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    Elias Custom Tailoring

    2.7 (217 reviews)
    Closed 9:00 am - 4:00 pm

    Services - Elias Custom Tailoring

    Clothing alterations

    Clothing mending and repair

    Custom tailoring

    Elias Custom Tailoring Photos

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    worst job I have ever seen.
    West D.

    I just got completely scammed. I could have saved myself 20 bucks and bought some good food at a local restaurant. I asked if they could sew this patch on this hat and they said it would not be an issue. All they did was heat press the patch on and charged me full price for a sewing job. I could have easily done this myself with my iron. Also it took them 5 days to just do that.

    The seams they intentionally cut on my coat-

    Unreal- I sent a friend in to pick up my last remaining two pieces left at this poor excuse for a tailor. They had handwritten in a "re-do" fee of $22 for a piece I had already paid for that had been "left" out of my last pick up. (See my last yelp.) They took my check for the remaining item repair and then refused to give my friend the coat. I unfortunately had to come in- I walked in recording video- asked for either my items or my check back. What the owner's wife did instead was TAKE MY PHONE FROM MY HANDS AND DELETE THE VIDEO!!!!! Also from the "recently deleted" video file!!!! When I started repeatedly demanding my phone back with my hand out the owner's wife literally slapped my hand!!! She then ordered someone in the back to cut the seams on the coat I had repaired- no these were not where the original tears were- they slit three seams down the inside. Meanwhile I had called 911 from my friend's phone- only when she heard them on the line did she return my phone. Their "cash only" policy is a red flag. Mr. Elias would have divorced his wife over her behavior today had he seen it. At least my items can now be repaired respectfully elsewhere.

    Before they fixed it. Cheap zipper and poor seam work that came with an expensive dress.
    Dana D.

    My daughter had a last minute prom dress emergency so when I asked around for a tailor, I was highly recommended to bring the dress to Elias. Needless to say, having a dress with a broken zipper a few days before prom was very stressful. We were at a point where if it couldn't be fixed in time, we'd just have to find a replacement dress. We had literally given up hope. At first they fixed the zipper which was great but when my daughter tried it, the same issue ensued where the zipper would pop open and get stuck. So we had to bring it back again. With even less time now since prom was the next day! Luckily, the experts here figured out the issue and was able to replace the zipper and reinforce the seams so it'll hold together. This was a very big, heavy, poofy, extravagant dress and the original zipper and seams were not done well. They were able to fix and ensure no matter how much movement or dancing, the dress would not fall apart. Seriously, whatever they did it all held together with industrial strength. And all done super fast so my daughter made it to prom in time! I'm actually very surprised to see the low stars they have here. My own father was a tailor back in the day and my mom was a seamstress so I know quality work and the costs that accompany that. Will always come back for all my future tailoring needs now. Thank you to the team here for making my daughter so happy!

    Dress before tailoring. Slight gap in armpits but otherwise fine.

    WORST CUSTOMER SERVICE EVER I was a loyal customer of Elias for over a decade. After this experience, I will never go back. I brought a dress in with two weeks of lead time for a wedding and asked that they take the fabric in slightly, so it wouldn't gap in the armpits. When I returned, the dress was so tight around my breasts that it pulled and showed my bra. They said they would let it out. I returned again and it was still uncomfortably tight, with the fabric under my breast now not laying properly. The women gaslit me, telling me it was not too tight and not pulling, but agreed to fix it. I picked it up for the third time but did not have time to try it, as I was leaving town the next day to attend the wedding for which I purchased the dress. As you can see, the fabric still pulls and the part they "fixed" looks wonky. I called to let them know I am dissatisfied with the dress, as it is still not right and they repeatedly told me it looked perfect and if I do not think it is right, to bring it back. I had been clear with them SEVERAL times that I need this dress for a wedding. The women I spoke with went so far as to say that they have footage from the store cameras showing it looked perfect. When I told her that I had just taken pictures of myself in the dress and would like to send them, so I could show what is wrong, she then said "cameras can be misleading." She also told me they lost money on this because they put in $120 of work but only charged me $42, as though this is somehow my fault. I am now out $100 for the dress, $42 in tailoring, and $25 that I paid to have a new dress sent via fedex so I have something to wear in time for the event. I understand that not everything works out perfectly, but the customer service I received was horrific. I was told over and over again that it was perfect, despite me showing where the fabric pulling. Every time they "fixed," it, they creates new problems. They were incredibly rude and condescending, speaking to me as though I am not competent enough to decide whether or not a dress is uncomfortable.

