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    Elegant Memories

    5.0 (1 review)
    Open Open 24 hours

    Services - Elegant Memories

    Bartending services

    Catering services

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    8 years ago

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    Michelle S.

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    Mother’s Lounge - Second Floor Bar

    Mother’s Lounge

    (8 reviews)

    I had a very upsetting experience at Mother's Lounge during pub quiz night…read more I am autistic. I arrived late, did not have a team, and was standing alone in the corner trying to be unobtrusive. There was a small stage with a folding table where the quiz host was asking questions. Between questions, music would play while people wrote down answers, and I was singing along quietly. Staff told me to move away from the stage, and I did. Then they told me I was not allowed to sing along with the songs between questions and called it disruptive. The situation escalated from there. The context matters.This was a bar that does karaoke regularly, and there was already a loud song playing between quiz questions while people were writing down answers. I was singing along to music that was already in the room, not trying to interrupt the quiz or perform over anyone. I also stood as far away from the quiz participants as I could without going outside, and when I sang louder than softly, I turned toward the wall/corner because I was trying not to project into the room. Maybe the sound carried more than I realized, but my intention and my behavior were not careless or hostile. When I became visibly upset, they threatened to call the police if I did not leave immediately. I said I needed five minutes to gather myself and my belongings. They refused and told me I had to leave right then or they would call the cops. That is when I raised my voice. I understand venues have rules. But there is a big difference between enforcing rules and escalating an overwhelmed disabled customer who is trying to comply. This was humiliating and frightening, and I hope ownership takes disability awareness and de-escalation seriously.

    I really liked it inside here. I went for taco Tuesday and the tacos were BOMB. Montana gave us…read moreamazing service as well! The vibe was cute and colorful and the upstairs bar area was nice and intimate. I will be returning.

    Elegant Memories - catering - Updated August 2026

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