I am writing to make you aware of an employee and his damaging of the Marriott name by being employed at your hotel. He had the nerve to mention my conduct, by me asking him a simple question about the Explore form. At first when we walked in no one greeted us for over 15 minutes. Your lounge is marked temporarily unavailable. I am not sure what's going on at this location, but this is extremely unimpressive and uncomfortable. After staying at several properties this way, I have never been treated so poorly. The gentleman who was complaining about my conduct is at work unkempt and barely able to keep his eyes open from what looks like illicit drug use. I sure hope things improve for you here and this is not how I wanted to end my day. read more

Element - University Housing Near Me - Los Angeles, California

Lived here during my time at USC and had a good time! Walls can be thin, but office staff is great and maintenance is super helpful! Shout out to Tony! read more

If you guys have ever thought about living at element !!! Literally NEVER EVER EVER EVER DO IT. I have had the worst experience here. It was my first living at USC AND GOT COMPLETELY SCAMMED BY THIS PLACE. It was a mess since I moved in. The place smelled disgusting and the other roommate was a complete mess. Then I go to wash my clothes a week into living there and there's mold everywhere in the washing machine!!! They told us for two weeks that they were going to replace it and STILL nothing. I go in to talk to the manager and he tells me he needs to talk to the maintenance guy and they haven't ordered the part after telling me for two weeks that they had ordered the washing machine. Bunch of liars. Keep in mind my rent is over 2k!!!! There's parties and people screaming from the pool. You can hear every single thing in that apartment! When someone closes their bathroom door, flushes their toilet, talks, walks, the cars outside, LITERALLY EVERYTHING !! There is no privacy. They have a rule of guests being able to stay 7 days and they can leave for a couple and then come back and stay another 7 nights so I have the pleasure of living with my roommates mom for 2 weeks in the tiniest apartment !! It's ridiculously overpriced!!! Get a studio at Jasper and it'll be cheaper to live by yourself. DO NOT LIVE HERE OMG!! I wish I had toured more places and never lived here. It's actually hell. I feel like all the positive reviews have to be paid ones because this place sucks. Omar is the only person at this place I would interact. He actually helped me out and I appreciate that. read more

it's been more than 7 months that I've been emailing Element AND Stuho for the reasonings of why they took off so much from my security deposit. I only got email from Amanda saying "we are trying to figure it out". I believe they should know WHY they took 95% of my security deposit? It doesn't make sense to me how they are trying to figure out reasons why they took so much of my security deposit and they started to ignore my emails when I email regarding any update figuring out the reasoning. Very unprofessional and cheap people. read more

Me and my roommates had an awesome time living at Element! Everyone was super nice and always helpful whenever we needed assistance. Out of all of these people, the most helpful of them was Chirag. He was always a text or a call away and was super responsive to everything! He was always super friendly and never hesitated to help plan our events at the pool or let us know when there was free food coming around. He always took our feedback into consideration, and did everything in his power to make living at Element an absolute blast! I know for a fact that my time here wouldn't have been without him around. read more

Element is such a great place to live, if you're looking for a nicely updated apartment in the area this is the place! If you work or go to USC, this is the place to live. It's a small enough community to where you will feel connected to the staff and your neighbors. Love the apartments and all the amenities! read more

Element - Green space on the third floor - University Housing Near Me - Los Angeles, California

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My daughter lived here while going to USC. It is one of the nicest places close to campus. No big issues. read more

This morning at around 8 am construction started right outside my window. It continued until about 9 am, during which they destroyed a chunk of the outside wall of our apartment and then they stopped working for the remainder of the day. It should be noted that today is MLK monday and a bank holiday, so I don't know why they would come in for an hour to wreck a wall and then leave. Pool and gym are still not compelte. Basement parking is flooding even without major rain. My apartment is one of few that had paid rent as the rest are protesting the fact that we live in a construction zone. I recommend living in your car rather than here, but I already signed a lease. read more

