I'd give less than 1 star on Customer Service, Construction, and Warranty Work if Yelp allowed…read more Be very wary of Shasta, you get a ton of promises about premier service, smooth construction, and top of mind follow up. None of this is true. My pool, during the winter, took 5 months to complete, all due to poor construction management. Now that the pool is done, I submitted a warranty ticket for 1 loose tile for decking and 4 dead landscape plants, all within my 90 day warranty. It's been 2 weeks and NO FOLLOW UP from Shasta. So it's evident, warranty works the same as new construction.

WARNING TO CUSTOMERS!!! I contacted Shasta Pools to obtain…read morean estimate for weekly pool service. After receiving the service agreement, I carefully reviewed the terms before signing and had several questions about conflicting provisions. One provision authorizes Shasta to charge customer's credit cards for repairs under $50 without prior customer approval, while another stated that customers would be contacted for approval before repairs were made. I asked for clarification regarding these conflicting terms, as well as several other provisions in the agreement. Rather than answering my questions, I was promptly informed that Shasta was suddenly unable to accept new customers because they were at capacity. I can't say whether the timing was coincidental, but I found the experience disappointing and unprofessional. I believe any company asking customers to sign a legally binding agreement and keep a credit card on file should be willing to answer reasonable questions about its terms before requesting a signature. Read the service agreement carefully, ask questions, and make sure you fully understand any authorization to charge your credit card before signing. I will NOT use Shasta.

We had three separate ironwork projects we needed done -- installing an inside stair railing,…read morereplacing some broken scroll work, and replacing a fence and gate on an upstairs patio. Jordan at Butte Buildouts did a fantastic job on all three. Before I found Jordan, I had one guy quote me an outrageous price and another came out to bid and then ghosted me. Not only was Jordan responsive and helpful, but his prices were completely fair and his work is excellent. I will absolutely recommend him to anyone who asks and would use him again in the future without hesitation.

The entire project was Great from the very beginning when I met the owner Jordan. He's very…read moreOrganized, Honest, On Time and a Great Businessman. Jordan explained everything he was going to do and how he was going to do it. He was very Thorough every step of the way. He presented so well what he what materials he was going to use that I decided to have him completely make over the other set of RV Gates. His pricing is very Competitive and was exactly what his estimate stated. EXCELLENT WORK. I totally recommend him to anyone that wants a Great Job without excuses.

Outstanding workmanship and beautiful results!…read more I could not be happier with the fence and gate that Carlos fabricated, and installed for us. The finished product is absolutely beautiful and the quality of the workmanship is outstanding. He is incredibly hardworking and meticulous about the details. Everything was done with care, and he clearly takes pride in his work. Just as importantly, his communication about all the details was very good. It's not often that you find someone who combines great craftsmanship, attention to detail, reliability, and excellent communication all in one. I would absolutely recommend him to anyone looking for a skilled metal fabricator. We love the fence and gate!

Carlos was fantastic and very quick and efficient !! I highly recommend Carlos for your custom…read moregates! I had my gate installed in a week , he takes pride in his work and I will refer him to everyone I can!! A+++++++++

I recently hired them to complete a drive replacement at my home. They're communication is very…read moreprofessional and transparent. They had stuck to the pricing agreed upon and completed the project in a timely manner. I will definitely hire them again.

From the owner: Phoenix Concrete Company has been serving the Valley of the Sun for the better half of a decade. We…read moreare a family-owned and operated business, and we take pride in our workmanship. We specialize in custom concrete work, and we have a team of experienced professionals who can handle any project, big or small. Whether you need a new patio or driveway, or you want to update your home with decorative concrete, we can help. We offer a wide range of services, and we're always happy to provide a free consultation to discuss your needs. Contact us today to learn more about what we can do for you.

The work they did for us was perfect. The block wall fence extensions and new gates are beautiful.read more

In love. After initially reaching out to IMS, they followed up to see if my project still needed to…read morebe done. IMS communicated well, the gate installer arrived early, and I couldn't be happier! I'm definitely going to contact them for future iron, gate or pergola projects.

I would highly recommend JD's service to anyone who is putting in a new pool, remodeling a pool or…read morejust wants an acrylic surface somewhere. Jose is responsive, professional, and does outstanding work and takes pride in his business.

This was a difficult project. I'm the first to admit that. My Project Manager/salesman assured me…read morethey would communicate well and follow through. I'm 14 weeks into an 8-10 week contract. I reached out to my salesman at 11am today asking for a contact number for the guy who was scheduled to come at 1. My salesman didn't get back to me for 6 hours and the workers never showed up.

We currently remodeled our home & used Artistic Stairs. I would give it 5 stars for the beautiful…read morestaircase they did. But more like 2 stars for their customer service scheduler/ salesman and upper management or lack there of. 5 stars for our installers they were amazing! We hired a general contractor who subbed this job out to do partial work the railing and spindles and small siding. My GC did everything else. If having things done on time and good communication is of importance to you maybe look further. But if you have more than one person calling and hounding the co. To actually get things moving proceed with caution. There was definitely some frustrations that could have been avoided if they cared about customer service. But again the installers & stain guy were amazing! I became a bit nervous after reading many bad reviews but they did pull through when the time came. So I feel a 3 stars is fair & accurate.