Terrible staff. People com me e and go daily. I went for a follow up appointment and the dr was…read moreno longer there. They didn't even have the courtesy to call and tell me not to come in.

Tried to call for an appointment and the person answering the phone just said 'how can I help you?'…read moreI asked if it was Pain west and she said, 'yeah'. and silence. This made me feel like I reached a sketchy number and I asked if I missed her saying 'Pain west'. she said 'how can I help you'? and I disconnected. I have no idea if I even reached the clinic and if so, she was insanely rude. Customer service is everything.

The service of caring for the patient is lost in recent months as they put patients on hold…read moreindefinitely and blame them. My cousin was sent a letter indicating she was not living up to their standards because she missed two appointments. How rude! Don't they understand customer service never blames the client?

My experiences have been good so far. Their office is quiet and I've been able to get appointments…read morepretty quickly. However, like many doctors in Omaha, they tend to follow a more traditional approach to care rather than a progressive one. That said, if you advocate for different treatments or care options effectively, they are open to considering alternatives. The doctors are caring and willing to listen.

Great practice. It always feels like I am the most important person in the world when I walk in the…read moredoors. Also, my pain while bicycling long distance has been resolved and I al leading a much healthier life!! Thanks Dr. Gabe, Dr. Stephanie and your outstanding staff.

Not impressed at all. We met these people at the Sarpy County fair a few weeks ago and signed up…read morefor a low cost consultation, which turned into "we have to take xrays". I am not a fan of x-rays and was assured that they are "safe". Then the crash were taken while I had my old work boots on (more to follow on that). After telling my wife that her spine is all outnof alignment because of an injury that occurred 30 years ago, which they determined with running a wheel up her spine, they told me that my old injury is causing e issues as well, even though they wheel thing (hooked to a computer) showed nothing in that region. Upon my questioning that, I was advised that it's an old injury (9 years ago) and wouldn't show up anymore..... hmmm very contradicting to their previous statement about my wife's injury. This was followed up by come back next week to look at your x-rays. We come back and were told to sit in a group presentation setting with a pushy sales pitch why they are the best and all the money we spend here will help.us with our deductible so our other doctors visits could almost be free, all this while telling us if we get "aligned" here for the rest of our lives we wouldn't need other doctors except for emergencies.... weird again right?!? Then finally into a private room to meet with the owner who shows us the x-rays and says our hips are not even - did I mention above that our feet weren't even on the ground and we both as mentioned above weren't wearing good shoes/boots, so of course there's a good chance our hips may not look straight if our feet weren't evenly on the ground. Next was another sales pitch of just spend over $5,000 in the next 12 months with us and we will see.what we can do but can't guarantee any results as your bodies have old injuries and may not take the treatment. Let's not forget here comes the family discount of $800 and another $300 off if we pay up front... Finally came the final push I was waiting for, as a salesman of 20 years. "Is the money a problem on your decision to move forward?" SERIOUSLY!!!! You have no idea of my finances and the fact if I can pay 3 years of "alignments " or need to pay by the week is none of your concern after meeting me for 15 minutes and only caring about getting paid instead of focusing on your treatment plan. This was followed up with pushing us into our first "alignment" for another 5 minutes. As if I wasn't on the fence once we hit the constant contradictions and group sales presentation! This is a definite NO for me as I felt like a dollar sign to them and not at all concerned about "healing "my body. We will gladly find a chiropractor that cares about the craft and not just hearing the cash register ring...

We had a situation that meant we had our 89-year-old grandma stay for a week so they could…read moredetermine if she was a candidate for Hospice at another location. The hospital called it comfort care. All the staff were amazing, and were very caring and professional, from the custodial staff to the doctors. and for sure the #1 nurces on the 7th floor. Thank you for all you do!!

Completely contradictory to patient experience. Patient in stable condition can appreciate someone…read morein their room every hour asking questions and waking you. You will get zero rest and recovery. Unlike any hospital experience.

