this is regarding Jason Bartlett as a landlord. We have been tenants of his the past eight years…read more It feels like home. It is well-kept, well-maintained, and well loved by both Jason and ourselves. If a problem arises, he is there immediately with who and what needs to be done in a quick and efficient way. Our grounds always look lovely. Looking forward to many more years Anthony and Jan Cofrancesco

We contracted with Bartlett Contracting for of our window replacements and vinyl siding to replace…read morethe older tongue and grove cedar. The crews that came to perform the work were professional, courteous and very skilled. We had a few bumps in the road that were 3rd party related but Jason (owner) kept us informed, negotiated compensation for the delays and completed the job to our satisfaction. Under its current ownership, I highly recommend this company.

I have now done two kitchens with MLC and highly recommend them. They give lots of specific info…read moreon prepping for the renovation and line up crews back to back so the project doesn't drag out any longer than necessary. They checked our cabinets upon arrival so they could order any missing pieces. They, responded quickly to our questions and every crew they sent showed up on time and left the kitchen spotless. We are ecstatic with the work they have done!

We contracted MLC to update our old and tired kitchen. Working with Matt and Corrine was a…read morepleasure, they helped us to transform our eyesore into a beauty that we can be proud of. At every step of the way, they and their talented staff impressed us with their professionalism and skill. I can't recommend them highly enough.

These people are horible, They are NOT reliable, They tried going over my head and never gave Me a…read morequote, I called 4 times with in a week, left mesage's no responce back until WE HAD RAIN COMMING SO I CALLED TO ASK THEM to TARP off the roof as it was leaking & rain was in the forcast!! He said he will call me back Eight days later they contacted me, Thats when I told them I do not run a baby sitting service! He Threaten me as to say "I know where you live!!" are you freaking kidding me. So I had hired a company that I felt comftable with! They went as far as to contact my insurance company and lied to them! Now I am fighting with my insurance company!!! The company I did go with was nothing but awesome! ***AVOID THIS BUSINESS AT ALL COST!! YOU DON'T NEED THE AGRAVATION!**

Doing a roof is a big investment and can be an anxious undertaking. After a few quotes I went with…read moreXpress Roofing. From the beginning to the end, Jessica was the above and beyond project coordinator who answered my every email, phone call and followed up with any questions, setting expectations and putting my mind at ease. When the day came the workers did their best to be careful and not damage plants or the landscaping. Yes off course there were very few nails etc that were missed that I kept finding over the next few weeks but they ran a magnet roller to collect most of the old and new ones. They worked at an unbelievable rate without sacrificing quality and did an excellent job. I got solar panels installed a few months later and the inspectors kept commenting on what a good job it was both from outside and from Inside the attic. They also had a no interest 12 month financing facility which I took advantage and paid it off on time to avoid the accrued interest before the time was up. Excellent workmanship, and Jessica behind the scenes is a true credit to the team.

Job was removal and adding new shingles. Hard working crew. Great clean up. We are happy with the…read moreentire job. Recommended.

After experiencing the excellent work of the Zaman Roofing Company on my roof, I referred his…read morecompany to two of my friends. They were extremely satisfied with his professional services, excellent pricing, quality product and clear communication every step of the way. His crew left our homes looking neat, with no residue left behind and a proven track record of customer satisfaction. I would definitely recommend this company, to anyone in need for an excellent roofing job.

We recently experienced a fire in our home. It was an unfortunate circumstance, but thankfully no…read moreone was harmed. What was most disturbing was the swarm of vultures who dove in to try and take advantage of the potential Insurance Money associated with the demolition and rebuild project which lied ahead of us. Thankfully, we did our homework, and did not commit to any of the false promises which most of the initial companies were falsely promising. As business owners ourselves, we had high expectations of the type of quality company we were going to entrust in the work required to work on our home. Through thorough research and interviews, we settled on working with Santoro Home Improvements.... and couldn't be happier with the result! Tony was an excellent communicator. He was honest & fair in his proposals & prompt with his replies. He and his team executed their tasks in a punctual manner, and took it upon themselves to review the job upon completion. We HIGHLY RECOMMEND working with Tony and his Team at Santoro!!