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I don't recommend living here. The walls are paper thin so you can here everything. If someone is using the drier downstairs, you can hear it, if someone is playing music across the complex, you can hear it, if your roommate is talking on the phone in the next room, you can hear every word. The people that live here usually drunkenly talk loudly, yell and play loud music at all hours of the night Thursday through Sunday. Plus the unit has no ventilation so the fire alarm is set off with the slightest bit of cooking smoke. I literally baked a pizza and the fire alarm was going off before it was done cooking. It's to the point where I've give up on cooking here. Also, if anyone cooks the smell lingers because no ventilation. To top things off it's expensive and the management is notorious for stealing security deposits. read more

Very small places for the prices they charge. I have live many places, small but cheap, and expensive but comfortable. This is the only example that is expensive and uncomfortable. I chose this place only because I am freshman year at USC and is tricked by dealers. Also they would steal your deposit by claiming that the walls need repaint even if the wall is not damaged in any way. So my words, do not live here 'cause literally you can find any other place that's better in any sense(cheap or comfortable) . Literally nobody lived in element last year renewed their lease. read more

Element is a wonderful place to live in South Central- great amenities, very convenient, friendly staff, the BEST cleaning and maintenance services, and right in the heart of downtown! I love Element! read more

Great place to live! The management staff really care about how your experience is living here, there are great amenities, and the apartments are super nice - come see for yourself. read more

Love the facilities! Love the staff, residents, and overall environment. I can easily get to school and back, and my mail is taken to my doorstep! read more

I have changed my review from 5 stars to 1 star, and I wish to give a 0 star if possible. Long story short, if you do want your secure deposit back, stay away from this place. When we first moved in, the apartment was like a mess. We sent pictures to the management people, and they promised they will take care of that. However, no one ever came to help cleaning the unit, and eventually we clean it up ourselves. The most ridiculous thing happened after we moved out. We spent a lot of time cleaning up the unit, and made it shiny like new. However, we got $350 deducted for painting each bedroom, and $700 for the living area which is actually smaller than a bedroom. We have no clue how they came out those numbers, and if they are aware of the fact that what they are doing is actually breaking the contract. We are not the only unit receiving those ridiculous deductions from our deposit, and I'm pretty sure this is not happening for the first time. AVOID THIS PALCE!!! read more

Cons: 1. Very thin walls. I lived a wall away from the living room and I can hear EVERYTHING from it! Dryers, TV, you name it. For nights in a row I had to tell my housemates in the living room to dial down the volume of the TV. In the end they simply gave up the habit of watching TV at night because the TV had to be nearly silent for me and my roommate to not be disturbed. Also I can hear people nextdoor talking in normal volumes at night clearly but in the form of murmur. It's super annoying because it's like having people whispering into your ears which will keep you wide awake as your brain unconsciously tries to decode what they are talking about! And you can't even stop them because it would seem wrong to tell people who live nextdoor to stop talking in normal volumes! 2. Charged everyone I know who lived here for the past year 190-350$ for repaint jobs. It's ridiculous because the lease clearly states that only damages beyond normal WEAR AND TEAR will cause a fee. And if this is not normal wear and tear I don't know what is. Also, there's nothing about holding tenants responsible for repainting mentioned in the lease either. 3. A few months into the lease, element started charging us for garbage disposal and sewer when in fact we were initially promised that the rent will cover everything except for power and water. 4. After my checkout date I sent a couple of emails to management and NONE of them got replied to! It's as if I am dead to them once the lease is over! 5. Tight space. If you share a room with another you will find that you cannot enter the bathroom without adjusting the chair that almost inevitably blocks the door if someone is sitting on it. 6. Our living room door lock kept breaking a few days after we had it repaired, for several times. In the end we just left it broken. Pros: 1. The management may not really care about you but at least they pretend they do when your lease is not over. 2. It is pretty safe living here considering nothing got stolen during the three or four months we lived here with a broken door lock. 3. Occasional free buffets. I never went to them though so I do not know the food quality. read more

