I posted another review about Josh's fantastic service for my boiler several months ago. When my…read moremini-splits stopped blowing cold air, I knew Josh would be the one to call. He fit me into his packed schedule (of course the units picked the first hot spell of the season to act up), diagnosed a refrigerant leak, and set about fixing it. If you're not familiar with mini-split systems, the difference between them and central air is that where central air cools air at the condenser unit then circulates it through your house, mini-splits circulate refrigerant, cooling the air at various "head units" throughout the house. The advantage is that mini-splits are easier and faster to retrofit into old buildings. The disadvantage is that there are many more places for a refrigerant leak to hide. Josh filled the system with UV dye and came back late in the evening to check for leaks. He found a couple of egregiously loose fittings---a sure sign of shoddy installation by the other company that had installed the system. At this point, he suspected there were probably loose fittings elsewhere. He's keenly aware of how expensive refrigerant is, and how bad it is for the environment when it leaks. With that in mind, along with the fact that the heat spell had broken, he suggested we hold off on refilling the system until he could come back and do a full system walkthrough. When he came back, he pressurized the system to its max with Nitrogen, so he could check for leaks without wasting refrigerant. It just so happened to be the hottest day of the year (so far), but that just made him more determined to get the system running for us. He worked thoroughly but quickly and got our system running better than I think it ever has. I'm profoundly grateful for his hard work and dedication. I cannot recommend him highly enough for any HVAC work you need done.

New customer, and can confirm all excellent reviews. Josh is very professional and does a nice job…read moreexplaining the service and the state of systems. Fairly priced and didn't try to sell us things we didn't need.

If you're looking for reliability, look elsewhere. This guy is a professional time waster--nothing…read morecould improve because there's no real service to begin with. He led me on to schedule an estimate, confirmed the appointment the day before, then blatantly lied about showing up. He continuously strung me along with fake arrival times, never actually in transit. At 1:30, he said he was 10 minutes away; at 2:30, he was suddenly "5 minutes out"--only after I called from a different number. He dodged my calls completely. If he can't even show up for an estimate, imagine trusting him with actual work. Avoid at all costs.

I called from my number and was met with being sent to voicemail multiple times I called from my…read moregirlfriends phone (both of which where in state numbers) and he picked up on the first call I said "hello this is (my name) I was wondering when you would be here" and he responded with "be there for what" and I reminded him of our scheduled appointment which he had already told me he was 10 minutes out from 30 minutes prior making him an hour late. He then said he would be there in 5 minutes. 20 minutes went by and we both called him again which he didn't respond to so we called from a different number (my business number) sense he apparently will answer your calls if he doesn't know your number to dodge them. Overall he said he was 10 minutes out 30 minutes after he was supposed to be there then 5 minutes out after he was an hour late and then no response from him after he was an hour and a half late. Drove over an hour to meet with him just for him to waste my time.

Brandon Bellamy is terrible ! do not use this man services. he is very nasty and he is…read moreunprofessional. I have documentation. they don't fix nor clean shit

If I could give them a 0 I would. They don't care about their tenants or their property. Don't rent…read morefrom these people

Not sure what happened with Tony here; but I had an okay experience with Hart Real Estate. Nikki…read more(RIP) worked very hard to find a home for us and I never had any issues with teh agency in general. This was in 2005.

From the owner: "We are a local, family owned business, in operation since 2001. Hart Real Estate is conveniently…read morelocated in East Greenbush, ten minutes from downtown Albany. Our agents specialize in the entire Capital Region real estate market and focus on both residential and commercial real estate, property management and residential rentals. With almost 40 years of combined real estate experience we are able to meet all your real estate needs, whether you are looking to buy or sell. "We employ only a handful of professional agents, most of whom are life-long residents of the Capial Region and who continue to secure our reputation as the best in the business when it comes to service and professionalism. We practice a team approach to give each of our clients the service they expect and deserve. "Being a local, family owned company we are able to provide our clients with a more personal experience as well as competitive commission rates."