Our experience with Santoro Home Improvements was extremely positive from start to finish. Our plan…read morewas to build a significant addition to our son and daughter- in- law's historic home for us as we were in the process of downsizing. We wanted a contractor in the area of our new dwelling and searched the internet. After several calls we got to Santoro and we had a good feeling immediately. We met with Tony and knew we had the right people for our project. Tony spent time with us and put all our concerns to rest including connecting us to a very capable architect who was equally as nice and kind as Tony. The planning and construction took several months in including Covid but was smooth and orderly. If there were any glitches they were minor and taken care of right away but nothing affecting the big picture. We moved in on New Year's Day 2021 and could not be more satisfied. For us this was a huge undertaking with selling our house, planning where to go next and the move itself. I think Tony realized this and his patience and kindness made this whole thing a lot less stressful than we anticipated. Overall we are all happy and comfortable in our new house and could not be more grateful that we found Tony and Santore Home Improvements. Marie & John G. Hamden,Ct

INITIAL DISCUSSIONS (FEB 22, 2024) We asked Keith if…read moreremoving the flooring would speed up the project but eventually kept tile. HandyWorks would demo and install the new tile. We also discussed painting cabinets, eyeing a mid-March start. PRICING & COMMUNICATION (FEB 26-27) We received only a "line item overview," no per-task costs. Repeated requests for a true breakdown were never fulfilled. Sue, the project manager, offered no real help with fixture selection (e.g., she told us to "use the filters" on a website we'd already tried). TIMELINE DISCONNECT (FEB 28) Keith disclosed late that the countertop needed a 10-business-day lead time and that subsequent tasks would push the project to around three weeks--far beyond our hoped-for one-week timeframe. CONTRACT & SCOPE OMISSIONS (MAR 12-21) After I canceled a meeting, Keith declined to email the contract, insisting on another in-person appointment. We finally reviewed it on March 15 but discovered the trashcan insert was omitted. Keith apologized yet still never provided a detailed cost breakdown. TILE PROBLEMS (SPRING 2024-MAY 2025) Several tiles were laid out improperly, and two had extra-wide grout lines. Keith's crew returned weeks later, but he sent a finish carpenter, not a tiler, leaving flaws. They redid those tiles again in May 2025 without Keith supervising. The tiler also used floor leveler to raise part of our century-old floor several inches--without our consent--then tried to charge extra and later failed to remove it from the invoice promptly. COUNTERTOP & BACKSPLASH ISSUES (FEB-MAY 2025) Small items rolled off the countertop's edge. By April, the section over the dishwasher sagged, leaving a gap. Keith finally added a bracket in May, admitting it should have been done initially. For the backsplash, his crew broke the grey-white marble pattern without asking, substituting grey for white near the edge. Keith insisted the white pieces were "too small" to cut, which felt untrue, and he never consulted us. OTHER UNPROFESSIONAL INCIDENTS Keith brought up politics (specifically, Trump) during contract signing, which felt inappropriate. One day, his workers cut quartz with our windows open, blanketing our downstairs in dust, for which he offered $200. A worker also smoked in our backyard after we explicitly said no. FINAL INVOICE & REFUND DISPUTE (SEPT 2024-MAR 2025) Keith apologized for including the unapproved floor-leveler charge on our final bill. We requested about a 10% refund due to recurring problems and incomplete fixes. He verbally agreed in March 2025 but later avoided the subject. We still haven't received any compensation. BBB complaint pending.

I'd really like to give these guys a higher rating. In some ways they helped and went above and…read morebeyond. However the finish work we were left with was upsetting. They also left lead paint chips all over the yard from the outside of the house; after stating they would clean it up. No issues with individual people or workers. They did help a lot with a hidden issue that came up as a surprise in the basement.

Working with TrueScale Builders was an absolute pleasure from start to finish. They completely…read moretransformed what could have been a stressful renovation into an enjoyable, smooth, and even exciting process. Every step of the way, they were professional, communicative, and genuinely invested in the outcome. Nothing was ever a problem -- quite the opposite. Whenever I had a concern or design challenge, they came up with creative, thoughtful solutions that made the final result even better than I'd imagined. Their attention to detail, craftsmanship, and care for the final result truly set them apart. They worked efficiently and respectfully, keeping the space clean and organized throughout the project. Having worked with other contractors before, I can confidently say that TrueScale Builders was on a completely different level -- reliable, proactive, and simply wonderful to deal with. I couldn't recommend them more highly. It was honestly one of the best experience I've ever had with a builder and I won't hesitate to use them again in my next project! Thank you Ronald!!!!

If you were looking for a remodel, add on or new construction, this company is the one for you…read morethey're experts, in all trades very knowledgeable and professional, I would recommend them to everyone and anyone

I have an old farmhouse that was starting to experience issues with the wood clapboard. I thought…read moremy only option was to side the house but thankfully Matt convinced me otherwise. Matt and his crew first replaced and repaired all the wood boards and trim that needed attention and then repainted the house. The crew was efficient and knowledgeable. I am very pleased with the results.