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    Home theater calibration

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    Empire AV Services and Installations

    Empire AV Services and Installations

    4.9
    (59 reviews)

    Empire AV responded quickly to my inquiry about setting my hard-of-sight mother up with a voice…read morecontrolled system in her new home. Eric was incredibly communicative and was able to get her on the schedule almost immediately. The install was seamless and he was incredibly patient with my mom in setting up the system. Very good experience!

    Very disappointed with the performance of the system package that cost me over $10,000 (I purchased…read moretheir premium/top level speaker package and a number of other items they recommended). Before the installation, I shared my concerns below with the sales person/installer: 1. The size of the inwall speakers the recommended would not likely reproduce the full range of sound desired (especially midrange frequencies) 2. The soundstage produced by the front three speakers needed to anchor vocals to the faces onscreen - not localized to a speaker (especially not to the center channel located below screen). 3. I wanted clean but very strong bass performance that you could feel but not localize to a point in the room. After the installation I received a full demo and sure enough - they failed on all three points. - There is minimal midrange reproduction - The voices are localized on the center channel speaker (despite adjustments) - The powered subwoofer cost over $1,000, but lacks any real impact and it is easy to place where it is in the room I spent time afterwards with the installer sharing my concerns and asking for adjustments to be made. He made some efforts, but the equipment and configuration still produces very, very thin sound reproduction. There is no full range of deep rich sound in action movies (vehicle engines, explosions, etc.). Music on soundtracks sounds like it is playing out of a hand held radio. I told him I was not satisfied and not happy. All he could offer was to sell me additional speakers (left and right tower cabinet speakers and a second subwoofer), and he would give me credit back for two of the in wall speaker The amp is likely not adequate - should have gone with something higher current (Denon, Marantz or similar?). I trusted my money with their expertise/recommendations, and really feel like I failed to pick the right Home Theater company to accomplish a simple HT set up. The room is a dedicated HT room, only 14'x21' with 10' ceilings. I should have done more research. Lastly - on a personal note, I believe how an installer approaches "wire management" (see photos - no methodology) is an indicator of their attention to detail what standard they set for themselves. There is also a photo of their teeny tiny "premium" in wall speaker.

    WH Technologies

    WH Technologies

    4.6
    (9 reviews)

    Great prompt services. Knowledgeable staff. Reasonable pricing. Had them come out to troubleshoot…read moremy network switch.

    Wow. Just WOW! If I could give additional stars I would! Johann and his team were able install…read morea motorized TV Mantle Mount on my tile fireplace, and also patch a hole left by the versa box that was originally placed by the builder. They did a beautiful job! Johann answered all my questions from start to finish, explained things in a way that made sense to a non-tech person, and never made me feel stupid for all my questions. My only wish is that I had found him sooner. I had purchased the wrong equipment, wired my house wrong, and installed a versa box which left a hole in my fireplace (all because Tollbrothers had rushed me through the process or frankly gave me the wrong info to start). Johann never acted frustrated that he was dealing with a less than ideal situation. He never showed frustration with the situation, but simply offered me astute work-arounds and solutions. It's obvious that he takes pride in his work and his craft. You can tell he truly enjoys finding solutions and making customers happy. Moreover, it was obvious that Johann takes great pride in the incredible team he has built. Communication between him and all his team members was seamless. Each of the four members that showed up for the install were not only knowledgeable, but they were also kind and respectful. They treated my house with care, cleaned up any messes from the install, and asked if there was anything else they could do to help. Not once did they make me feel rushed for asking questions. It's clear they love their jobs. Expect to get excellent service, immediate and clear communication, and fair prices. I called three other companies who were not as knowledgeable, could not do the job, or did not provide great solutions. Don't bother wasting your time, go straight to WH technologies! You won't be disappointed!

    Boyd on a Wire

    Boyd on a Wire

    4.0
    (4 reviews)

    Spent thousands of dollars with this company, they wire my whole house when it was being built, did…read morethe post installation with all the equipment (and I purchased expensive equipment from them). One of the speakers in the surround sound system, the woofer, blew out and it has a lifetime warranty. I have been calling them and leaving messages since December of last year, sent emails via their website and they refuse to return my calls. Maybe is because I am about 40 miles from them, but they took the job so this should not ben an issue. Please don't waste your money with this company. They will not stand behind their work. What frustrates me is the total lack of response. With the review they will probably get back to me and tell me it was just miscommunication.

    After moving into my first house, I wanted to get some in-wall speakers installed and get my…read moreentertainment center situated. Now, I know very little regarding home media setups, but Frank and his team made everything so simple and easy. The install went seamlessly, and the work went faster than I expected. They drilled new holes in the wall... which.. I was very nervous about since you pretty much have one shot at.. but it looks great! The speakers, which are located above and behind the couch, make the movie-watching experience 1000x better. As for getting my tv, cable, etc, looking great, take a look at the pic yourself. I love it! Boyd on a Wire was very professional and respectful of my home, and I look forward to when I need to call on them to upgrade my security system.

    Elite AV - hometheatreinstallation - Updated August 2026

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