I've been a longtime client of The Honeycomb Cottage and wanted to share some feedback about my…read morerecent experiences. When the spa first opened, I was thrilled to have local alternative to driving into Atlanta. After living in McDonough for 45 years, The Honeycomb Cottage quickly became one of my favorite spots. Even after moving, I continued to visit and maintained a membership for over a year and a half. I eventually paused my membership because I had accumulated several unused credits, planning to use those up before restarting. Unfortunately, a series of frustrating experiences has made me decide not to return at all: * I once arrived for a facial and waited over 30 minutes past my appointment time. I later overheard staff discussing that the aesthetician hadn't shown up and couldn't be reached. Another team member eventually worked me in. * On another visit, my niece and I scheduled facials together. Once again, one of the aestheticians didn't show up, causing delays and confusion. * At another visit, my massage appointment was canceled shortly before my scheduled time due to the therapist having car trouble. While I understand that things happen, I was rescheduled for the following day--only to arrive and find that I wasn't on the schedule. Thankfully, a therapist happened to still be there and kindly stayed to do the massage, even though he was about to leave. * I also once scheduled a HydraFacial, only to learn upon arrival that the machine was broken. I wasn't notified in advance, which was frustrating since the spa enforces a 24-hour cancellation policy but didn't extend the same courtesy to me. This seems to be a common problem and the appointment should have never been scheduled due to it being broken. * When trying to call to make an appointment you have to call several times before getting someone to answer the phone and help. I also tried reaching out to the business about these concerns. It took several weeks of follow-up calls before I finally received a response. They seemed to not really care and make excuses for the actions of the spa taking no blame or ownership of the actions. After they finally got back to me, I was told they would give me a free service, but when I arrived, they had no record of it. Fortunately, I had the email where I was told this. I did use the credit but this was not something that magically makes their actions ok. I hope the spa will improve the client experience going forward. I loved The Honeycomb Cottage in its earlier days and would love to see it return to that standard of reliability and care. Unfortunately, based on my recent experiences, it feels as though the staff and management don't prioritize communication or accountability the way they once did.

This is a wonderful place! It has a wonderful ambience and the staff was very sweet. Renee did an…read moreamazing job on my massage. I would definitely recommend visiting this business. I hope to be able to return soon.

What was my first waxing experience will probably be my last because the waxing technician who…read moreperformed my Brazilian completely ignored my concerns and requests. After repeatedly telling her the wax was too hot, she continued to put it on my body, barely letting the wax cool off and I was burned multiple times. I was burned to the point where my legs were shaking from the pain. She also did not touch/rub the waxed areas immediately after taking off the waxing strip to lessen/disperse the pain. Not only did I leave the place bawling my eyes out, but I was met with was "waxing isn't for everyone, babe" from another tech during payment. Not only was I in pain from the simple wax itself, which could've been a LOT less, but the person I trusted with such an intimate part of my body could not bother to listen to my concerns. I was just another "client" who was not worth listening to because they're a "waxing expert." I was really looking forward to going there for many other treatments. I was so happy to see Locust Grove get an upscale waxing/beauty place like this, but I will never go to them again.

I've been here twice, both times I was taken care of excellent! My eye brows have never looked…read morebetter. I was introduced to threading and it was a life changer for me as wax always burns my skin. Very kind and professional!

First time experience was great. Came in with zig zags left feeling like a new me. I have been…read moresearching for an eyebrow place for a long time. I have already scheduled my next appointment. She is 4 minutes from my office and very accessible

This was my first time ever doing anything to my lashes and let me tell you. She did an AMAZING…read morejob. I got the lash lift & tint! She made me feel super comfortable and kept a great conversation going she did not let me down 10/10 recommend. I will 100% be coming back for more of her services

Full disclosure: I was late. I called but my appointment was at 8 and they open at 8 and I called…read moreat 7:11 am. The front desk person (blonde, great smile demeanor and willingness to help, blue blazer) and the nurse, Sharee were phenomenal. Sharee asked my comfort levels, pain tolerance levels and we knocked out 95% of what I needed within the time I gave her. I am so thankful! Apologies again for the lateness but the professionalism was top tier. She was great and Black woman like me. The conversation and vibe was just enough for me lol. Not too much or too little.

