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    Electric Drive

    4.5 (2 reviews)

    Services - Electric Drive

    EV charging stations

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    9 years ago

    Helpful 5
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    Love this 7
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    8 years ago

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    Grayzer Electric

    Grayzer Electric

    (489 reviews)

    I had one good experience with these guys when then installed a tesla charger at my old house and…read moreat terrible experience with them with they installed a tesla charger at my new house. The first time they did it they installed a 240 volt outlet in my garage and I plugged a tesla mobile connector into that, worked well. The next time they did it at the new house, I thought they would do the same thing but apparently they stopped installing the mobile connectors. Now they only install the wall connector which is a large sci-fi looking thing that is permanently affixed to the wall. It's also more expensive than the mobile connector. None of this was made clear to me when we started the project with Grayzer. They came to my house, got about 90% done with the job then saw the equipment I had and said "sorry we don't do those anymore". They explained the situation to me but since I didn't have the equipment they wanted they couldn't finish. They did however insist on being fully paid for the job. Stupidly, I agreed to pay them and they left saying "call us when you have the wall connector". That was a mistake. Never fully pay for the work until the job is fully done! So I bought one and scheduled a time to finish at which point they said they would need to charge another trip fee to come back out. I explained that it wasn't made clear to me that I didn't have the right equipment until the job was almost complete but they didn't care. They were insistent that I give them another trip fee before they would come back. Frankly they were pretty rude about it too. Like really rude. Whoever I was emailing was belligerent and completely unprofessional. It was extremely frustrating. I tried to explain that as the professionals in this situation they should be the ones checking that all the equipment is ready to go before the job starts. At the time I didn't know the difference between a mobile connector and a wall connector. I didn't even know that tesla had multiple options for wall chargers. I had what I used the first time so I figured it would work. It's not that the trip fee was so much money but after having to drag this out over two visits, spend another $150 to upgrade to a wall connector, a trip fee on top of all that was a bit much. In my opinion, a reasonable company would just accept responsibility and waive the second trip fee. Or at least offer to split it. But not these guys. They dug their trench and they weren't coming out. It was childish and stupid and I'm embarrassed for them. And to boot, the people they sent out to finish up the job were jerks. One of them was yelling and cussing at somebody on their phone like a crazy person in my garage. Honestly, these guys are like school on a Sunday -- no class. I guess this is what happens when you get to be a popular company. Customer service and basic decency goes out the window because what do you care, you have plenty of business. Right? Yeah right.

    So I was in the process of adding a Tesla Wall Connector to my home. I sent out a request to three…read moredifferent companies ( all Tesla Certified installers ). All were prompt in their responses and provided well written proposals. Only Grayzer included the cost of a permit in their proposal. Further a friend had their wall panel upgraded and their Tesla Wall Connector installed by Grayzier and recommended them highly. After looking at the reviews for the different certified installers, and given that a permit is required in my town to install an EV charger, I went with Grayzer. They provided a date and service window ( a week in advance of my appointment ) and the electrician, Max, pinged me about an hour prior to his arrival. I showed Max my ideal location for the Tesla Wall Connector and he was able to accommodate without having to cut away any drywall or running conduit outside the wall ( YMMV ). Very friendly, professional and knowledgable. He took the information/pictures required by Tesla and by my town's permitting authority, commissioned the Wall Connector, showed my how to add it to the Tesla Application on my iPhone and verified that it was charging at the specified rate (48 amps). He was happy to answer any questions I might have, and I am just delighted by the service and work done. I would recommend highly to friends, neighbors, et al. All in all, quick, fast, efficient, and professional. Cleaned up work area when done. Thank you!

    Smart Charge America

    Smart Charge America

    (132 reviews)

    Worked with Kukal and Chavez who installed my EV charger. They failed to inform me of any issues…read morewith my system prior and installed it anyway. Less than 2 weeks later my main panel overloaded and took out all my 240V systems. I scheduled a service call and their master electrician Clifford Black came out to assess the damage. I was assured that they would replace the guts inside my main panel free of charge. Following this, I was left without 240V for 3 days, and I had to remind them to send me an electrical proposal on paper. Now they claim my panel had thermal damage and refuse to restore my system unless I pay them for a full panel upgrade. In addition to this, during the service call they took my breakers that melted making it harder to get the cause diagnosed by another electrician. I was left without 240V systems in the Texas heat for over a week. Update: On the followup they said my part for replacing my panel was not available. This was not actually communicated with me and the owner is trying to save face. In reality they instead sent me a bill and refused to restore my service. They then ghosted me for any follow up.

    I used their website for a quote which took around 36 hours to receive back, once I got it I was…read moresatisfied with the thorough quote which listed out each part to be used and service needed. Clifford and Chavez were a bit ahead of schedule and called to confirm if they could come early, which was fine. They worked diligently to install a Tesla Gen 3 Wall Charger. It is charging at the full 48A and was mounted cleanly in my garage. The install took about 1.5 hours and at the end they explained everything. Really nothing more I could ask for, I like it when companies are thorough, punctual, and to the point!

    Electric Drive - evchargingstations - Updated May 2026

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