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    Elaine S Date, MD

    5.0 (7 reviews)

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    Ask the Community - Elaine S Date, MD

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    San Mateo Medical Center - Courtyard.

    San Mateo Medical Center

    2.0(128 reviews)
    1.5 mi

    I am writing to file a formal complaint about my recent experience in the emergency room at your…read morefacility. I visited while in severe pain and in need of urgent medical attention. Instead of receiving professional care, I witnessed behavior from several employees that I found extremely inappropriate and disturbing. While many patients were waiting in pain, staff members were laughing loudly, talking among themselves, and using unprofessional and offensive language. I clearly heard words such as profanity being used in a public patient area. This created an environment that felt disrespectful and chaotic, especially for people experiencing medical emergencies. When I asked the staff to be quieter because of the situation and my condition, I was told to leave. One employee also spoke to me using inappropriate language. Being treated this way while seeking emergency medical care was humiliating and unacceptable. As a San Mateo County resident and taxpayer, I expect public healthcare facilities to maintain professionalism, compassion, and respect toward patients. What I experienced did not meet those standards. I am requesting that this incident be reviewed and that appropriate action be taken to ensure other patients are treated with dignity in the future. Thank you for your time and attention to this matter. Sincerely

    Its sucks. it takes forever before they can assist you specifically theyre ER its takes forever…read more i don't recommend it to anyone specially those whose needs medical attention right away. enter at your own risk. not unless you have a death wish.

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    San Mateo Medical Center
    San Mateo Medical Center
    San Mateo Medical Center

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    Palo Alto Medical Foundation

    Palo Alto Medical Foundation

    2.2(24 reviews)
    1.3 mi

    If you have lots of time to spend just trying to get past their robotic push 1 for whatever, push 2…read morefor this and that, you should be fine. Yesterday I spent a good half hour pushing this digit on the phone keyboard and that digit only to be met with a human person who insisted could not hear me and hung up on me. Went through the same gates of hell procedure all over again to finally connect with a human who gave completely different information than they had to my husband that any and all requests by phone take 48 hours to 72 hours to process. So...you don't call in the lab orders like you said you would and confirmed a month before the lab appointment, we get to the appointment only to find out the orders were never called in and then spend half a day trying to get expedited lab orders for an upcoming appointment only to speak to six different people, all of whom (except for the last call where they FINALLY informed us of the 48 to 72 hour policy) listened, said they'd get this taken care of and then did....nothing, leaving husband to attend his appointment to go over the lab results with no lab results at all to review.

    The internal medical office is borderline negligent. There is no accountability for errors, no…read moretraceability, substandard medical recordkeeping practices, insufficient staffing levels, and generally poor patient communications, and no internal quality program to ensure that mistakes are not repeated. Quality of care takes last place behind any other metrics that you might use to measure how well a medical office performs.

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    Palo Alto Medical Foundation
    Palo Alto Medical Foundation
    Palo Alto Medical Foundation

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    Palo Alto Medical Foundation - Two thumbs up for Dr Chow

    Palo Alto Medical Foundation

    4.5(66 reviews)
    1.4 mi

    Bothered by this! Is it just me? Sutter Pediatrics 50 south San Mateo floor 3 - After an office…read morevisit, prescribes an inhaler for a child to go back to school. In order for the child to use the inhaler at school a form must be filled out by the prescribing doctor. Sutter Pediatrics takes 3-5 business days to sign the form, but if you are willing to pay $18 they will have it in up to 24hours. Kid has to stay home from school or go without a need inhaler at school because Sutter can't put a signature on it without making you way up to 5 days or paying them. Irritating.

    I was a patient here from 2003 to 2018 (I was born in 2000) and had nothing but positive…read moreexperiences. Dr Chapman was the best doctor you could ask for and was incredibly attentive to my eczema, asthma, and various allergies. I always felt safe and cared for as a child in this office, and I really loved all the paintings and decor in the different rooms. The giraffe, train tracks, hanging monkeys, and tree painting will always be etched upon my mind! All of those fun touches really make it so much more comfortable when you're a kid. And of course I absolutely loved the reef tank in the waiting room. Here or there you might deal with a bitter receptionist but you'll find that everywhere. My mother really loved Dr. Chapman and this office as a whole and again, I couldn't have had a better childhood doctor. They were always on it and we never ran into any issues with incorrect or late prescriptions, inaccurate advice, etc. For the sake of transparency, I haven't been a patient here for five years so I can't speak to how the office is currently, but they deserve the five stars from a previous patient who is a happy and healthy adult. I will always be grateful for Dr. Chapman and ABC pediatrics.