Once or twice I had to park my car on the street at night when someone was parking on my place while the security guard didn't say or do anything useful. Except that everything was just fine and acceptable until the day I moved out. I really don't understand why they charged us $1050 for painting all three rooms and $700 for painting the common area. We already got someone to do deep cleaning before moving out. There was definitely no need to repaint every wall and door!!! read more

They are amazing! Chirag is especially helpful in helping tenants out with any problems. They are always cleaning the building, it is also very secured. It is a little bit of a walk from campus but the location is so worth it. You have quench underneath and it makes grabbing a coffee in the morning just got easier! read more

Amazing apartment complex with beautiful amenities. The fire place at the pool area and the dynamic pool lights are exceptionally stunning and the seating at the pool is simply phenomenal. The staff at Element is really helpful and kind as well. Chirag, in particular, is always a text or a call away and doesn't hesitate to come all the way to the room to help with whatever issue may arise. He is extremely professional and very friendly and is always a delight to meet. Element is a great place to stay for its amenities and more importantly, wonderful staff. I would definitely recommend this complex for anyone looking to live near the USC area. read more

Avoid Element, and any properties under the Stuho management AT ALL COST! ----------------------------- Just like what others are saying, the management staff is the only highlight of this place. Other than that and the cringy events, it is a huge meh... I am writing this during my final exam week, and there is unbearable construction noise going on right now. I just can't believe they are still working on the restaurant. The restaurant should be finished in Aug 2017. Because in their flyers, the included restaurant and juice bar are their huge selling points. Although I really didn't care about the restaurant, and this is borderland false advising. I do care about my living experience. I just don't understand the logic of not working on the construction during Aug - Oct, where it is just the beginning of school year and no one needs to worry about their coursework. And decided to work from the midterm week all the way till today, the finals week. Are the construction workers massive trolls? Not only that, there is a time period that they will work at 7 AM, and when everyone is waked up by their noise around 9 AM, they stop. ---------------------- May 2nd 2018 Update : Yep, it is happening again boys, they start the construction in the finals week. Noise from drills and hammers and more! Starting at 6 AM all the way until 8:30 AM and they stop. Of course no one will possibly be disturbed during these hours. There are 12 weeks in the semester, of which 10 are not midterm/finals week, but they just choose to mess with you in the 2 weeks that you have the most stress and need the most sleep. Well done Element! ---------------------- The price too, the price is barely tolerable if everything works they way they claim in the flyers. Hint: they don't There is a gym: it is small and only have 6 equipment. It also smells like Chernobyl with all the fresh rubber and paint smell. Just go to USC Village gym instead, people. There is a pool: it is so small that it barely fits 5 people. There are parkings: its an extra $150/month, and you are sharing the space with another resident. Good luck when you need the car badly, and he is so wasted to move. The upper rooms is so small that it is not suitable for two people to live. However, if you can't get another person to share the cost, it is very expensive. Judging from the past review, the WiFi is better this year, but it is still not that good. In the night time the internet speed sometimes are so slow that you can't watch a YouTube video at 1080P. My friend who also lives in this apartment, he told me that they are suffering from random WiFi disconnects. The upper room also suffers from cooking smoke. The cooking smoke will get trapped in the upper stairs, and leaks into your room. Your room will smell like kitchen. If you keep your window shut, you room will smell like kitchen HOURS after people downstairs stop cooking. Personally I have to buy door seals to seal the door, and it is not that effective. At lease they should add a vent in the staircase, which would help a lot, but nope. Although the management staff is nice, they can't do s**t when someone is violating the rules. There is a person living on the top of my floor, and s/he likes to play loud music day and night. The only problem is, there is a "quite hour" in our contract that prohibits loud noise from 10 PM- 7 AM. And clearly that person is too busy to care. I talked to the management multiplies times. Everytime the staff told me that this will be the last time, next time they will be fined. I guess the fine never got executed because the DJ is still active. Oh did I mentioned the fire alarm has been going off randomly? Not the smoke detector, the actual fire alarm. There has been three times the fire alarm in our unit goes off, and 911 came. There is another time that the whole apartment's fire alarm goes off. All of it is at mid night, so good luck to your sleep. Update, it has been going off for six times. Ants Problem! Hope you like these little guys, because they are everywhere, in the bathroom, living room, and kitchen. One of my friend who lives in another unit also have this problem, so it is not a rare thing in this apartment. Are there only bad things? Of course not, but I just don't want to mention it. With all these drawbacks, why would you live here anyways. read more

