Classic Double edged sword. One one edge of the sword. The Gym is ok, close to me so it's…read moreconvenient. Just a simple bike ride. 24/7 hours are Great if you don't like being around people or if you work weird hours yet still want to go to the gym. clean for the most part. However on the other end you do need to be careful when you are choosing a plan though as you could get locked into an open ended contract that they won't let you cancel early and can't remove auto renew on the AF app.

The bathrooms are disgusting the shower water is not draining properly the manager Richard knows…read moreall about it and refuses to fix it water spilled out from under the door into the gym and he started yelling at me through the door as if it is my fault that your shower is not draining properly this club is terribly managed !!!

Updating my review to share that although I have three times requested a refund for unused sessions…read moreafter this workout wrecked my back, there has been no refund. Buyer beware. Off to the Better Business Bureau....

Great workout! Eric is a super trainer! Efficient, fast and…read moregreat results! 3 months into this workout and I have lost a few pounds, lost inches and have increased my strength 10 fold!

Modern clean gym. What more do you want. New equipment. Lots of room. Even when crowded a nice…read moreexperience.

I was a member of LA Fitness for several years with no prior issues. My membership was suddenly…read morecancelled after two minor situations involving my children, even though I fully complied with staff instructions and left immediately when asked. What is most concerning is how unprofessionally this situation was handled. I was not given a fair opportunity to explain my side. The District Manager interrupted me, did not allow me to speak, and made a final decision without transparency. Additionally, my emails to support were ignored for 8 days. When I finally received a response, it was simply stated that the decision would remain in effect, without any explanation or evidence of a proper review. I was told the case would be investigated, but it appears the decision was made quickly and without fairness. This experience reflects a lack of respect toward long-term members, poor communication, and questionable business practices. I expected a professional review process, but instead received dismissal and silence. Very disappointing.

Overall pretty good. Always pretty clean and people who work there are pleasant. But they need to…read moreget cold plunge like other fitness centers.

For a park district fitness center they charge a lot.... close to 70 dollars for residents when…read morewheeling charges 30 or 35 for non residents. Also it is very crowded and the equipments and contraptions are just old. Besides the staff misbehaves and yells at residents who pay to workout at the gym...... Especially at the colored residents.

I'm honestly disappointed with the level of service at this club. The staff attitude is very…read moreunpleasant from the kitchen to the front desk. In person they often come across as arrogant and not very welcoming, which is already uncomfortable for members. Today I also tried calling for help with a simple question, and the person on the phone refused to assist me. For a place with membership fees at this level, people expect a much higher standard of service and professionalism. It's frustrating that I can't even cancel my membership right now because it's the beginning of the month and refunds are not offered. Overall, the experience has been very disappointing.

This is proof that people do leave good reviews when deserved and its time I give credit to this…read moreplace for turning my experience from once difficult into now "Amazing" Have been a longtime member of Midtown, originally in Willowbrook when I was married and live close to the Club. After divorce , I moved to the northburbs with the kids joined Midtown for several months, and ultimately had to move to Wisconisn. In moving I had a lot of trouble exiting the contract, but this was several years ago. When I moved back to Buffalo Grove in 2022 checked out other area fitness clubs, Sky Fitness, LA Fitness, etc... and yes Midtown in Palatine which is a 15 min drive. I was most impressed with Midtown again, the remodel was excellent, the new locker room, new steam room, outdoor pool is huge and amazing, the fitness equipment is new and always available and never overcrowded, the personal trainers are longterm employess of the company, and very professional and experienced as a result, the food in the cafe is affordable and delicious and the gals in the cafe work hard and are good cooks, the new work area with tables with ports for your equipment is set away from the cafe and worlkout area and perfect to work, eat, then head to workout, and it all starts with the entry desk. Nick and the girls upfront are truly amazing, always greeting everyone with a friendly smile upon when entering and exiting the facility, they give you a real sense of belonging..... I'm very happy that I rejoined Midtown, the experience far exceeded my expectations!!!

I called ahead before coming for a cardio day and was lied to. I called to confirm that they have…read morehydromassage beds. I was told that they do but in reality, they have loungers. I wish I had known before I did cardio; I could have changed up my workout.

