They hooked me up with some insurance at a very good deal.. thank you guys again.. I needed the…read moreprice they hooked me up with.... Hit them up

Peppa Pig had the worst attitude ever. Super rude and unprofessional. Definitely not a good…read morecustomer service experience.

Horrible bank w no customer service. Unless you like speaking with an algorithm that takes half…read morehour to speak with a human.

I called the bank to talk to a banker. They picked up the phone, didn't respond, and just hung up…read more I thought it was an accident and called back. They didn't pick up.

I had a great experience working with Vanessa. She really took the time to explain everything in a…read moreway that made sense. She helped me understand my W2 withholdings and how things like 401Ks and IRAs affect my tax return, which I had never fully understood before. I also learned about credits I did not even know I qualified for, like retirement contribution credits, which made a big difference. I have one child and have been filing head of household for years, and she made sure everything was done correctly while maximizing my refund. She has also helped my mom with her daycare business. She showed her how to properly deduct expenses like diapers, food for the kids, toys, and other supplies, which helped lower her taxable income and pay much less in taxes. She also explained that small businesses need a Business Tax Registration Certificate, something many small business owners overlook because they are not aware of the requirement. Very knowledgeable, patient, and truly cares about helping her clients. Highly recommend.

I stick with Vanessa because she is detailed and she pays attention. My wife and I are separated…read morebut we both continue to file with her because she keeps everything clean and organized for each return. She reviewed my numbers carefully and pointed out deductions I would have overlooked, including car loan interest and how to properly report a retirement withdrawal. She is thorough. She asks questions. She explains the strategy behind what she is doing. I do not feel like just another appointment on her calendar. I feel like my return actually matters.

I had a really great experience with the contact center at USC Credit Union Edgar provided…read moreexceptional customer service over the phone he was professional, patient, knowledgeable, and truly went above and beyond to help me. You can tell he genuinely cares about members and takes pride in his work. However, the loan processing timeline takes forever. While the service itself was excellent thanks to Edgar, the overall loan process could definitely be faster and more efficient. Improving turnaround times would make the experience perfect. Overall, amazing customer service from Edgar just hoping the loan processing speed improves!

I had a great experience working with Andrea Bruers at USC Credit Union for my auto loan…read more I've been a member of USC Credit Union since I attended USC, and this was actually the second time I've used them to finance a car. Even so, I'm still fairly new to the car-buying process, and Andrea was incredibly helpful every step of the way. She took the time to clearly explain everything, answered all of my questions, and made the entire process smooth and stress-free. Her communication was excellent, and I really appreciated how organized and transparent she was throughout. Highly recommend Andrea Bruers and USC Credit Union--especially if you're newer to buying a car and want someone who genuinely makes the process easy.

Fraud I pay 4500.00 back in taxes and it's always a different excuse. My fault for going back a…read moresecond year

Tere is a very knowledgeable and polite person..I've been doing my taxes with her for years.not a…read moresingle issue...would definitely recommend.....

Kenneth has been a great tax partner for this past year!…read more I reached out to ahead of the 2024 tax season to ask about his services for individual tax preparation. He was incredibly responsive over email and detailed in outlining the benefits he provides to clients. I love that he has a secured file portal to keep all sensitive documents private and offers quarterly calls after tax filing is complete throughout the calendar year (this is included in the flat rate for filing). He not only helped me with my taxes, he also flagged that I needed past returns amended for minor corrections and laid out the options for me so I could make the most informed decision. He said that he could reconstruct the returns for a larger, additional fee - but that he recommended that I reach out to my previous tax preparer to amend the returns as that would be more practical and at a much lower (or potentially no cost). As a bonus, he even offered to be on the email thread to help clarify if they had any tax related questions while completing the amendments - which was incredibly kind and helpful :) I really appreciate that he presented me with options and helped make sure I had the most information before proceeding - looking forward to continuing to work with him for my tax needs!

Kenneth and the team have been so incredibly helpful this last year! Kenneth is a gem to work with…read moreand absolutely understands the challenges in running a business. Since working with him I have felt so much more confident and prepared with my finances in my business. I am so glad to have found someone who is patient, kind, and knowledgeable about the entire tax process. Highly recommend!

HORRIBLE CUSTOMER SERVICE!!!!!!! Very unprofessional I walked in to get a money order , I observed…read morefive (5) representatives behind the counter talking while I sat in line for 5 minutes with no one in the store. I approached the window and asked can someone help me . I was never welcomed or asked how I can be helped . I would never come back here or recommend anyone to come here . I would not trust them with my personal informations based on the level of professionalism. Also the manager was one of the reps talking standing there not doing anything . HORRIBLE SERVICE !!!! Do your job and socialize after work !

Drove hours in the middle of the night to cash a money that THEY issued, only to get there and be…read moretold that they have to "call the person that issued the money order" in order to "verify" it. WHAT THE HELL?? Is this normal? Of course, the person who gave it to me is NOT awake... It was three in the morning, and the only reason I was awake is that I was on a last minute roadtrip and needed the cash desparately. I was so angry I almost exploded. I don't understand how this could be a normal thing.

Q was incredibly helpful. Helped me discover large findings in the sellers accounts which resulted…read morein material changes in our agreement. It will be a pleasure working with him again.

Q worked on my taxes when I was in a rather unique situation. He worked with me and answered all my…read morequestions, we had a Zoom session to tie up remaining loose ends, and most importantly, he maximized my returns! Super professional operation - highly recommended!

Been going here for 3 years now. Always very helpful and efficient. Professional establishment.read more

I've been doing my income tax here for the last couple of years, I've always been happy with my…read moreservice. I like that you don't have to make an appointment, just take a number and wait. The office is very clean and organized which complements the type of work that they do!

I was with Bank of America for 8 years. I never knew a bank could actually be this amazing in…read moretaking care of people. I wanted an auto loan and many banks rejected me and when I came into USCCU not only did they help me but the rate they had me in was fantastic. I ended up getting a checking's account here and each time I come get money they always ask how I'm doing and if I'm enjoying the car. I'm looking for a mortgage in a couple months and will definitely do it with them when I'm ready.

I came here in person and Aisha assisted me and I can't be happier from the amazing service that I…read morehad received! I'm a first time customer and was so surprised by the lovely and prompt service. She helped me with printing out temporary checks, and helped me print a new debit card and assisted me right away. She is so professional, courteous, kind, efficient, detail-oriented and more. As a new customer i feel so confident to have my banking services here and to be a loyal customer!! Thank you Aisha Moore!!!