My hunt for a family doctor started in Lexington, but I couldn't find a solid physician who was…read moreboth taking new patients AND had availability in less than 1-2 months. Since I travel to Louisville with moderate frequency, it's no problem to have a doc there. Wait time for new patients was 2 weeks, below average of other places I called. The main thing is that Dr Gilberts took her time and didn't rush me out. We had engaging conversation and she easily established trust. It was frankly the first time I did NOT feel like another faceless copayment. I felt human and like she genuinely cared about the outcome of my health. Needless to say I highly recommend Dr Gilberts and I am excited to have finally located a doctor that understands me. All other neurotic hypochondriac entrepreneurs and professionals will feel right at home, just like me :)

I have never had a bad experience with a doctor there. Dr. K is excellent in particular. She always…read moretakes the time to listen and does her best to help however she can

I am sorry to say, after being a patient for 20 years, I have been turned away with no notification…read morefrom Dr. Kavorkian' s office. I am so saddened. Her appointments are 8 months out, and I should have been notified of her changed schedule. Dr. Sherrie Zaino

This office also sees kids and the docs are pediatricians also. They are now under the Baptist…read moreHealth umbrella. The stellar doctors remain! I would take prior reviews with caution as things have changed in this office. TIMELY: Today, I was able to complete all check-in items on my phone, showed up 10 mins early and was promptly called in at 1:01 for my 1pm appt (they really value your time and have a sign reminding you to let the desk staff know if you've waited more than 15 min). I had labs drawn by a skilled phlebotomist right after my visit and was finished in under an hour. CARING: everyone I encountered was kind and genuinely interested in my health from the front desk staff to the MA who roomed me to the physician. I saw Dr. Neff today (but his partners are all amazing). He inquired after not just my health but me as a person. I left with a solid plan regarding next steps and a clear line of communication established. KNOWLEDGEABLE: I needed some newer meds that not every primary care physician is comfortable prescribing yet Dr. Neff was able to discuss what to expect and carefully assessed for any interactions or reasons to reconsider these meds before skillfully prescribing them. INCLUSIVE: I felt welcomed and questions were asked in a way that made me comfortable. Dr. Neff is very relatable and anyone who feels nervous about being judged by the medical field, don't worry, this is a safe space!

I have been with this office since 2000ish, l have been going there for years. I was just informed…read morethat bc my doctor left, l was being referred out to another provider. I have had my ups and downs with this doctors office but l stayed with them thru billing errors, grumpy docs, grumpy receptionist, and now being given the option to go to another doc in my insurance group. Really? Is that what we get these days from businesses that we stick with thru thick and thin? It really left a bad taste in my mouth after all of these years. I felt dismissed, and l am a patient who has medical needs for hight BP, med complications, etc. Places like this are turning the health care industry into a factory environment, we all have a number, no other considerations other than that. I won't forget this dismissal, ever. I tried to work with them every time my doc changed, l had to tell the new doc all about the intricracacys of my med needs, more and more throughout the years. I have medical insurance that l like to use, but some of these offices are failing with their patients, and l am one who worked thru problems for years with these guys, and then was "just dismissed", after being there over 20 years. I am very disappointed with this office. I wouldn't refer anyone to them. Very disappointing.

Looking for a new medical provider?…read more Keep looking, this is the worst medical office I've had experience with in decades. They continually lie to their patients telling them they sent in requests, but never do. Dr Kennedy is in his office only one day per month. What a joke, he overworks his PA Ben Moreland . His office staff is TERRIBLE. They never return calls, continually tell patients they have completed referrals, prescription requests, & medical equipment requests. I have told Ben Moreland & Ray Kennedy SEVEN times I have not received any communications regarding the medical equipment they ordered. They always tell me they will call but never do. The worst medical provider I've ever gone to.

The phone is disconnected, so I drove to the location. The waiting area furniture has been cleared…read moreout, so apparently they're out of business. It would be nice to know where our medical records are! If anyone know anything about this, please post something.