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The former management and staff were dishonest and a nightmare to deal with. Thank God, Naima and Cory took over and they're both an absolute pleasure. They're responsive to emails and phone calls and actually have the residents' well being in mind. They'll always greet you with a warm smile in the front office. That being said, the great staff is really one of the only highlights of Element. The price of the apartments is just far too high for what you get. Our "gym" isn't much of a gym. The pool is tiny. Construction is still ongoing even though it was supposed to be done last August. There are many places where you can get a private room for cheaper than the shared rooms here. It's cozy here, but nothing special. However, if you have the money to spend or have rich parents or something, go for it. It's near the restaurants on Hoover and the Ralph's on Adams. Location is nice, rooms are nice, management is cool. So if you don't mind the outlandish price, I'd recommend it. read more

My experience living here was excellent--good proximity to lots of locations and good amenities. Chirag, one of the guys that works at the front office, is amazing at his job. He's incredibly helpful if you have an questions or issues, and he makes living at Element as easy as possible. Chirag, I don't know how much you get paid, but it isn't enough. You'll be in good hands at Element! read more

After paying for an entire year of rent for a 3-bedroom apartment (for 6 students), where only 3 of them actually lived due to Covid (lease 8/14/2020-07/31/2020), Element has yet to return our Security Deposit. We received a reduced check for the depo that was not for the full amount of $3,000 even though 3 adults cleaned the room for 3 hours and took pictures, should have gotten full depo back, I personally wiped down everything including the floors. Then, due to the fact their reduced depo check was made out to all 6 of the students (when only one could deposit it), it was 'returned' by Element's bank. We then wrote a letter, signed by all 5 roommates, stating that one student could receive the check (the only way we can actually get paid) and we have emailed and have heard NOTHING. This is beyond the pale. Small claims court is our next step, BUT WE SHOULD NOT HAVE TO GO THROUGH THIS. Would not recommend this apartment to anyone. ZERO STARS, terrible. WOULD APPRECIATE IT IF SOMEONE FROM ELEMENT WOULD RETURN MY EMAILS AND THE SECURITY DEPOSIT CHECK FOR THE APARTMENT RENTED- OUR LAST LETTER WAS DATED OCT 15, 2021. read more

Updated ranking, mid 2017: Construction continues, with wielding and workers abundant. However, developers are making a coordinated effort to improve students' experience, and this has made living here better. One star rating, circa 2016: Difficult for six people to share one fridge. Walls are absolutely paper thin (I can hear my suite mate breathe). Still a construction zone. read more

If I could rate it 0 stars I would. Not only was element the dirtiest student housing I have ever lived in (when I moved in, there was no cleaning whatsoever; if i wiped a dry towel on the ground it would turn black), but also the most poorly run facility. If there weren't a housing shortage at USC, they would surely be out of business. They tried to sneakily charge me 2 extra months of rent, never answered phone calls, locked their office doors (like the cowards they are), and would add charges and fees to just about anything they could. Not to mention, the facilities were closed for half the year with no compensation. AND rent was exorbitant at over 2 grand for a closet sized room. The only gem in the whole operation is Toni, the maintenance man who carries everything on his back. Amanda Stinger cannot be held accountable nor can anyone else within the management team. Richard is mentally challenged and can't keep up with what you are telling him to save his life. Frustrating is an understatement. Please for the sake of your mental well-being, do not deal with this inept management team. read more

Overall good place to live. It is located just down the street from the USC Village so it is a convenient place for students. The management staff is nice and helpful for all residents, especially completing work orders. The lounges and pool are great places to hang out at here. read more

