Had them out twice to do some line checks after the hard freeze this month. Professional crew…read moreshowed up on time both days and was very responsive when communicating via Yelp. Will be using them in the future again

CJ and his team are amazing, they have come to emergency calls for me, helped with a new…read moreconstruction project for me and a commercial remodel project. They always do what they say they're going to do and price is fair. Thank you A-Solution!

Highly Recommended!…read more This one is early (4th time) but I have no doubt I'll have the same superior service I've had the past 3 times! I called yesterday (Saturday) and explained my situation and got an appointment for Monday. This company and its name is a perfect fit! Thank you again, Curtis, guys and the entire A-Solution Plumbing for your excellent service as well as the respect and kindness you give your customers. This is the 3rd time I've used A-Solution Plumbing. I recently had the pleasure of working with them again today after my first time many years ago when they replaced pipes in my backyard and I still couldn't be more impressed by their service. From the moment I called to schedule an appointment, their customer service was friendly and efficient. They quickly assessed my plumbing issue over the phone and sent technicians the next day. The technicians, Martin and Brandon arrived on time, were very professional, and took the time to explain the problem clearly. They worked efficiently and were respectful of my home, ensuring everything was cleaned up afterward. The pricing was transparent and fair, with no hidden fees. What really stood out to me was their attention to detail and commitment to making sure the job was done right. I've had issues with other plumbing companies in the past, but this experience was a game-changer. If you're looking for reliable, trustworthy, and professional plumbing services, I highly recommend A-Solution Plumbing! Forever customer, Tamara Kincy

Had a leaking water pipe in front yard. Technician showed up on time, confirmed the issue as…read moredescribed, and completed all work within 1.25 hours for $918.56. I had asked about a veteran discount to try and get the higher than expected price down a bit. He said he had already given me a discount, so he couldn't do that as well. Wasn't sure what the discount was, but if they do have a veterans discount it's probably better than the ~6% savings from the one he gave me. Work quality (as far as I can tell) was good, but price is extremely high considering the time and parts required. Won't be my first choice next time we have an issue.

Do not use! The guy they sent installed a gas water heater illegally (right next to dryer vent) The…read morepropane dealer informed us.. Would not call back after multiple calls. After the sixth phone call , he called my husband. back. The ladies in the office were always polite, however.The installer Chris then quits with our $10,000 check in his truck.. No hot water all this time. Then, after a week of calling , the manager begrudgingly sends two apprentices? who install a very precarious Dr.Suess apparatus to route gas line away from vent ..The apprentices /young men installed while mostly on the phone with Dr. Suess?..Meanwhile, stating "We are not sure if we will have to charge you" After we moved the dryer vent (we paid our contractor because we no longer had faith that this company would do it properly)it was reinstalled in an acceptable manner. I waited to review because this company gave the vibes that they would retaliate by some bogus charges . C. Woods technician also set out water heater on continuous VS demand which continually heats the water instead of when on demand-which depletes your gas much faster. There was no conversation about this. I found this company reckless and indifferent to this project , probaly because we are not in an affluent neighborhood and I believe they have some corporate accounts. Luckily, I was able to find the names and emails of the general managers of this company in case they try to send a delayed bill. Just like many established companies, poor attitude/work ethic will eventually run this company into the ground. I will try to post a picture of the original job.

Contacted them on Sunday and they were out here Monday morning! Went above and beyond the plumbing…read moreand tested my electrical. Fixed the electrical issue and the plumbing! We are good to go for the holiday weekend!!

We've had to use these guys a few times, and they've always been nice. Unfortunately for us, it's…read moretypically in a weekend, so the pricing is high. They have always repaired to issue however and done a nice job. They also seem to have people available so it's been helpful when other companies don't have many employees.

Was told they would be here by 2:00. No contact, no follow up. I calked at 2:45 and was told he as…read morecoming. I called and cancelled at 4:45. Don't believe a word they say. Worst service ever.

