Hey there, I'm not sure of the officers names, whom helped me out last night, but I have had the…read moreworst two weeks of my life and in my greatest time of need, they were there for me. Thank you so much. - Johnny

One star because when they needed me to resolve a FAKE case I was there for them, every time they…read moreneeded me to be there, I was there, picking up all their calls. I wasted my time, and some of my energy. The detective was so professional and kind and I guess he was only doing his "job" but when I needed them the officer assigned to the SEHS in 2016 refused to do his job. I guess getting help from a officer when someone is assaulting you is a white privilege.

05/01/22 - The boys in Blue get nothing but shit from the public. Sunday morning I was out in…read moreSchaumburg when my ball joint & axel shaft assembly blew apart leaving me partially through a turn in the middle of Golf & Plum Grove Road. I called 911 & Schaumburg Police Dept sent out a squad to help by sitting behind me and keeping a car from hitting me while we waited for a tow truck. They waited behind me until the tow truck had my car loaded on the flat bed truck and we were on our way. For all the shit you hear about the police most of them are there to serve & protect and do a great job. There are always going to be a few bad apples but probably 98% do there job. Thanks again to the 2 officers who came out you are appreciated.

I was physically abused by my bf at the time, in the apartments right behind the police station…read more My mom had enough of it and called them in July 2023. When they showed up I was obviously distraught. And instead of asking me questions or listening to my side they took my bf outside and let him lie to them regarding the whole situation. When I told them all the other times he'd laid his hands on me they said "well why didn't you call us then?" And pretty much blamed me. They kicked me out of the house and he didn't get in trouble at all for dragging me all over the house and putting his hands on me. I had no family or anywhere to go in Illinois, I spent the night in my car and was given a pamphlet on Domestic Violence. My brother's a police officer and he was appalled with how Schaumburg Police dealt with this situation. Yall should be ashamed !

Lake in the Hills Police Department are Fast responders. I had an experience I had to have dealt…read morewith and got to experience this dead on. They take pride in their work which makes a lot of them really good at their jobs. I appreciate the attention to detail and then things arise they are handled appropriately. I have faith in my Community and the Police Department to keep our neighbor hoods safe. Keep up the good work, and Stay Safe! Thank You!

I got my first parking ticket today. I also met the world's nicest parking ticket lady…read more A friend and I spent a few hours this afternoon in downtown Arlington Heights, so I parked my car in the underground parking garage as usual. We noted the four-hour parking limit and made it a point to return to the car right as four hours was ending. My car was still there. With a red paper stuck to the windshield. Crap. We hadn't made it back in time. I opened the ticket and looked at the timestamp: 11:28am. Only an hour after we had been there. Confused, I looked up, looked around, and then started to notice the red permit parking signs scattered among the blue four-hour parking signs. Actually, the signs said: "PERMIT PARKING MON-FRI 5AM-6PM" "OR 4 HOUR PARKING." These two signs were right next to each other. Clearly, it meant that we could have a permit or park there for four hours. Right? I started snapping photos of the confusing signs (and lack of certain signs) near my parking spot as proof against the ticket. Meanwhile, I spotted a woman with her flashlight looking at cars. Ah, the parking enforcement officer. "Excuse me," I showed her the ticket, "can you help me figure this out?" "Oh, you're in a permit parking zone." "But the signs......." She smiled, "Oh yes, I know. It's so confusing." She explained it happens all the time and I can just try to fight the ticket by writing a note with the ticket and dropping it off at the village hall. All of this with patience and a smile on her face. I thanked her repeatedly before getting in my car and driving away. An hour later, I went to the finance department of the village hall and the woman behind the counter sent me over to the police department. Once at the police department, I was being assisted by a nice police officer until I saw the same lady who gave me my ticket! She came around to the front of the counter, greeted me with a smile, and started to talk with the officer about helping me waive the ticket. Since I had the photos of proof on my phone, I was told I would have to go home, print the pictures, and mail them out. She generously offered to let me email her the photos so she could print them out the next morning and attach them with my ticket. Floored by the fact that she was going above and beyond to help me, I agreed and she wrote down her [work] email address for me. Then she unexpectedly takes the ticket from me and says, "You know what, just forget about the ticket. I'll take care of it." Shocked, I say, "But... don't you need to document this or something...?" "Don't worry about it. You're being so nice about this. Happy Thanksgiving!" she replies with a smile. Me? I'M being nice about this? Sure, I was being pleasant about the whole thing (I've learned that it's no big deal to be annoyed or angry about these kind of things), but this lady was just so unexpectedly nice about the ticket. Seriously. I was nearly in shock. "Wow... thank you so much! Happy Thanksgiving, too!" was all I could say. She took the papers, smiled, and walked away. Stunned, I left with a heart growing full of gratitude for all the kind people in this world. She made my day. I realize that the village/police department aren't probably always going to be this nice and lenient when it comes to parking tickets, but my experience today was so, so pleasant. Five-star pleasant.

I have always respected and been supportive of my local police department. That completely changed…read morelast night. There was an incident in the neighborhood resulting in the police parking 6 squad cars, with full emergency lights blasting, on my street. It was scary for the neighbors and the person they were interviewing turned out to be innocent. This aggressive response probably allowed the real perpetrator to get away. A less frightening and better use of resources would have been for one or two squad cars to complete the interview while the other 4 canvased the neighborhood searching for the perpetrator. A very scary over aggressive response, resulting in trauma for a law-abiding citizen and the neighborhood, and letting the perpetrator get away, was unnecessary. This should have been better managed, my respect and support for my local police department is gone.

