Great place Good prices Best place in Westchester Plenty of…read moredry goods Knows what you want

This business is freaking awesome. The owners, Mo and Terry have been absolutely great. Their…read moreinsight and honesty has made my desire to get into my new found hobby of aquariums a smooth easy process. They have not only been helpful in setting up and servicing my two freshwater fish tanks in my classroom (50 gallon and 75 gallon) but also in setting up and servicing my new salt water coral aquarium (180 gallon) at home. They have always been fair and responsible with their prices and have never tried to up sell me products that I don't need. I trust them completely and would recommend them wholeheartedly to anyone looking to get into aquariums as a hobby.

The guys that work here are friendly and helpful. They genuinely enjoy helping their customers…read morebring out the best in their aquariums and are very knowledgeable. They have a large variety of salt water and freshwater fish as well as corals. They are conveniently located directly off the highway exit.

TOP FLIGHT PLACE hands down best place in Ct. from quality to customer service to knowledge and of…read morecourse best prices !!!!

I've been going to tristate aquariums for about 4 months now almost exclusively. The staff is…read moreknowledgeable, prices reasonable, and the livestock is healthy. I've never had any livestock die, or any equipment fail, or been steered in the wrong direction coming here. 5 stars

High hopes but extremely unprofessional!…read more My workplace is currently looking to set up a rather large fish tank in our conference room. Since no one here has the experience or interest in doing so, I contacted a few local businesses that advertised installation and maintenance of tanks. I was given Donnie Hook's number, who is apparently the owner. We chatted a bit on the phone about what I was looking for and he offered to stop by to look at the space. He stopped by around 1:30pm and I showed him the area we were looking to put the tank, we talked budget, freshwater vs saltwater, various decor options, etc. All seemed well and he asked for my number in order to "send me photos of what's available" and asked that I text him my email address so that he could put together some estimates and proposals. I did so and thought nothing of it. Shortly thereafter he started sending me text messages asking if I would leave work and meet him for a drink. At 1:30pm. I politely declined. After a week without any emails from him, I sent him a text saying that I still hoped to see some estimates from him. He responded with "Hey ,sorry. I will send today". I still have not received anything. It has now been 3 weeks. I was really hoping that since this place is local and he made it seem like he could definitely do what we were looking for, it would be a great fit to do business. Apparently finding a date is more important to him. Looks like Beitals will be getting our business; much more professional.

NORM IS GREAT!!!! Norm and his staff help me turn a bad situation into a running tank. (I had…read morepreviously been working with another Innovative Marine Dealer who was full of $h!t, didn't respond to issues and really didn't know what he was doing.) Norm corrected a number of errors that the previous dealer had made with the set up, was very responsive, prompt and did a LOT of custom work to get my tank up and running. Would definitely recommend and if I could, would give him 10 stars. Will continue working with Norm and Normal Aquatics! Chris F.

Normal Aquatics has been a pleasure to work with! They were extremely responsive to any questions…read moreor needs we have and remained communicative throughout the aquarium design and installation process. Everyone in our office absolutely loves the new aquarium and we appreciate the monthly maintenance services. I highly recommend Normal Aquatics if you are seeking a new aquarium for your home or office. Thank you!

Nice selection of freshwater fish and great customer service! Prices are also fair…read more There's a great assortment of unique cichlids, Oscars, arrowannas and tropical fish. Plenty to choose from and the owner packs the fish well for the ride home. Oxygen and Prime added to the bags. If you have any problems with fish dying, try letting him know. I had a few pass away on me within a couple days and he happily replaced them for me. Most local fish stores charge two or three times as much as big chain stores, but prices here are surprisingly competitive. I'll be happy to return here!

I wish I had read the reviews before placing my order. I ordered a fish on July 19 and was told it…read morewould be shipped, but it was never packed or shipped. I waited patiently and received no updates or resolution. This was a very disappointing experience. Based on this experience, I would rather buy from Predatory Fins or Monster Aquarium, where customers seem to receive better service and their orders are handled properly. I hope the seller improves communication and fulfills orders as promised so other customers don't have the same experience.

This all started when I bought my 2.5-year-old daughter some fish from a big-name pet store. She…read morewas completely happy with the typical 5-gallon tank setup... I was not. Like any typical dad, I had to go much bigger. After finding the tank I wanted, I called several local "upscale" fish and pet stores in Westchester, but no one had it in stock. I even called the manufacturer, and they told me that Beital's Aquarium was definitely the place I needed to contact. I called the next business day, and what I believe was the owner answered. Right away, he started calling his supplier while I was still on the phone trying to track down the exact tank I wanted. That level of service was impressive. Within about 15 minutes, everything was handled and I was able to place the order. He even matched online pricing. Since that first phone call, I've been making the drive from Westchester to shop there for some really amazing fish. Anytime I have questions--or even random algae problems--Craig, the owner, has been an absolute expert and incredibly helpful. You can tell he has years of experience, and it makes a huge difference for customers like me. Great store, great service, and an owner who truly knows his stuff. Highly recommend.

Fun place to walk around,very knowledgeable. Fresh water fish are healthy with a good selection.read more

super helpful and knowledgeable, extremely patient. Thank you for all the help with my tank!read more

Beautifully maintained tanks with high quality, super-healthy salt water fish and coral!…read moreGreat quality products for your tank, also! Highly recommend!

Olga of the Bird House of Westchester is simply the greatest. I had ordered a product that was out…read moreof stock. She emailed me and even called to keep me abreast of the status of the back order and mailed the product immediately when it came in. Thanks, Olga! You're the greatest! I only wish I lived in the area, instead of out in California. I'd love to visit the store!

Visited this store for the first (and last) time on 2/18/13 with my husband. We were appalled at…read morethe level of neglect some of the birds were suffering from. There was one cage in particular that had Gouldian finches, a few zebra finches, and a canary with a severely overgrown scissor beak (crosses like an x). This can affect the canary's ability to be able to eat. Hello!?! This bird needs a trim desperately. The gouldians were in the worst shape I have ever seen - their feathers are thinning out, they all looked sickly and puffed up. Food dish (which seemed to be the ONLY perch available to them) was full of dirty, old hulls. No fresh food available in a store that has bird seed lining the shelves. There was also a macaw that looked terrible - he was in a cage on the bottom shelf, laying on his back, only his beak grasping the cage bars, his eyes closed. When I spoke to him, he opened his eyes. Seems like a bird that size should have room to move around freely and/or be out in the open. My husband said he saw moths near the bird seed - I didn't notice as I was so upset about the birds. Honestly, I wanted to just demand these birds are coming with me for some care! The gouldians especially seemed to be suffering from malnutrition. A very sad site. Do yourself a favor and read ALL the reviews - there is one more that is filtered that claims a dead bunny was found in this shop in 2011. I am a breeder myself and have more finches in my home than this entire shop probably had. I find the time to care for (properly) these birds everyday by myself, and this is with a full time job. How the two people sitting at the register who's full time job it is to man this store can't find the time to properly care for the birds is beyond me. Disgusting. Gave one star because zero was not an option.