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    Peek-a-boo!!**

    Palo Alto Medical Foundation - Dr Jeanne and Dr Balster

    Dr Jeanne and Dr Balster

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    Carbon Health Urgent & Primary Care San Mateo - Hillsdale Mall

    Carbon Health Urgent & Primary Care San Mateo - Hillsdale Mall

    1.9(80 reviews)
    1.0 mi

    I've been sick for 10+ days, and didn't have a great experience visiting Carbon…read more Most importantly, I had to correct them on what swabs to take to test me for flu. They were going to use a throat swab and flu doesn't often come up in a throat swab as the viral load is too low in the throat. They then did a nose swab, but really they should have done a nasalpharyngeal swab. No apologies and they seemed peeved at me pulling them up on that. They also had me me stand at the front desk for 10 mins answering questions when I was feeling very bad to begin with. Also, some may appreciate knowing they will not meet with an MD during their visit. I met only with a PC. I don't think I'll return - I'll stick to Sutter urgent care in downtown San Mateo.

    Absolutely worst, most horrible experience at this clinic. I went in for an annual health check,…read moredecided to get my blood draw done on site since I thought it would be convenient - worst decision ever. Their MA couldn't get my blood draw after poking me twice with a lot of painful probing. For the background I've never had issues with blood draws in my 20 years of adult life. Their manager came in and told me I had to come back for the blood draw the next day and promised a quick and hassle free drop in visit for the next day. Then the next day when I called the office they say the waiting was long and I had to come at a specific time later. Eventually when they were able to admit me for the blood draw, they still didn't have someone experienced enough. I got completely traumatized from not only the pain and failures in blood draw, but also frustration caused by their poor management and process. What is even more ridiculous, is that a few weeks later they send me a bill for my second trip to the office which was to complete my bloodwork, as an "office visit" and already charged my insurance. I had to deal with the hassle of disputing the bill and make them void that fraudulent claim.

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    Carbon Health Urgent & Primary Care San Mateo - Hillsdale Mall - Me being treated after Carbon Health failed me.

    Me being treated after Carbon Health failed me.

    Carbon Health Urgent & Primary Care San Mateo - Hillsdale Mall
    Carbon Health Urgent & Primary Care San Mateo - Hillsdale Mall

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    One Medical Primary Care Clinic - San Mateo - Bay Meadows - Entrance

    One Medical Primary Care Clinic - San Mateo - Bay Meadows

    2.9(15 reviews)
    1.0 mi

    This place is a total scam. I accidentally booked my appointment under the wrong code and they…read morewouldn't recode it for my insurance to fully cover. They charged more than $900, of which my insurance allowed $400. $400 for a 15 min appointment out of pocket - that's more than a CEO makes. That's absolute insanity. Do not recommend! Update: so far One Medical has refused to recode my visit to comply with my insurance coverage. You would think that a subscription service would at least try to minimize your out of pocket by taking a look at your insurance and suggesting which appointment type to book under.

    Love this location. Love the two Doctors and three NPs that have helped me. Love that they offer…read moreurgent care hours and extended lab hours - so incredibly convenient. I have been here five times and have had a wonderful experience every time - from the check-in desk to the actual Doctor or NP visits. This review is specific to when I sliced my ring finger. I highly recommend Dr. Sach Takhar. He has such a lovely, calm and engaging manner - even in moments of crisis...sliced finger! He was able to see me within 30 minutes of my "accident" and was gentle in his treatment, brilliantly distracting me with conversation. His care enabled me to fly internationally, as planned, within less than 24 hours. He made time to see me the following week to check on the healing and am so grateful to Dr. Takhar - my finger has healed like brand new! Free parking along the entire street also makes things so convenient. Grateful One Medical exists and that they have such amazing teams at both their San Mateo and Burlingame locations.

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    One Medical Primary Care Clinic - San Mateo - Bay Meadows
    One Medical Primary Care Clinic - San Mateo - Bay Meadows
    One Medical Primary Care Clinic - San Mateo - Bay Meadows

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    Elaine S Date, MD - emergencymedicine - Updated May 2026

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