The best job carpet cleaning I have ever had! You can tell it's clean. I swear they put the bounce…read moreback into the carpet. The techs show up on time, and give you plenty of notice. I had a leak in the second floor bathroom that ruined the drywall, the ceiling of the living room below, then deeper through the main floor to the finished basement. ServiceMaster did the initial water abatement, and removed the drywall and the sodden carpet pad ; they brought large fans to dry out the floors and carpets. Wesley had to keep coming to check on the fans daily, communicated what I was to expect and seemed genuinely concerned. He told me that they would come back to clean the carpets after the ceilings were done and the padding/carpet was relaid. Lucy came back and was simply lovely in dealing with the carpets. She was very thorough, understanding, and did an excellent job cleaning the carpets. They look really great now. I will never call anyone else.

From the owner: Life can get messy. Whether it's flooding, fire and smoke damage, or the aftermath of a traumatic…read moreevent, getting back on your feet can seem impossible. That's where ServiceMaster Restore comes in. We are trained professionals who will get your household or business back to normal quickly and efficiently. As a leader in this industry for more than half a century, we've perfected the process for quickly identifying damage, determining the restoration services needed, and minimizing trouble and inconvenience on your end. When disaster strikes, every minute counts. That's why ServiceMaster Restore is here for you 24 hours a day, seven days a week, 365 days a year.

On July 13, 2015 our school experienced a devastating water leak that flooded the entire lower…read morelevel of one of our buildings, destroying 8 classrooms. On August 24th, we opened school on time. This was due in large part to the outstanding job that Libby and her crew at ServiceMaster did for us. From removing the water, drying out the classrooms, disposing of unsalvageable items, packing up 1000+ boxes to store offsite, computer restoration and more, they were there assisting, guiding, and getting the job done - better than right. And then, they worked all day on a weekend to bring it all back in and set us up! Whew! I don't wish a flood like ours on anyone...but if you have one--call ServiceMaster of Bel Air! You can trust them that restoration will be done right!

From the owner: Has your home or business experienced damages? If it is from a fire, flood, or smoke, then it's…read morecrucial that you get the restoration services you need to get back to normal. ServiceMaster Restore offers 24/7 disaster restoration services that will make your home or business whole again. Our restoration company is backed by a national franchise network with over 65 years of experience. We are committed to delivering total customer satisfaction. We offer everything from weather damage restoration to fire and smoke damage repairs to mold remediation. No matter when disaster strikes, ServiceMaster Restore is a restoration company that will be there, day or night. Our company is available 24/7 for emergency restoration services near you.

We had severe flooding in the basement of our rental property and Frank was ready to go, right…read morethere to help as soon as we called him. From the very beginning he made one of the most stressful situations we've encountered very manageable. Within a day, he was able to pump five to six inches of flood water out of our basement. By the next day he had the basement dry and back to normal. He then came over and monitored the basements progress for the next four days, taking photos and providing detailed documentation for us to submit to our insurance company. In the end, he charged us a super reasonable rate. For home owners in the Baltimore area, we 100% recommend Frank and A1 Carpet Cleaning. As property managers, we really value working with reliable contractors we can trust and he is a perfect example of such an individual. He and his wife have a great family run business. In the event of a flood related emergency you can definitely depend on them.

From the owner: Carpet cleaning, water damage restoration and air duct cleaning!read more

This was the WORST contractor experience I have ever had!!! You cannot imagine the way that they…read moreleft our personal belongings today. Items piled on top of multiple tvs which are likely ruined. A new jacket thrown on the floor that is extremely dusty. Everything is dusting because they didn't have the decency to cover items with plastic. A brand new Disney towel was used to wipe their clear chalking cause they didn't have the decency to ask for a rag. They then threw the towel away hoping I wouldn't find it in a box of trash they left. My trash can lid is missing. They ruined baseboard in many areas by prying it up with a bar. No one confirmed the flooring they were using and it looks much darker than what I selected. No one explained that they were done and they just left. They also left marks on newly painted walls and didn't bother to wipe them off. Not to mention the last time they were here to do the job they let my dog out of the backyard who could have been lost forever or hit by a car. Luckily someone found her and returned her but no one apologized - not the contractors, not the project manager and not the owner of the company. I would NEVER recommend this company. And I guarantee I will tell everyone about their horrible service, will complete a survey everywhere possible and turn them into the better business bureau. Everyone here today should lose their job for being blatantly extremely disrespectful of my property and this type of business should not be allowed to continue to service other people. Such extremely horrible disrespectful service!!!! It's mind blowing that there are people out there that would leave someone's home like this.