Thin walls, thin windows, overly priced, incompetent management, and they steal your deposit, charges $350 for painting when there was no paint damage. Avoid at all costs! read more

Worst lease inquiry ever. Staff did not respond and then asked me why I didn't put the deposit. He then asked me to live somewhere else and park on the street. read more

Would honestly give this place 3.5 but I'm rounding up to 4 because it doesn't let me do 3.5. Overall I liked living here. I had my own room and lived with 2 other roommates. I enjoyed my experience. But at 1750 base rent + 60 utilities + 150 parking, it's really expensive, which is why I would say 3.5 stars. It's not really worth the price but you pay for the convenience. The walls are super thin. I can always hear my roommates. The 3 of us barely squeezed into our 3 bed 3 bath suite. I was lucky to get good roommates. This place would probably suck with 6 people crammed into a tight living quarters. Anyway, to summarize my review: Pros: -Clean and fairly new building - Close to campus and USC village -Great management staff -Wonderful perks (gym, laundry, etc) Cons: -Thin Walls (REALLY thin) -SOOOO expensive -Wouldn't recommend living with 6 roommates in one suite. You'll be crammed read more

The management team, Naima and Cory are absolutely incredible. I had a difficult and hectic time moving in (lost keys, had to tow car, etc etc), and my only saving grace was those two. Naima was very understanding throughout the entire process and was very patient and helpful. I feel very safe and at home here. The security is friendly and attentive, there are really cool outdoor areas, and it feels like a real community. Despite the outlandish prices for very tiny accommodations, I would recommend this housing. Even though... it's so... tiny. There's no storage space - absolutely zero. Not even enough room in the fridge for six people to share. But definitely still a good choice for juniors & seniors. The location is everything, really. read more

Tony, who fulfills work orders, is an absolute king and will help you with whatever you need. It's pretty quiet usually and the pool is nice. read more

Expensive rent, noisy, bad design for the kitchen, crazy charge when you move out (more than $1500 for our apartment)

I was a bit hesitant moving in at first, due to all the negative feedback. However, being short on time and really needing to find a place I decided to give Element a shot. I called/texted in and was greeted by Colby. Let's just say Colby made the process super easy and simple. He answered all the questions I had and when I was ready to sign the lease he walked me through the process. Within a day, I signed my lease and was given a move in date. It's student housing, so you'll be sharing a place with 5 other students. Element is really good at rooming you with students within your grade level. The rooms, bathrooms and kitchen are very spacious. The couch is actually very comfortable. All the roommates have different schedules, so you barely see everyone home at once. The apartments are right next to USC campus. So the area is basically a college town, everything is within walking distance. There's a target, Trader Joe's, and Ralph's. I've been here for 2 weeks now and love the place. I'm glad I was able to find a cozy home for the next 12 months. A lot of the reviews on here are people complaining about little things. It's LA you're not gonna find a safer place for cheap, and if you do it's most likely a scam. read more

Element management, especially Chirag, was so helpful. I had such a great experience there-everything was clean and maintenance requests were fulfilled so fast, thanks to Antonio! Would absolutely recommend. read more

Pretty much a shithole. Poor internet, small rooms, overpriced, etc. The only thing that's good is that management is responsive and by far the sole reason that's preventing me from burning this place down. Only live here if you have a. Too much money b. don't use wifi c. You're insane. read more