My technician was great and my session went very well today. I discussed with her my concerns about…read morepremature graying due to the laser hair removal treatments. She listened and stated it was a new side affect she had never heard of but she is open to looking into it. I told her that research shows that it does happen, it's just not widely reported. Looking forward to my next session to see what she finds out.

Everyone seems to be happy with the services, I know my wife only comes here to get a Brazilian…read more The price is right in line with the customer service you get. It's nice and clean inside so that's always a plus. The atmosphere is laid back and comfortable.

So, I was in desperate need of a Brazilian Wax! I love coming to B. W. By Andreia bc they are…read morealways nice, clean, efficient, and the customer service is always lovely. I have previously been to two other locations, Conyers and Midtown. The Mcdonough location is closest to me. The receptionist was very sweet! She offered to schedule me an appointment at 3 but i was looking for something earlier and she made it happen. I experienced a gps mishap. Make sure to type in "Beauty Wax Center" in Waze if thats the gps program you're using. After reading reviews, I requested Stephanie and she was nothing less than absolutely amazing! She was sweet and talked me through the entire process. Make sure when you book to ask for Stephanie! Tell her Ashante from yelp sent you from this review!

Locust Grove and McDonough, there are new owners at the nail salon in Locust Grove, 4 Seasons on…read moreHwy 42. They are amazing and I can assure you I am PICKY! I like to find somewhere and stay. This place is TOP NOTCH! The owners are on site and offer the widest range of brand new products of any salon in town. They are trying to build their business by word of mouth. I've been about four times and I have decided that it's worth my drive from Macon every two weeks. It's a clean salon that uses new liners and new files for each client. Go by and meet the owner or have MinhYen Nguyen (Yen) spend an hour pampering you with the best pedicure EVER!!! (Additionally, they all speak English in order to better serve you). #4seasonsfan

The best in the business !! Great and fast services. Julie…read moreis so friendly and truly cares about her customers. Her aunt did and amazing job on my pedi You will not regret coming!

I've been going here every 3-6wks for about a year and a half. The business is in a room (closet)…read morein hair salon but there's everything neede to get hair removed. It's clean and compact. You lay on a treatment table with a large wedge under your knees for comfort. Theres usually music playing contemporary pop/rock. Chrissy is very professional. She is on time and efficient for all sessions. She takes extra care for the skin before and after the electrolysis which I appreciate. She is responsive to any concerns you have. There's always availability for my next appointment which is one reason why I chose this business and I'm glad I did.

From the owner: I specialize in gentle hair removal, minimizing surface reaction and unwanted secondary skin…read moredamage. I understand and navigate the complexity of ethnic hair structure and histology that other methods find difficult to maximize results while maintaining the integrity of the skin.

Great experience with these ladies! My daughter and I went for spa pedicures and I also had my…read moreeyebrows and lip waxed and had a basic manicure. The ladies that attended us were all friendly and gentle. The atmosphere in the saloon is wonderful - very calming and soothing. Reasonably priced! Will definitely be back again!

I have been here twice, very nice , good customer service. Prices are fair , Thank youread more

I had my brows done at looks and they are AWFUL! Way too big and way too dark! I paid upfront my…read morefollow up appt was never made and I was never contacted. They would not take my gift card back even though I was moving 70 plus miles away. Horrible! Run do not walk away.

Really needed my hair cleaned up and have yet to find a place around here…read more I think I found it: Jennifer was so pleasant and fun to chat with. She listened to what I wanted (I prefer less layers and minimal texturizing with those scissors) and I greatly appreciate it! Plus she finished me off with a fab wave The building is really cool and I enjoyed the products she used on my hair. Highly recommend!

Love this waxing salon! The Queens are always on point and…read moresuper helpful! They make you feel comfortable and cozy. Good waiting room atmosphere as well. Great prices !