I have lived in Streamwood for 32 years and I've had no problem with permits, the village, or the…read morepolice force. My kids graduated from the U46 school system, had no problems with it, made great friends, went to college, and are now responsible adults. I have probably had three or four water heaters installed, carpeting installed twice, we installed our own back porch, had a new sewer line installed in the front yard, had roofs replaced on two houses, and never had to apply for a permit. Maybe my contractors did, but I certainly didn't when we did our own home repairs. I don't know what these other reviewers are talking about.

I'm not sure why the lady who answers the phone at community development is so rude! This village…read moreis terrible! Unorganized and unfriendly. I cannot wait to sell my rental property to get away from these jerks. Not to mention they obviously have no idea that the pandemic is still in progress and insist on inspections constantly. I feel bad subjecting my tenants to these idiots in and out of their home! Get it together Streamwood and lose your crappy attitude phone lady she definitely fires me up!

Called the non-emergency number just to report a minor fender-bender, understanding that's not a…read moremajor priority for police to come and write up a report. Totally get it. What I don't get is that it took almost two hours for one to show up, and we were less than 10 minutes away from the station (and it was closed, so we couldn't just drive there). I called only twice during this time, the other driver might've called more times. I spoke to some guy named "Brandon?" Or maybe "Brendon?" Whoever he was, he said "police are dealing with other issues right now," (for two hours, likely story. The person I spoke to before said there was a shift change) then went on to tell me I didn't actually need a police report at all "because the accident occurred on private property." When he couldn't defend his outrageously incorrect statement, he said "actually there's an officer coming your way now." So the non-emergency personnel working there have no idea what they're talking about and lie to you to excuse laziness and incompetence. Something you really value at a police station, right? Call Aurora instead. Or, call Metra Police (who helped us because he felt bad).

They are a joke they question you if you sure you want to press charges and ask you if you know…read morewhat that means? Uh yea that's why I called you because I want to press charges! They don't want to do paperwork and evening sergeant is going to ride with his officers if they are wrong !

I was bleeding from the head and explaining where the violent perp was and they said there was…read morenothing they could do.

These officers are special, the Palatine Police Department and Fire Department are truly behind…read moreevery citizen to protect and SERVE. I'm having a medical problem, I got real angry neighbors called the police. They gave me transport to my urgent care clinic and told me "911 isn't just for full on emergencies. It's also for things that can become an emergency if not rapidly treated. Treat it like you would the rapid response button in a hospital" They couldn't have an ambulance transport me to urgent care so they arranged for me to ride the back of their Ford Interceptor police cruiser which I found super cool! It was a very safe and comfortable transport. Plastic seats are plastic seats they're comparable to riding the CTA 'L'. In fact a bit more comfortable than the older CTA 'L' trains, so that's saying something. These cars are nice transports. so don't complain if officers offer you transport. These people are here to help and they are eager to help the needy and people with special needs. The officer was very nice and conversational in the car and had a good rock'n'roll station on the radio offering a nice backdrop to the journey. I wonder when Uber will add Uber: Black&White to the service tiers. Free for people in emergent need of medical transportation These officers and our fire and ambulance service deserve a trophy for what they do. Not only have they provided me service today that triggered this review. They've provided many helpful services in my history of living in Palatine, helping me track down and terminate noise issues in the neighborhood, to massive medical emergencies years ago including three near death events that if it weren't for the skilled and speedy EMS response and caring staff I would be dead. Their response rate is extremely fast. When you call for an ambulance it's there in a minute or two tops. When you call for non ambulance medical assist they're there the same speed. We had a power line catch fire at our old residence, the fire department was fast to respond, about two minutes and a pumper and hook and ladder were there. Back then I was a little child so I was super scared. The fire department firefighters were extremely calming and reassuring after extinguishing the fire and shutting down the utility, they also helped me handle calling the utility company to get our service restored after the line was repaired. I don't understand why people are trashing the police department and fire department, these people are true servants of the public and they deserve recognition for their service to us.

A member of my family has a seriously mentally ill person harassing / stalking them. They have…read morecalled the Chicago Police -- from this district -- a few times now. The officers have been restrained and thoughtful dealing with the individual, extremely skilled at de-escalating the situations, and have gotten them once into involuntary psychiatric treatment. They have been extremely prompt and responsive when called. Very, very impressed by all the great work. I realize people have bad experiences with CPD but we also need to acknowledge when they provide outstanding services -- and a very difficult job to do.

Well a police station so close to my home always makes me feel comfortable. You'll always see a cop…read morecar in the area -- I know, its not always a pleasant sight when your driving, but, hey, it keeps the area safe!

They did good on the Long Island audit channel so they deserve these 5 stars they was cool they…read moreknew the law

What a swanky police station! While visiting friends in the area we stopped by to see the antique…read morepolice car that is house in the lobby of the Aurora police department. I was pleasantly surprised to also see a cute little display of other antique police memorabilia. Also highlighted were interesting photos and stories of those officers being honored and remembered either for service to the community or their ultimate sacrifice of their lives in the line of duty. If you are passing through Aurora stop by, it's worth it.