I have been with this Dr's Office since 2000. Each Dr is personable, and honestly care. They know…read morewhen to send you to a specialist, but also don't have a problem saying they can't find anything. I trust these people and frequently recommend them to my friends or if I over hear someone needing a Dr. They even helped me during the time I didn't have Insurance, that doesn't happen often!

I come from a CHI group where the front desk staff blocked care and lab draws for me. I was not…read moresickly until this year and was unable to get an appt at CHI. I was referred by a new neighbor to this practice and my world is flowing as healthcare is suppose to be. They have treated me with compassion and dignity and have quickly helped me get the services I need. From the time I enter until I left in two times there I have felt truly cared about and cared for. As an old nurse from another state, to see it is still out there speaks volumes.

This is a terrible place to go, they denied seeing me for my asthma because I was on Medicaid and…read moresaid it was ILLEGAL to see me. I have never had this problem before. They were rude and made statements indicating I was poor and couldn't be seen. Overall recommend finding somewhere a lot better with a lot better staff that ACTUALLY cares about your health over the amount of money they make.

BEWARE SNEAKY CHARGES. Beware if they offer to give you tests and tell your insurance will pay for…read moreit. Insurance doesn't always cover it and you may get charged an extra office visit for having them do them but they won't inform you of that when they offer. They' may tell you that the information is on the sign in the room. How many of us read the signs in the exam room? The doctor or the PAs do not informyou of this when they are offering them. We are moving to another practice.

Have been a patient here for over 28 years. Dr. Meissner is compassionate and knowledgeable. His…read morestaff have always been kind and helpful.

I have had multiple extremely negative experiences at this facility, and the pattern has been both…read morefrustrating and unacceptable. First, there have been persistent and unresolved paperwork issues. The front desk repeatedly failed to provide my insurance company with the correct forms, forcing me into an exhausting back-and-forth between the insurance provider and the clinic. As a patient, I was left to manage problems that should have been handled competently by the office staff. Second, my experience with the billing department was equally troubling. Although I was making consistent weekly payments, I was told that I was not paying the remaining balance quickly enough. I was given an ultimatum: either pay the full balance immediately or they would stop providing my medically necessary injections. Holding medical treatment hostage despite active payment arrangements is both unethical and distressing for a patient. Another serious issue involved a clear bait-and-switch. I was led to believe that my required medical injection would be provided for a $15 fee. As soon as I paid the fee, they applied it toward my outstanding balance instead and then denied me the injection, directly contradicting what I had been told. Finally, after completing bloodwork, I was left completely without communication or explanation regarding my results. I called multiple times and left messages that went unanswered. Instead of receiving my results, I was sent a final notice for payment, stating that if I did not pay, the account would be sent to collections. I left a message clearly stating that I was more than willing to pay once my bloodwork results were explained to me--but once again, I received no response. Overall, this has been a deeply disappointing experience marked by poor communication, billing pressure, and a lack of basic patient care and accountability. Lack of communication regarding bloodwork results: After completing my blood panel, I received no follow-up or explanation of the results. Despite calling multiple times and leaving messages, I was ignored. Instead of providing medically relevant information, the office sent a final notice demanding payment and threatening to send the bill to collections. I left a message stating that I was willing to pay as soon as my bloodwork results were explained to me, yet no one has returned my call.

Now, I must state that the last two phone calls I had with the office folk with Bellevue Family…read morePractice were with Jane, and she was very helpful. I believe I have never talked with "Jane" before this. Prior to these two phone calls I have experienced what every other person has experienced with the office help. Physicians have been awesome. I normally see Carmen, but have seen two others when he wasn't available. Just like all the other people on this review site, I waited 2 weeks for someone to call about my 6 month labs. No one called, told to log into portal, needed another two calls to get that figured out. Had more problems speaking to someone there and getting a nasty person on the other line. Told Carmen about this. Been going there for 20 years and if it weren't for Carmen, my entire family would stop going to Bellevue Family Practice in Bellevue. I pray that my experiences in the future are like the ones I experienced with Jane so I can come back to this site and give Bellevue Family Practice a much better review.