access to it. But he said "no way!!" I called back the next day twice and once the day after that. Never got a call back from any manager. Very disappointed. And now I'm kind of surprised that no purses are allowed in here. If my wife comes with me and I had to tell her to leave her purse in the car, I would say forget it and we would leave. But at least now I remember why I stopped coming here and I see it hasn't gotten any better.

By far the worst liquor store (all in their chain) in the central Indy area. Since they got bought…read moreout over a year ago, there is nothing but a revolving door of employees, less selection of products and an attempt to sell bourbon at incredibly inflated and often secondary prices. They had Jack Daniel's 10 Year ($60 MSRP) for $300 for a year. The manager at the Carmel location said he would keep pricing his bourbon at high, secondary prices "because these rich guys come and pay the price". What a great way to do business. Not. This picture was from 10 days ago at their Mindy Drive (Noblesville) location. Keep in mind that the Elijah Craig Toasted is $50 or less everywhere else and Buffalo Trace (NOT a store pick) is $25 to $28 everywhere else and EVERY liquor store carries these bottles. Don't give these people a dime of your money.

Customer Service is very important. I realize the employee was watching something on his phone but…read moreI actually said "excuse me, I'm sorry for interrupting you" because when I'm the only one in the store and I walk up to the counter and I'm not acknowledged I felt like that's what needed to do. When the transaction was complete he was picking up his phone before he was giving me my receipt. I wish I would've asked what he was watching. That would have been very interesting.

This place is right on my drive home from which is unfortunate for my wallet and my poorly followed…read morethrough mantra of "no drinking during the work week." I am always greeted with a hello when I walk through the door. They have nightly wine tastings, and tonight even had a food platter set out! I was interested in getting a Sauvignon Blanc which they didn't have for tasting, but the distributor opened his favorite in my price range for me to try. He was friendly & knowledgeable about the wines. He remembered my name throughout the tasting which I thought was a nice personal touch. Large selection of beer, wine & liquor!

The rudest clerks I've ever seen! They act like they don't even care if you choose to not ever come…read moreback due their rude customer service...so I will oblige them!

Great local liquor store. They have a wonderful selection of cold beers as well as an aisle of…read morewarm beer as well. A nice little walk in freezer area as well with a lot of local craft brews. Nice place to stop if you are in the area to pick up your libations.

The star of this location is Liz who works days. She is an Ace employee. She's knowledgeable of…read moreall the allocated products and can help you select a product for your occasion. It has a smaller selection due to the size of the store. I think they recently went through an ownership change and have raised prices. It's the only reason they don't have 5 stars.

I stopped in at Crown Liquors while out shopping in Fishers. I wanted to get a bottle of Hendricks…read moreGin as a present as well as check on different flavored mixes for frozen cocktails. This corner store has its own lot and was easy to get into and out of. Inside, there is a lot of space and I was able to quickly identify the sections I needed. Not only did they have two sizes of his favorite, they also had a limited edition with more botanicals that was an option. I also found some flavors of mixes that my local stores didn't offer. Checkout was quick and smooth. I don't buy frequently enough to say how their pricing compares to other stores, but I liked the variety and service. Review #3441

Great store and location but found out they are closing. They have everything discounted "up to"…read more70% off. If it was only about service, this place would never close. But sometimes low prices will beat the great service. They were working on the vibe playing music, having a food truck in the parking lot, and even started giving gifts of appreciation.

They charged me more for a bottle at the register than what the price was listed on the shelf. The…read morewoman behind the counter said there was nothing she could do. I found it extremely unprofessional how she handled the situation, especially since I clarified the price difference more than a couple of times. Prices here were already high on your average offerings -- maybe just a sign of the times, but I'd rather go down the street to Total Wine. Up at the front they have their "premium" selections on display. Most of the bottles have crazy markups on them. After this experience, I won't be shopping here again.

Overall a great experience, from the service to the quality. I truly love a good wine selection and…read morethe selection here was AMAZING. I also love how they had little impulse buys as those are some of the best gifts! A little detail that I noticed and wish there was more of in other stores was an Indiana state silhouette for local items! Very nifty and I adore the detail.

I was hoping for more selection of local non wine/alcohol goods but it's the standard fare: Just…read morePop'In, Frittle, Best Chocolate in Town, Smoking Goose, and some local spices. They have an interesting selection of wine, many I've never heard of/seen in other wine shops. I'm from California and a lot of their Californian wines are also unfamiliar. They do have some cheeses, meats, ice cream (Lick- local company), and egg rolls?!? Mathoo's egg rolls, which I later looked up and apparently they are a popular local farmers market fave! I think I'll go back for the egg rolls next time!