    All pinned up ;)
    Janey E.

    It took me a long time to write this review because frankly I was appalled after how many years of coming here and giving them my business how I was treated. They have ruined more than one of my pieces, one time even not doing a simple task and only reason I took a dress in - hemming the bottom since it was too long. I picked up the dress and as I tried it on at home realized they had PINS holding it together and the job was never done. However, this last time combined with the way I was treated makes me wish this poorly ran business would close the heck down. I brought in a very expensive Ralph Lauren jacket. Gore and I discussed making it shorter but NEVER did we talk about removing the pockets. Mistakes happen I get it, but the way they removed the pockets is just mind blowing. My very expensive blazer has to now go in the trash. What this company needs to do is get their greedy behind together and reimburse me for the cost of the whole blazer considering they ruined it. A month has passed since this happened and I am still fuming about it. The blazer has holes literal holes where the pockets once were, I seriously cannot believe these guys have jobs. I could have done a better job myself removing pockets. I will absolutely attach a picture and a video for everyone to see. When I called about this, Gore, the character who I have worked with for years acted like it's no big deal. Seriously, I can't say what I want to say to him on here. BE WARNED DO NOT COME HERE, I HAVE WARNED YOU!!!

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    3 months ago

    I've trusted Elias Tailoring to do my alterations for decades. They are professional and always do a fine job

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    3 years ago

    Great work, and I highly recommend this business. Will take all my tailoring here from now on.

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    3 years ago

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    3 years ago

    I am always happy with their alterations, and my standards are high. Have been a loyal customer for over 20 years.

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    1 year ago

    correction: these are the same owners as for the last 50 years. the quality is just so much worse.

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    Great quality and very quick, got the job done in the timeframe needed for a special event!

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    6 years ago

    Business owner information

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    Elias T.

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    Review Highlights - Elias Custom Tailoring

    I was amazed that Elias Tailoring was able to use fabric to adjust the size of the gown within 48 hours!

    Mentioned in 5 reviews

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    Santa Monica Tailor by Bello - Chiffon bridesmaid

    Santa Monica Tailor by Bello

    (115 reviews)

    Mr. Bello is a fantastic tailor who runs a great business…read more He has become my go-to for my menswear tailoring needs, but I have personally seen clients bring all kinds of garments in, including women's clothing. Santa Monica Tailor is right in Santa Monica near the well-known Bay Cities Italian Deli & Bakery. You can find street parking or grab a parking spot behind the business where there are a few spots reserved for clients. Inside is a classy setup with the tailoring mirror and stand along with nice displays of a suit, a vintage sewing machine as a decorative piece, some comfy chairs for clients or clients' friends and family, and tasteful furniture. I've always been greeted with a smile here and very speedy service. At the same time, I never feel rushed here, and I truly feel listened to. You'll want to bring in your garment(s) and then try them on for Mr. Bello to inspect the fit and ask you what modifications you'd like. He has guided me before when I wasn't too sure and wanted a second opinion on how something should fit. I trust him with his choices given his experience. Also, it's been fun getting to become a return customer and hear sometimes compliments on the quality of some garments I have brought in. I know he's seen a lot of clothes, so his eye is really sharp. Here, I have received services such as pants hemming, suit jacket slimming, suit jacket sleeve shortening, and pants tapering. Santa Monica Tailor has always done a great job. The fit always has come out nice for me, and when I checked out the details, I could see the worksmanship that goes into the garments. Note that the business has a policy where you can take in your tailored garment for modifications up to 7 days after recieving it if you are in some way unsatisfied. This is a very smart business move to build trust and loyalty, and it's a nice peace of mind for clients. I also have been happy with the quick turnaround times here and the ease of communication via phone and text. Prices have always been fair to me and in line with other top tailors in the LA area. Payment is accepted via at least cash and Venmo, which I have done, and possibly more like Zelle (inquire further about this). Overall, just a top-notch tailor in the LA area who treats clients with professionalism, respect, and class. It really is a great feeling to have a tailor you trust, so I encourage you to at least try them out and see for yourself.

    A great tailor in Santa Monica! Very knowledgeable and…read morefriendly. They also care to give you additional advice to maintain your clothings material. This is the only tailor i will go to.

    Elias Custom Tailoring - sewingalterations - Updated May 2026

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