From the owner: Water Heater Service Pros Plus for all your residential service plumbing needs!read more

The firepit at my rental property stopped draining and the gas piping rusted and broke apart…read more Michael came immediately and expertly re-worked the gas piping which included drilling through concrete to find the stub out to tie in to. He also made sure it will drain properly in future. Couldn't be happier to have found this company! Will be calling again. The price was good too!

I met Michael Woods at Cedar Creek Lake when he was helping my next door neighbor and have used him…read moretwice (replacing two different exterior faucets) since. Each time with great results, affordable pricing and friendly and immediate service. Highly recommend!

First 1: No call no show. Call after time allotted Day 2:…read moreLate, examined part, no communication.  I had to inquire Day 3: Installed new water heater left without communicating he was done, was called back minutes later, it was leaking.  He came back, removed it, and left again without saying anything.  I had to call the office to ask if they were coming back or what was going on. Day 4: Almost 2 weeks later installed. Communication with staff was unpleasant.  Woman at the front refused to give me the guy's last name, said only John,  I talked to on the phone.  He was rude and short.  I asked her name and she said "Clara," when I asked her last name she replied "you don't need to know that."   In between times I was told one time and they came another.  Also, they over scheduled me, then the next day called and said they were coming to install.  Last time they did end up installing it and did it pretty fast.  It is sad, I was wishing they were a solid company to refer.  I think what made it rough, more than not having a water heater for a while, was the poor customer service.  Very very rude to customers. I will NEVER recommend them to anyone. Highly disappointed with the lack of P.R. skills.

2 stars simply because the technician was polite. Had he not been, I wouldn't afford the second…read morestar. Through American Home Shield, we have had Lake Water Plumbing here twice. November 2022 and again in November 2023 for the same problem. A toilet that wouldn't drain. The tech was ill prepared and didn't have the equipment needed to correct the problem. Each time he tried something, he stated he needed one tool or another but didn't have them in his possession. He snaked the drain line but as soon as he contacted the blockage he would stop. He contacted AHS to get authorization to run a camera and they authorized up to $385. He located the clog and said it looked like construction debris which he then told the warranty company who then said that to fix it wasn't covered. The warranty covers installation failures. Either way, the tech left advising that we would need to schedule hydro-jetting. The following morning I went under and cut the pipe. Out comes the pipe contents into a bucket (just TP). Put the pipe back together and was done in roughly 10 minutes. The tech spent a good hour not fixing the problem that he could have remedied with the proper tools and or the desire to actually make a difference. Knowing that this company and the home warranty company are two different entities, Lake Water Plumbing is the company that consumers have to depend on when needed and that just didn't happen. I paid a $100 service charge, AHS paid what ever they pay to them for the service call, and up to $385 for camera. That's a lot of money for nothing especially when the following morning, $6 for a coupler, 10 minutes, and a Sawzall fixed the problem. I also corrected a sag in the pipe which was visible on the camera (pipe section full of water). Ultimately, Lake Water, you should approach a job with a desire to actually fix it in the most efficient and practical way possible. But hey, it's your business.

John did a fantastic Job, Installed a new water heater for me,…read more very professional and knowledgeable, as well as giving service instructions. Professional Job

it two trips for the workman to fix the leaky flush mechanism I requested. On his second trip I…read moreshowed the workman that he had not repaired the leak and that the old mechanism was still being used. This time I made sure he understood what I wanted. He replaced the old hardware with new. The flush mechanism has functioned perfectly since. I have not had professional plumber service in a few years so the charge was more than I expected. I paid him and that was the end. I would be ok suggesting Franklin Pluming to a neighbor or friend.

I used Yelp to try to find a plumber for my plumbing issue. While the other companies that…read moreresponded to my request, made through the Yelp app, either wanted me to call them immediately to book without an estimate or promised to pass my info on to someone in the company who would contact me, Aquaflow is the ONLY company that followed through and answered some followup questions that I had. Due to my location I wasn't able to use their services but based on how they communicated I certainly would have if I had been closer to their base of operations. They are new to Yelp so here is me wishing them many positive reviews on Yelp in the future!

From the owner: With 35 years of plumbing experience give me a call read more