I used to love this car wash and now it's the absolute worst. Whoever changed the cycles at both Puyallup locations should be fired. I do the Works wash and the cycle used to be undercoat (which lasted until my truck was all the way in the bay), two presoak, rinse, tri-color soap, rinse on the way back forward, another full cycle rinse, and finally a true spot free rinse. The new cycle is a timed undercoat that doesn't get the back third of my truck, two presoak, rinse, tri-color, clear coat on the way forward (doesn't even mention clear coat in the Works description), rinse (even though it says spot free it is not. It is like any other rinse). This not only leaves spots on my truck, but it doesn't even wash all the soap away. At first I thought it was just a glitch, but it has been this way for a few months now. I have wasted about $50 trying different bays and the other location further south and they are the same. I have also had to come home and re-wash my truck to get rid of the spots. read more