1. Electric Beach Tanning

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    Nags Head, NC

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    Electric Beach Tanning

    2.7 (3 reviews)

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    Sundays Sun Spa Wellness

    Sundays Sun Spa Wellness

    4.0
    (28 reviews)
    64.1 mi
    $$

    I had my first visit ever to a Sunday's Blue Box Tanning salon yesterday and it was amazing! The…read morestaff, Kelsey and her coworker were very friendly and knowledgable. In all my years of indoor tanning I have never received the quantity or quality of information they provided. Your customer service is awesome ladies! I would definitely recommend Sunday's Blue Box Tanning to my friends and can't wait to go back.

    Go somewhere else. I…read moreused to genuinely enjoy Sunday Sun Spa. The staff in the salon were always friendly, and I spent thousands of dollars there over the years, not just on my membership but on additional services as well. I fully intended to resolve this billing dispute, reactivate my membership, and continue being a customer. They made sure that will never happen. I had no utilization of my membership for months, yet they continued trying to charge me. When I questioned the charges, I repeatedly asked for documentation supporting the alleged balance. I sent a formal dispute letter, they confirmed they received it, and then... nothing. No meaningful resolution. Just continued collection attempts. Instead of acting like a business that values its customers, they spammed me through different communication channels at random and inconsistent times trying to collect a disputed balance. If they invested half as much effort into resolving customer concerns as they do trying to collect money, this review probably wouldn't exist. Customer service was even worse. I was initially told there was no manager because the representative claimed she was the manager. That turned out to be false. When I finally reached an actual manager, I found the interaction dismissive, combative, and completely uninterested in resolving the issue. At no point did I feel like anyone genuinely cared about keeping a loyal customer. To make matters even more uncomfortable, after the dispute began, I noticed staff viewing my personal social media. Whether others see that the same way or not, I found it inappropriate and unsettling. Looking back, I would never sign one of their membership contracts again. Between the rigid contract terms, the relentless attempts to collect a disputed balance instead of addressing it, and the complete lack of accountability, the entire experience left a terrible impression. What's amazing is that they have almost certainly spent more in employee time and overhead chasing this dispute than it would have cost to simply review my account and resolve it professionally. That's not good customer service. That's bad business. I've preserved every communication, disputed the charges with my credit card company, and will be filing complaints with the Better Business Bureau and other appropriate consumer protection organizations. As consumers, we decide which businesses deserve our money. In my opinion, companies that refuse to resolve legitimate customer concerns, prioritize collection efforts over customer service, and fail to take accountability don't deserve our business. There are too many ethical businesses that treat loyal customers with respect to waste your money here. I won't be back, and I wouldn't recommend anyone else sign a membership here either.

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    Electric Beach Tanning - tanning - Updated July 2026

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