Update: Their attorney advised them to turn the demand packet over to their insurance. And you can guess what they haven't done. I have asked the detective on the case to now see if we can bring felony theft charges against those that entered my apartment that day. They refuse to respond to my attorney in any fashion.
Update: It continues. My attorney has not heard from anyone, so I called their office. They said they notified their attorney to call mine back. I called this place 8 times before anyone picked up. They continue to not take responsibility so maybe this will help. I am attaching a screen shot of the NDA they wanted me to sign. If you can't read the small type under "Concessions offered": accommodation to terminate lease agreement dated ... ... as a mutual agreement between both parties effective ... I hearby release, acquit and forever discharge and indemnify DTLS Apartment, LLC and all other person, employees and entities of DTLS Apartments, LLC from any and all actions, causes of action, claims, demands, damages, costs, loss of services and expenses, and save it harmelss from any and all lost and expense of whatsoever kind or nature..." You can see how much they care about their people. You have been warned. They DO NOT CARE ABOUT YOU. ONLY THEMSELVES AND THEIR BOTTOM LINE.
Update (summary): this has been going on for months now... since October. They entered my apartment without notifying me. Left keys in the door. they stole items worth over 7k. Now taking legal action.
The first line on this says "we take our resident's feedback seriously". No. They don't. Halls look absolutely horrible... maybe because dogs are constantly using it as a restroom and the owners don't care about cleaning up after their pets. Literally, every single hallway has a place where you can see dog feces and pee stains all over (see pictures). Let's not forget it also looks like a dog was groomed in our hallway as well... hair literally clumped everywhere.
Garage gates haven't worked since day one. Yet they try to up-charge for parking AND they aren't responsible for anything that happens. Literally, they fix one gate and the other doesn't work like it is supposed to. We constantly have people roaming our garage and have had several reported break ins, stolen catalytic converters, bikes and other property. I now we have a neighbor that has "guests" (roommates not on the lease) leaving the door from the garage to the apartments, OPEN, so they can go have a cig break. Not to mention, I pay for a parking spot and I have people parking in my spot.
I didn't think I would have to worry about my safety or the safety of my 3 year old, but here we are. For MONTHS, the courtyard that my apartment balcony is a part of, had to deal with a tenant on the 4th floor... I am going to repeat that cause this is pretty incredible. He CLIMBED the balconies, from the outside, to get to his apartment. Ripped a TV off his wall and THREW it out into the courtyard. He then CLIMBED down and was ranting racist comments while being chased by police. Don't worry, we had to deal with this guy for almost an entire month. Cops were called on him every week.
Trash on the weekends... better almost just hang onto that. The trash rooms are filled to the brim. Literally, I have almost not been able to even open the door to throw trash down the chute, because it was piled almost to the ceiling with trash. Speaking of trash chute, they never work so trash just gets thrown in the room. I feel sorry for apartments near these rooms cause it stinks! read more