I was amazed at the professionalism of Corey who helped me. I went into the gym, I recently…read moretransferred over to Arlington Hts. without knowing anyone. I was blown away at Corey who at the time was intensely cleaning a machine. I was hesitant to ask for help, but I was so glad that I did... He dropped what he was doing to help me and guide and show me how to use the Tricep Pully cable machine...Wow! I'm in Guest Relations at a major Health University in Chicago and I was totally impressed with the respect, communication and the above and beyond approach. He should be a manager! Thank you thank you thank you!!! Karen

Experienced trainers with true D1 sports experience. Welcoming with just the right kick-butt…read moreattitude.

owner here is cheap, unfair person and doesnt know how to talk or treat his long time clients. I…read morespent well over $2500k on my kids at this establishment and got treated like garbage by the Indian man at this location. my kids enjoy working out with the trainers and learning from them. And even tho my son set up day Wednesday @5pm hour was taken by the owner son I chose not to make a big deal of. stay away from talking to the owner he rather lose a great client then to take a less of 10% loss for his own location mistakes. the trainers there are worth more then the owner sad to see they work under a person like that. if your doing numbers mid November of your location don't come at me for what you believe was given to me from April 2025 now november 2025. Avoid talking to the Indian guy he has no respect or doesn't know how to talk or treat his long term clients.

Came in due to a Facebook ad, by appointment! 2 people there, the person I was supposed to meet…read morewith just old me I could work out if I wanted, no intro to the various equipment, no info on classes, no real info regarding the "six-week" start that was advertised. I just left. The owner did contact me after, stating he understood why I left, wanted a do-over, I declined. Feel like the come-on on Facebook was just to get you in the door, not sure why, given the lack of give a damn once they got me there.

Place is a scam. They will continue to charge you and up your price. They are way overpriced as it…read moreis. They will increase the price and charge you with out authorization. Please watch your bank account when using them. I would recommend any other gym as they will take you for anything they can.

If you go to SAA you will accomplish whatever goals you want to achieve regarding your fitness…read more This place has top notch trainers who are well versed in many training techniques and methods with an amazing community of members who motivate each other to achieve their goals. I started at Superior in 2012, the summer before my junior year of high school. I originally wanted to work on my strength and speed as I was working towards furthering my baseball career in high school and college. I saw results after training with Will and Boone for a few months and solidified myself on the varsity baseball roster with the extra power I gained in my arm and my bat. I ended up leading the team in multiple batting categories my junior and senior year and acquired multiple looks from DI and DIII baseball programs. After my senior year, I was accepted to the Coast Guard Academy and earned a spot on their baseball roster while concurrently serving in the military. The strength that I gained from SAA helped me during boot camp and got me through that with ease. Fast forward to 2018, I recently moved back to Chicago and got involved in Olympic Weightlifting. I had a sound basis of the technique that I learned all the way back in 2012 when I first trained at SAA, but I had not trained full time for a while. I wanted to find a program that I could get personal feedback from while having a tailored and individualized workout made for me. I was confident that the coaches could bring me to another level with my lifting abilities. So I decided to take a chance and see what I could learn with the coaches at SAA. I started training with Will and Kurt in August of 2018 and I have seen tremendous gains in my technique, strength, and volume that I can lift. My lifts have gone up various amounts, and I have learned so much about training methods, technique, recovery, and programming with the coaches here. I came in clean and jerking 127kg/279lb, and SAA has helped me get to a 140kg/308lb clean and 151kg/332lb jerk. My squats have increased by 10kg/22lb in the back squat and 15kg/33lb in the front squat. I feel stronger, and I can handle much more volume in training than when I came into SAA in August of 2018. My technique has improved immensely, and I consistently receive feedback on how to lift better. Overall, the community at SAA is hard to beat. Everyone knows each other and motivates one another to reach their goals. The atmosphere is a great place to train and learn in. Everyone is there to help, and the coaches put a lot of time and effort into writing each workout and explaining each part to you. I have felt that if I ever have a problem with any part of the lifts, I can come to any one of the coaches and ask them how to fix it. I am looking forward to the future with SAA, and I am proud to be part of this community.

The best, smartest trainers and programs in the region--especially for student athletes, teens and…read moreseriously awesome moms.

If this review was done around the last two months ago. I most likely would of given this place…read morefour stars. But at this time it's a no can do. I'm sorry but I do not agree as a paying customer should wait for a turn on a piece equipment that is being occupied by a none paying individual-s that are allowed free entry from the ages of 14-18 providing proof of school ID. IT'S IS A VERY THOUGHTFUL IDEA BUT LETS HAVE SOME GUIDANCE. PAY & WAITING IS NOT MY WORK OUT.

Not good at all. Now that the GOOD Manager is gone. They went through another manager ...she was…read morehorrible. Now another Manager (Josh??) - horrible! What's wrong? 1) it's dirty and smells like BO 2) hours are limited compared to other PF 3) showers are cold and the soap dispensers are always empty 4) equipment is broken for weeks at a time 5) HVAC sucks - too hot or too cold (smells bc they are too cheap to run the AC and dehumidify this the BO) 6) all this while employees stand around and chat with each other 7) no one polices the wiping down of the machines It's broken, the whole place. Too bad...