Went in with no appointment on a Saturday afternoon for a watch resizing, was quick easy good job ,…read morewould return

Excellent service by very friendly and knowledgeable people. Our engraving project was very…read moreimportant to us and we are very happy to say that they did a wonderful job! The pricing and timing worked very well for us and we heartily recommend them for this service. We look forward to working with them again.

Have had. Several watch battery's replaced and watches repaired; very happy with results and…read morecustomer service.

Went in to have batteries replaced in two watches. AJ was awesome, super professional and friendly…read more He replaced the batteries, adjusted the band for my son (I gifted one of the watches to him right there), cleaned both and shined them up - they looked brand new when he was done. I was prepared to pay 5X what I was charged put it that way. Great experience!

I went to have my watch battery replaced. Amazingly they have a free service and name a charity of…read morethe month to which you can donate, but there was absolutely no pressure. I have a very basic / cheap Timex watch and other places had quoted $15, $20 and even more for a battery replacement......cheaper to get a new watch. I was very impressed by the service, parking and place as a whole and would go back for other needs.

I was in a pinch to get a watch engraved and they came through for me! I purchased the watch from a…read moredifferent retailer and they still provided quick and affordable engraving service to me. When I went to pick up the watch only several days after dropping it off, I received wonderful customer service and help again! I was very thankful for Samantha who showed us wedding bands and explained so much to us. My engagement ring was also cleaned by them for free! I felt very welcomed and taken care of.

Although the storefront is small and unassuming, the interior is a little haven of jewelry and a…read morefinite, but fine selection of watches. I just needed a replacement battery for my husband's watch. The lady behind the counter addressed me with every courtesy, telling me that the watch would be ready in just a few minutes, and that if I'd like to see anything, to just let her know. I appreciate the prompt and professional service I received!

They are amazing at helping you find exactly what you are looking for. They also resized my wedding…read morering & did a fantastic job.

Sales and service are impeccable. If you want great jewelry and a great experience, got to Malak!read more

We love working with the professionals at Malak! They provide excellent customer service…read more Everything I have ever purchased has been the highest quality. They remember me and treat me like I am someone special whenever I am there for a repair or new purchase. I will always go to Malak and highly recommend!

I've been using FaceTime Foundry for decades. Brent & co. are the only people I trust to work on my…read morejewelry.

My fiancé and I went in with ideas for wedding bands. We met Deborah, she was extremely kind,…read moreknowledgeable, and had a service mindset. We felt we were in the right place to make our jewelry decision for our upcoming wedding! Thanks Deborah, we appreciate you.

Worth the drive to Gastonia. I much prefer the personal service we received for our wedding bands…read moreand an engagement ring. My now wife had her grandmother's engagement ring. Morris jewelers too her stone and put it into a new setting. I will definitely be back for anniversary gifts. I saw a beautiful set of earnings and an anniversary band.

When I ordered my wedding band I told them it was too small and they wouldn't listen and ordered he…read moreband too small.. When I took it to get sized they were still hesitant to listen to my ring size. When I picked up the ring it wasn't even sized at all. I would rather pay someone to listen and fix it correctly

Booked an appointment for today to look at wedding bands and Mary Kemple helped us through this…read moreprocess. She was helpful and super patient with us. She let me try on several options since I liked too many of them. There was no pressure to buy right then and there. But we will definitely be buying just still need to figure out which one out of the four I want. Thank you Mary! Really appreciated the help!

My partner and I had an appointment with Mary Kemple recently and it was such a great appointment…read more Mary walked us through the whole entire ring selection and process of buying the ring and the logistics of it. It was so insightful and helpful. She never pushed me to make a decision on the spot and that is what exactly I was looking for. I haven't bought a ring from them as I continue to do more research, but highly recommend Mary Kemple!! She is amazing!

Shoutout to Caleb for hooking me up with an amazing engagement ring. He made the whole process…read moresuper easy, no pressure at all, and walked me through everything so I knew exactly what I was getting. You can tell he really knows his stuff and actually cares about people, not just making a sale. Couldn't be happier with the ring -- 10/10 recommend if you're looking for something special.

They gave me exactly what I happened to want for my Rolex when I sold it and worked out a deal for…read morea graduation ring for my niece simultaneously. Great store and great people. Will return.