I had an exceptional experience with Trevor Moran and the Truss Group. He was honest,…read morestraightforward and efficient with my time. He listened to what I was looking for and then took me to a number of properties that were on the market. I spent half a day seeing the properties as he showed me the town of Hudson and explained the neighborhoods and its history. Not only did I find my new home but I got a really good lay of the land. I also met a number of great people who helped me close quickly and easily, making my entire buying/moving experience a fast and easy one - from lawyers and contractors, to neighbors I can rely on. Thank you Trevor, your help on my search was much appreciated as I ow consider Hudson my home. Jeff

My husband and I always dreamed of moving to the Hudson Valley area from NYC, and did not expect it…read moreto become a reality so soon. We were lucky to meet Trevor from the Truss Group, who listened to what we wanted and found a place that exactly met our needs. From our first home showing, Trevor guided us along the way with great communication and tips. He was always just a phone call away and was able to answer numerous questions - even introducing us to local vendors to help with estimates and the closing. If you are looking to sell or purchase a home in Hudson Valley, I highly recommend Trevor and the Truss Group.

The WORST and I say WORST management. Nothing ever gets fixed unless you reach out over and over…read more There is always an excuse. The building is NEVER cared for horrible communication. It's so frustrating paying so much money for this.

Worst slumlord ever they refuse to repair things , they refuse to answer phone calls , there's no…read moreone to fix any problems

A close friend of mine lived in a building that was bought by Veno properties, and upon buying the…read morebuilding, decided to raise rents by ~30% -- without addressing any of the structural issues of the building, nor doing any renovations. The windows were rotted, and the building was cited as potentially having lead service lines. Communicating with the company is nearly impossible, with automated email messages and general phone lines to call that don't lead to another human on the other end. They're a faceless organization, and do not care for the buildings they own -- mainly focus on real estate holdings.

Specifically for the Middle St unit in Ballston Spa NY:…read more The people at the rental company seemed to really want to help with ongoing issues in the home (especially the maintenance people, they were awesome), but I got the impression that the actual owner of the home didn't want to pay for the below issues to be solved. I lived here from 2025 to 2026, and below were the ongoing issues that caused me to leave: - Black mold and leaky roof in the unit downstairs. Finally showed up in late January 2026 after submitting a request in August 2025 for the mold, only to be told they cannot fix the mold until the roof stops leaking, roof still has not been fixed as of May 2026. Roofing specialist were sent out multiple times but the issue persisted. Got the recommendation from another roofing company to replace the roof, not sure if this is the owner not wanting to pay for a new roof or the roofing company that was sent not doing a great job. - Tree specialist that was working at the neighbor's house recommended to cut down the dying/dead tree in the backyard in Fall 2025 as it was at risk of falling directly on the house, nothing was done to address this. March 14th 2026 the tree fell on the house. Because it was a weekend, we could not get in contact with anyone at Veno and had to call the fire department. After the tree fell on the house, the bathroom ceiling started to leak. Maintenance request was submitted for the leak on 3/24, as of May 2026 leak was not fixed and small spot now turned into a 52 inch leaking crack in the ceiling. - Large holes in the basement foundation, leading to an ongoing rodent problem. I'm unsure the extent to which these issues are actually a result of the management company vs the owner of the house.

Beyond happy to have chosen Meghan as our realtor! She and Tori helped us immensely every step of…read morethe way and went the extra mile to make sure that we found the right property that fit our criteria. They knows everything about the capital region market and are well connected which was great since we were new to the area. They were also great at communicating with us, would always provide comps, kept us informed with what was going on every step of the way, and most importantly made sure that we closed. Cant thank them enough for all of their help, and we look forward to working with her and her team again in the future.

Worst real estate experience I've ever had. I strongly recommend avoiding this brokerage based on…read morewhat I went through. In my opinion, the way my transaction was handled felt dishonest, unprofessional, and completely lacking transparency. I left the process feeling misled and taken advantage of. Communication was inconsistent, important details were not disclosed, and the overall experience caused me significant frustration and financial concern. I would never buy or sell a property with this company again. I believe their practices should be looked into by the state for possible violations. This was my personal experience, and I hope it helps others make an informed decision.

I've worked with Jon for years and he's consistently done a great job of managing my rental…read moreproperties in the Albany area. We've had dozens of major issues to work through over the years, and he's always treated these problems as a true partner to help a reasonable solution. I highly recommend PMI if you're looking for a PM to manage your properties.

PMI capital district has an amazing network of skilled contractors that won't leave the job half…read moreway done or screw you over. If you are looking for a way to buy a house, either to live in or as an investment property, they have you covered from 0 to 100. Caralynn is a great realtor and who helped me get a great deal with multiple offers on the table. Jon is a responsive property manager that knows how to get things fixed properly, the right way and for the long term. Both are very experience and great at what they do.