Where do I begin? I had a flood in my basement with about 3" of water due to sump pump quitting…read more First-lesson learned is NEVER use companies your insurance company refers (Nationwide in my case). I asked the rep several times if they receive remuneration from this company for referring them and never got an answer. First contact they showed up without an appointment so we rescheduled. When they came in I specifically told the supervisor (?) that the stacked packages of waterproof flooring on my floor (nearly a thousand $ worth) should be left there. If anything the bottom one had gotten wet but the rest were stacked on top. They ended up in my back yard behind a picnic table and I didn't see them until after Christmas ( this event happened in September). I really thought they were under one of the piles they made of things in the basement. When I complained I was told they could come back and remove and trash them. I want my flooring or the cost because they were not trash. They never spoke to me of how they were removing stuff that was "unsalvageable" according to them. They only spoke with the insurance company. My coverage was only $5000 and Duraclean charged almost $3200 to remove stuff, cut drywall and place fans. They left large built-ins in front of my sump pump closet where I needed access to a water cut off and the new sump pump. I'm 71 so could you imagine how hard it was to move those things? My hose bib pipe split because of this and I now have that expense as well. Not once did anyone on site consult with me about how this process would work and what was being pitched out. Also drywall was cut out and they hit my WiFi which was repaired by Verizon and it has never been right since. I had to ask for an itemization of their work and the cost and did finally get one but was initially told that list went to the insurer. I questioned why the cost of the fans and dehumidifier rentals were so high-that was a huge chunk of their bill. I was told it was in line with industry standards which doesn't make it not exorbitant. If the company owns the equipment their charges shouldn't be that high in my opinion. If I had rented that stuff myself I would maybe expect the kind of price they listed. The experience was horrible in every way and I'd never use them again. Once again word to the wise: Find your own contractors. I went with Nationwide's referral because I was so distraught about the mess and not thinking clearly. I've had some time to think about it and the only recourse now is to file a complaint with MHIC and/or small claims court for the flooring left out in the rain and snow and other issues. It took me this long to post a review after this mess because I was dealing with a terrible bout of depression from it. Please think carefully before you accept your insurance company's referrals and final check. And- check your policy for your limits-the basement is in total disarray and $5000 was about a third of what I needed to clean it up and make it whole.

These guys were good, REALLY GOOD. Showed on time and got straight to work. They were cautious with…read moreour furniture and even understanding with our 1 year olds nap while they worked. They did her room first to help make that nap happen and we are grateful for it! Great quality work as well without trying to up sell us anything. Our stairs were destroyed and they look new again. The same goes to our playroom area (where the kids hang) as well as some NASTY stains that were here when we bought the house, they are gone and the home feels, smells and looks amazing. Highly recommended and very satisfied with the service, quality and price. Lou and Jason were great dudes and a pleasure to have in our home during their stay.

We've used B&L Carpet several times over the years. I can't say enough about Lou and his Team. The…read morework is timely, exceptional, affordable; and B&L opera!tes with the utmost professionalism!! I highly recommend!!

Excellent work installing our sliding doors. Professional and clean crew. Will recommend to friends…read moreand family.

I recently had a pipe burst in my kitchen which caused significant water damage to my home. On the…read morerecommendation of a friend, I gave PuroClean a call, and I am thrilled I did. Joe and Ed quickly assessed the situation, alleviated all concerns and then promptly began the necessary remediation. The crew that performed the reconstruction was prompt, courteous and clean. Now that the project is complete I wouldn't hesitate to use them in the future. They went the extra mile to ensure my wife and I were happy with the results and did not miss a single detail. They exceeded all expectations!

Our refrigerator water line broke and flooded our basement. We hired Paul Davis Restoration…read more They were amazing. Michael and Samantha were polite and answered any questions we had. They were professional and efficient. I would highly recommend this company! Especially Michael and Samantha! They were awesome!

A pipe burst in my house, and what seemed like everyone else's house the winter of '13. The…read morecontractors who specialize in water mitigation, drywall installation, floor repairs, etc. were 'in the weeds' but I never felt like another 'number' when it came to Paul Davis Restoration. Bill Myers was the general contractor of Paul Davis Restoration did everything in his power to make sure the insulation was installed ASAP, the flooring matched the original, etc. Not only did the pipe burst, but I had ANOTHER claim with a leaking roof. My roof was installed in September '13 and was leaking by Feb '14. Of course I had a warranty for my room, but my general contractor who was hired was a 'patch work' guy. One of Paul Davis Restoration's employee, Triston, came to my house outside of his normal day-to-day to show my contractor exactly where the leak was, and other weaknesses in the brand new roof. He gave me his card and was extremely responsive. Thank you to Bill and Triston of Paul Davis Restoration.

Excellent experience. It sucks to find mold/mildew but Val responded quickly to my initial call and…read morewere able to remediate the problem within a short time. Val and his team were professional, detail-oriented and courteous. They explained the process, gave me a reasonable price and did the work with minimal disruption. Good communication the whole time. Would definitely recommend.

Excellent job. Professional and the price was of value. The HVAC cleaning made an almost immediate…read moredifference in the air quality. It was easy communicating to set up the service and was able to have the service within days of calling to make the appointment. Highly recommend.