This review is a bit overdue... We came by Element a few weeks ago on a Saturday. We showed up in the evening around 6ish while the man was taking in a open house sign. My wife and I with our daughters spent the weekend painstakingly searching for the perfect fit for our girls... I was compelled to write this review entirely because of the outstanding service I received from Element staff. The natures brew recommendation also helped. I apologize in advance for butchering the name. The guy we dealt with was Shurag! or is it spelled sherag? (really hope i got that right...) Basically, to describe the situation.... We were a little late to party. Any tolerable living establishment we visited was either close to being fully booked or just a place that made me think.... "there is no way my girls are living in a place like this!!"!. The lack of attention, basic customer service and rude treatment we received from each and every one of them was surprising and extremely frustrating... But hey I get it... most of these places are closed to being fully booked so they're not expected to care about anyone they wont make a buck off of. That being said element was our last stop for the weekend. Even though all they had was 1 bedspace left,even after making it clear we wanted 2 individual rooms for our daughters, we still got treated like actual people!! What a rare thing to experience. Got a great tour of the place. Really nice feel to the place. Cool pool area, lounge area on the third floor and a nice little gym! we walked out of element feeling refreshed and with a boat of information on important questions to every place we consider choosing. Its really a shame they didn't have any units with 2 bedrooms available. I would of really felt great about my girls living there. But it is our fault for looking so late. Element was like a breath of fresh air. I felt a extremely bad we walked in and started out angry and rude(mostly my wife). By the time we left everyone was feeling great! although, I felt it was a shame we didn't hear of this place sooner. We will definitely be coming back start of the next year if the current housing situation I've found is not up to standards. read more

These new apartments are AMAZING. When I moved in, it is was so clean and looked literally like a hotel! The staff are so helpful, sweet, and caring. Chirag has helped me multiple times with things including packages, my bills, the list goes on!! 100% recommend these apartments to anyone, especially USC students. It is a easy walk to campus and the village. read more

Cory, the property manager, is a delight. Honestly, pretty much everyone who works at the property is awesome. Other than that, I kick myself every day for agreeing to live at this shithole. The price is absurd, the apartments themselves are tiny, lack natural light, ill equipped, and shoddily made. We had two different stairs break simply because someone walked down them too fast. The floorboards were ripped up as we tried to move something we had taped to the floor. The washer and drier make enough noise to disturb me in the next room with the door closed. The air conditioners seem to be mainly aesthetic. The furniture is cheap and uncomfortable. The roofs began to leak within 6 months of the opening. On top of that, Stuho treats its residents like absolute shit. If we're not being ignored, we're being lied to. We were holed up in an apartment 4 miles away for three months while stuho constantly told us this place was almost done (I was given 7 different 'worst case scenario' move in dates before we actually moved in). The owner is a man named Paras Bhakta, he owns a lot of property around campus as well as Stuho. I mention this because Stuho representatives (including UB, who I believe is actually related to him) told me for two months that they didn't know who the owner was and couldn't get in contact with him. Overall, Cory is really great, but he can only polish a turd so much. If you are fine with living in an overpriced, falling apart shithole held together with superglue and empty promises, more power to you, taco Tuesdays are pretty bomb. If free tacos once a week and a delightful office full of friendly people doesn't tip the scale, find somewhere else. read more

Element has been a great place to live this past year and the staff is always so helpful and accommodating, especially Chirag! He has helped me with many favors, even after my lease was up. A very clean and nice place to live by USC! Highly recommend. read more

The building of this place is nice and new BUT that does not make-up for the management team that is unresponsive and unprofessional. I put up with it over the school year because it was rarely worth voicing complaints to Amanda, the property manager, due to her inability to respond to emails (even though it's her job). However, my frustration has reached it peak because they have failed to respond to my multiple emails about the money that they owe me. When I sublet my apartment over the summer, I overpaid rent and was told by Amanda that I would be reimbursed with my security deposit. Well, it's not October and I have emailed and called trying to get the money that I am owed and its crickets. Don't live here if you don't want to deal with the worst management company around USC (10/10 recommend GF property group if you are looking for a good management company. Element is a joke compared to them) and if you don't want to have your money stolen. Dealing with this management is like putting a pig in a skirt. read more

Despite all the problems at the start of the year, Element is quickly turning into a great place for students to live. This is mostly due to Cory, the new resident relations manager. He has had a plethora of experience working with student housing companies and that is super clear. The other day he put together a party at the complex with a DJ, free food from a food truck, drinks, a mixing station, etc. He is turning the place around and making this a great community to be a part of. He will take good care of you should you be lucky enough to live here. read more